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Disney Fastpass – Frequently Asked Questions

If I don’t have a smartphone or are not able to download the App, what can I do?

If you don’t have a smartphone or you are unable to download the Shanghai Disney Resort App, please see a Cast Member at Adventure Isle Guest Services for assistance. After scanning your park ticket at the Fastpass kiosk, your park ticket will be automatically linked with a Fastpass to your selected attraction. At the Fastpass entrance of your selected attraction, you can scan your park ticket to enjoy faster access. To purchase Disney Premier Access, please see a Cast Member for assistance.