Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.
Public Notice - December 03, 2023
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Winter Frostival Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1, ‘Disney Winter Magic Cavalcade’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.)

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience
  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Winter Frostival Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2, ‘Disney Winter Magic Cavalcade’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.)

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience
  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Classic Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Woody's Roundup” due to scheduled maintenance)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Woody's Roundup” due to scheduled maintenance)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas. (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of the offer varies by date, and the price of the offer, if still available, may fluctuate on the date your visit. Guests may purchase the offer based on the price published on official channels at the time of purchase, subject to availability. Guests are advised to purchase in advance.
  • Each Disney Concierge Services is limited to one guest. All guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • The validity calendar will show 7 valid dates for this product and is updated on daily basis.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, all guests are required to provide the original physical copy of your ID document (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and prepaid ticket order. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to provide their valid government ID (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Disneytown entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price - replacement eligibility is subject to availability. Date changes must occur, at the latest, 48 hours prior to 00:00am on the date of the entitlement.
  • The Disney Premier Access contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of Disney Premier Access. The price of Disney Concierge Services does not change if any of the attractions corresponding to the Disney Premier Access contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the Disney Premier Access Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Theme Park Ticket or Service

Purchase Shanghai Disneyland tickets to discover a world of wonder filled with creativity, adventure and thrills for Guests of all ages.

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1

Select the Number of Tickets

The Definitions of Standard Pricing and Special Pricing

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the date of park visitation
  • Seniors: Aged 60 years old and above on the date of park visitation
  • Guests with disabilities: Guests with valid disability certificates

Free park admission:

  • Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit

Shanghai Disneyland Annual Pass Products Special Pricing

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the date of Annual Pass redemption
  • Seniors: Aged 60 years old and above on the date of Annual Pass redemption
  • Guests with disabilities: Guests with valid disability certificates

An “age” mentioned above is deemed to have been reached on the date corresponding to the date of birth. Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

In order to enjoy free admission or the children ticket discount based on age (as set forth above), guardians must bring and present an acceptable valid original government ID with a photo and the date of birth of the children (“ID Certificate”) on the day they intend to enter Shanghai Disneyland.

For Mainland China children guests, examples of acceptable ID Certificates are:

  • PRC Resident ID Card
  • PRC Social Security Card (with photos)
  • Passport

For Mainland China children guests, examples of unacceptable ID Certificates are:

  • Hu Kou Bu (photos not available)
  • Certificate of Birth (photos not available)
  • Student ID (not a government issued ID)

For other children guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents
  • For other guests: Foreign passport or PRC Foreign Permanent Resident ID Card

In order to enjoy the senior ticket discount based on age (as set forth above), the guests must present an acceptable valid original government ID certificate on the day they intend to enter Shanghai Disneyland.

For Mainland China senior guests, the only acceptable ID Certificate is:

  • PRC Resident ID Card

For other senior guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents
  • For other guests: Foreign passport or PRC Foreign Permanent Resident ID Card

Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket/Annual Pass price to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.

2

Select the Date of Your Visit

Notes:
Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card)

For Mainland China guests, please enter your PRC Resident ID Card number.
For Hong Kong China and Macao China guests, please enter a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents number.
For Taiwan China Guests, please enter a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents number.
For other guests, please enter a valid foreign passport or PRC Foreign Permanent Resident ID Card number. All guests are required to provide the original copy of ID document at the turnstile when enter the park.

For Mainland China children guests, examples of acceptable ID Certificates are:
PRC Resident ID Card
PRC Social Security Card (with photos)
Passport

For Mainland China children guests, examples of unacceptable ID Certificates are:
Hu Kou Bu (photos not available)
Certificate of Birth (photos not available)
Student ID (not a government issued ID)

For other children guests, the only acceptable ID Certificates are:
For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents
For Taiwan China guests: Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents
For other guests: Foreign passport or PRC Foreign Permanent Resident ID Card

The ID number of which will be collected by Shanghai Disney Resort at the time of entry.

This offer cannot be transferred, cancelled or refunded in whole or in part, unless otherwise required by law.
The personal identification information registered at the time of purchase cannot be changed after purchase unless otherwise required by law.


Please note that ticket prices vary by date. Select a date below to see applicable prices in the next step.

See Park Hours.

3

Select Your Ticket

Please note the one-day ticket is valid only on the date selected above. The two-day ticket is valid only on the date selected and the following day.

Prices in Chinese Yuan (CNY).
 
 
 
 

Current Selections

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Eligibility of Disabled Ticket:
Guests with valid disability certificates.

Park Admission Reminder:
Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Winter Frostival Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1, ‘Disney Winter Magic Cavalcade’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.)

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience
  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Winter Frostival Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2, ‘Disney Winter Magic Cavalcade’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.)

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience
  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express”, “Disney Winter Magic Cavalcade” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Classic Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Woody's Roundup” due to scheduled maintenance)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Woody's Roundup” due to scheduled maintenance)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas. (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height, Please note that from Nov 2 to Nov 26, “Pirates of the Caribbean Battle for the Sunken Treasure” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller, Please note that from Nov 28 to Dec 5, “Rex’s Racer” from the bundle will be temporarily replaced by “Dumbo the Flying Elephant” due to scheduled maintenance)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of the offer varies by date, and the price of the offer, if still available, may fluctuate on the date your visit. Guests may purchase the offer based on the price published on official channels at the time of purchase, subject to availability. Guests are advised to purchase in advance.
  • Each Disney Concierge Services is limited to one guest. All guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • The validity calendar will show 7 valid dates for this product and is updated on daily basis.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, all guests are required to provide the original physical copy of your ID document (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and prepaid ticket order. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to provide their valid government ID (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Disneytown entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price - replacement eligibility is subject to availability. Date changes must occur, at the latest, 48 hours prior to 00:00am on the date of the entitlement.
  • The Disney Premier Access contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of Disney Premier Access. The price of Disney Concierge Services does not change if any of the attractions corresponding to the Disney Premier Access contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the Disney Premier Access Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

The number of tickets available is limited. Tickets are valid only on specific date, or for Two-Day tickets, only on specific dates. Entertainment, ticket types, entitlements and prices subject to change without notice. Tickets are nontransferable and nonrefundable.

Any date marked "Unavailable" indicates that tickets are not currently available for purchase through this website at this time. Guests may still inquire about remaining tickets for these dates with our authorized trade partners or select another date.

Guests using senior tickets must be aged 60 and above on the day of their visit (One-Day ticket) or on the date of the day of their first visit (Two-Day ticket).

Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.

Description
1. Product Details: The ticket in this offer is a one-day dated ticket. The ticket must be purchased at least ten days prior to the date of admission. When purchasing tickets, guests need to select the visitation date from the applicable dates indicated on the validity period calendar. This offer includes a park dining coupon book. The redemption date must be the date selected at the time guests purchased the offer and can only be used on the selected day of visit.
2. Type of Tickets:
Standard
Child :Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park
Senior: Aged 60 years old and above on the date of park visitation
Guest with disabilities: Guests with valid disability certificates
3. Note: Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of a standard ticket price to enter the park.
4. Coupon Details: This offer includes a Park Dining Coupon Book, including:
- One “RMB 10 off lunch combo meals in selected Quick Service Restaurants”
- One “RMB 10 off dinner combo meals coupon in selected Quick Service Restaurants”
- One “Selected Quick Service Restaurants soft drink free upgrade voucher (valued at RMB 5)”
- Two “RMB 5 off at selected kiosks or outdoor vending carts coupon for a single transaction of RMB 50 above”
- One “RMB 25 off family feast meal coupon in Selected Quick Service Restaurants”

5. Coupon Terms: In order to claim the coupon, guests must bind their park ticket after they have entered the park by:
Opening the Shanghai Disney Resort Official App and click on “Me” – “Scan” to scan the QR Code on the back of their ticket to get the coupon
Or
Opening the Shanghai Disney Resort Official WeChat account, sending the keyword “My Center”, and click on “My Center” – “Scan” to scan the QR Code on the back of their ticket to get the coupon
Guests can view and redeem the coupon in ‘My Coupon’ on the Shanghai Disney Resort official App or WeChat account “My Center”. Open the coupon to display the QR Code of the coupon when ready to use.

Change Conditions
1. Ticket Upgrade: “Early Bird Combo- Child/Senior/Guest with disabilities“ can be upgraded to an “Early Bird Combo- Standard” after paying the difference in price onsite.
2. Refund & Cancellation Terms: This offer cannot be changed, transferred, cancelled or refunded in whole or in part, unless otherwise required by law.
The personal identification information registered at the time of purchase cannot be changed after purchase unless otherwise required by law.


Purchase Information
1. Sales Period: From 09:00, July 10, 2023 through 20:00, December 21, 2023
1. Validity Period: From July 20, 2023 through December 31, 2023, Guests may visit the park on the date selected (see available dates in the validity period) at the time of purchase.
2. Quantities: This offer is only available in limited quantities.
3. Purchase Rules: The ticket must be purchased at least ten days prior to the date of admission.

Park Entry
1. Operation Hours:Park Hours
2. Documents Required:Guests can only enter the park on the day selected at the time of the ticket reservation. All Guests are required to provide the original physical copy of your ID document (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and their prepaid ticket order when entering the park via Shanghai Disneyland Main Entrance.
3. Reminder: Guests who reserve a single ticket or a number of park tickets are required to enter the park with the rest of the ticket holders booked under their government ID during their first visit.
Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.