Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.

Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.

In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
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Assistive Listening Devices Rental

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Live-performance venues throughout Shanghai Disney Resort offer Assistive Listening technology to help Guests better enjoy their experience.


Participating Attractions and Entertainment

Assistive Listening uses a receiver to amplify sound through headphones or an induction loop. These systems are recommended for Guests with mild-to-moderate hearing loss and can be used at the following locations:

Pick-Up Locations and Deposit Information

Receivers, headphones and induction loops are available at Guest Services near the Main Entrance to Shanghai Disneyland, and at Walt Disney Grand Theatre in Disneytown. Please note that a refundable deposit is required, and you must return the device by the end of the day to receive your refund.

Learn more about Services for Guests with Disabilities at Shanghai Disney Resort.

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