Shanghai Disney Resort to Launch Real Name Ticketing Policy Prior to Yearend See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Why Stay at a Shanghai Disney Resort Hotel?

The hotels of Shanghai Disney Resort offer an array of benefits to make your vacation truly magical.

More Time for Family Fun

Magic Next Door – Located in the middle of the magic, both Disney Resort hotels are located nearby all Shanghai Disney Resort has to offer. Hotel Guests can board a complimentary water taxi ride from Shanghai Disneyland Hotel or enjoy a quick walk from Toy Story Hotel. A shuttle bus service is also available for Guests of the Resort hotels. Staying so close to the theme park also allows greater flexibility throughout the day for anything from a midday respite to easy access to all the shopping, dining and entertainment offerings at Disneytown.

More to See and Do

New Family Adventures – Take a dip in a whimsical themed pool inspired by The Little Mermaid, explore a hedge maze based on The Lion King, relax on the Great Lawn next to scenic Wishing Star Park, and soak up the stunning views—including the fireworks from Shanghai Disneyland.

Disney Character Dining – Savor a delicious meal—and share hugs, snap pictures and make memories—with some favorite Disney Characters at Lumiére’s Kitchen in Shanghai Disneyland Hotel.

Family Playrooms – Delight in family activity centers stocked with toys, games, puzzles and crafts for kids of all ages at The Playroom in Toy Story Hotel and Mickey Mouse Playhouse in Shanghai Disneyland Hotel.

Enchanting Accommodations – Feel like your favorite character in a beloved Disney animated film when you can stay in magically themed accommodations at Toy Story Hotel or revel in the lap of luxury at the Art Nouveau-inspired Shanghai Disneyland Hotel.

Legendary Disney Quality

Cast Member Service – Disney Cast Members are available 24 hours a day to make your vacation as captivating and carefree as possible. From the moment you arrive, you’re greeted by smiling Cast Members, as otherwise known worldwide for their attention to detail, personalized service and commitment to your satisfaction.

Package Pick-Up – Experience the comfort and convenience of having souvenirs purchased during your visit to the theme park delivered directly to your hotel at no extra charge.
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Complimentary Parking – Save time and enjoy greater flexibility with hotel parking. When you stay at a Shanghai Disney Resort hotel, there’s no extra fee for the convenience.
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Extra Extras – Resort hotel Guests have priority seating at the restaurants of Shanghai Disneyland Hotel and Toy Story Hotel as well as at the Enchanted Storybook Castle, while little ones can enjoy preferential treatment at Bibbidi Bobbidi Boutique. In addition, Guests of the hotel can enjoy early access to the recreational amenities at Wishing Star Park. See Park Hours for Extra Magic Hour(Hotel Guests Only) of Wishing Star Park.