Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on July 25 and/or July 26, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

Thank you for your understanding! Please travel safe and we look forward to seeing you soon!

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
For Park Tickets for July 25-26, 2021 - July 29, 2021
Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on July 25 and/or July 26, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

Thank you for your understanding! Please travel safe and we look forward to seeing you soon!

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - July 29, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Why Stay at a Shanghai Disney Resort Hotel?

The hotels of Shanghai Disney Resort offer an array of benefits to make your vacation truly magical.

More Time for Family Fun

Magic Next Door – Located in the middle of the magic, both Disney Resort hotels are located nearby all Shanghai Disney Resort has to offer. Hotel Guests can board a complimentary water taxi ride from Shanghai Disneyland Hotel or enjoy a quick walk from Toy Story Hotel. A shuttle bus service is also available for Guests of the Resort hotels. Staying so close to the theme park also allows greater flexibility throughout the day for anything from a midday respite to easy access to all the shopping, dining and entertainment offerings at Disneytown.

More to See and Do

New Family Adventures – Take a dip in a whimsical themed pool inspired by The Little Mermaid, explore a hedge maze based on The Lion King, relax on the Great Lawn next to scenic Wishing Star Park, and soak up the stunning views—including the fireworks from Shanghai Disneyland.

Disney Character Dining – Savor a delicious meal—and share hugs, snap pictures and make memories—with some favorite Disney Characters at Lumiére’s Kitchen in Shanghai Disneyland Hotel.

Family Playrooms – Delight in family activity centers stocked with toys, games, puzzles and crafts for kids of all ages at The Playroom in Toy Story Hotel and Mickey Mouse Playhouse in Shanghai Disneyland Hotel.

Enchanting Accommodations – Feel like your favorite character in a beloved Disney animated film when you can stay in magically themed accommodations at Toy Story Hotel or revel in the lap of luxury at the Art Nouveau-inspired Shanghai Disneyland Hotel.

Legendary Disney Quality

Cast Member Service – Disney Cast Members are available 24 hours a day to make your vacation as captivating and carefree as possible. From the moment you arrive, you’re greeted by smiling Cast Members, as otherwise known worldwide for their attention to detail, personalized service and commitment to your satisfaction.

Package Pick-Up – Experience the comfort and convenience of having souvenirs purchased during your visit to the theme park delivered directly to your hotel at no extra charge.
Learn More

Complimentary Parking – Save time and enjoy greater flexibility with hotel parking. When you stay at a Shanghai Disney Resort hotel, there’s no extra fee for the convenience.
Learn More

Extra Extras – Resort hotel Guests have priority seating at the restaurants of Shanghai Disneyland Hotel and Toy Story Hotel as well as at the Enchanted Storybook Castle, while little ones can enjoy preferential treatment at Bibbidi Bobbidi Boutique. In addition, Guests of the hotel can enjoy early access to the recreational amenities at Wishing Star Park. See Park Hours for Extra Magic Hour(Hotel Guests Only) of Wishing Star Park.