As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Temporary Closure of Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park - January 30, 2020
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
View Detailed Procedure & Guidelines
Sorry, there are one or more errors below.
  • Error:Too many tickets selected: You have exceeded the maximum number of tickets allowed in one purchase. A total of 5 tickets may be selected.
  • Error:Empty date: We cannot process the visit date provided.
  • Error:Invalid date format: We cannot process the visit date provided.
  • Error:The date you entered is before the resort opening date. Please enter a visit date on or after June 16, 2016
  • Error:Date selected is past the max date: Ticket information is not available for the selected dates.
  • Error:No tickets selected: Please select the number of ticket(s).
  • Error:Date Selected is before the first available date. Please choose another date.
  • Error:
Previous Slide
Next Slide