Shanghai Disney Resort continues its health and safety measures, in accordance with government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- Guests are encouraged to wear masks properly at indoor locations, queue lines, crowded outdoor areas, meet Disney characters and in transportation;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- Sanitization and disinfection will continue to be implemented throughout the resort.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Shanghai Disney Resort continues its health and safety measures, in accordance with government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- Guests are encouraged to wear masks properly at indoor locations, queue lines, crowded outdoor areas, meet Disney characters and in transportation;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- Sanitization and disinfection will continue to be implemented throughout the resort.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Toy Story Hotel
Important information
Check-in procedures at the hotel's front desk must be made by the person whose name is under the booking. All guests (including children) and visitors to the hotel are required to register with a valid ID/Passport. Check-in is from 15:00 and check-out is before 11:00. Your room rate will be calculated based on the number of guests aged 12 and above staying in the room. Your party must contain at least 1 adult for each room. if you'd like to reserve more than one room, please book the rooms separately or call the Shanghai Disney Resort Reservation Center at 400-180-0000 (calls within the Chinese Mainland only) or +86-21-3158-0000.
All guests entering Shanghai Disney Resort will be required to follow the resort’s required health and safety measures.
All guests entering the hotels at Shanghai Disney Resort will be required to provide on-day room reservation confirmation (On-site reservations are not available).
In accordance with local regulations and as part of our commitment to protecting the planet, from July 1, 2019, Shanghai Disney Resort Hotels will no longer stock hotel rooms with disposable single-use products.
Shanghai Disney Resort's New Child Ticket Criteria begins October 8, 2019. Your room rate will be calculated based on the number of guests aged 12 and above staying in the room.
A park ticket is not included in the room price. If hotel guests wish to visit the park, hotel Cast Members will assist in handling the ticket purchase or registration procedure of valid tickets to ensure smooth entry.
To ensure that we continue to deliver the signature Disney experience, it is necessary for us to refresh our offerings from time to time. As a result, some of the rooms in our two resort hotels are undergoing renovations at the moment. We apologize for any inconvenience this may cause.
Standard Rooms
Suite Room
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Imagine Shorter Wait Times - Add Park Tickets Now!
Add theme park tickets to your stay and, at no extra charge, reserve arrival times at select attractions, Character Greetings and more with FastPass+.
Make FastPass+ selections at popular attractions, such as Dumbo the Flying Elephant, as early as 30 days before you arrive.
*Valid theme park admission and online registration required. Disney FastPass+ attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited.
