Guests with Park Tickets for September 13-14, 2021
Guests who held tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who had purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Reminder for Guests -Typhoon Chanthu - September 26, 2021
Guests with Park Tickets for September 13-14, 2021
Guests who held tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who had purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - September 26, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Enchanted Storybook Castle

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Shanghai Disneyland

Fantasyland

Guests Can Be

Any Height

Age Interest

All Ages

Accessibility and Other Information - Opens Dialog

Accessibility

  • Must Transfer from Wheelchair

Interests

Indoor

With welcoming, majestic towers that soar to the skies, this fantastical palace brings legendary Disney storytelling to life.

Wishes, Wonders and Dreams

Celebrate the largest Disney castle in history—a fairy-tale world resplendent with pomp, circumstance and pure pixie dust. Truly the crowning jewel of Shanghai Disneyland, this is the only royal residence that celebrates all the Disney Princesses. Everywhere you look, their stories unfold.

Magnificent mosaics depict all 4 seasons through the tales of Tiana, Merida, Rapunzel, Elsa and Anna. An illuminated marquee reveals motifs attributed to Belle, Cinderella and Snow White. From golden spires adorned with auspicious symbols to a Renaissance-style entrance that defines grandeur, Disney magic is infused in every architectural detail—even the castle walls exude an air of regalia!

By integrating Chinese elements that signify harmony, prosperity and purity of heart and mind, Disney continues its timeless tradition of providing unique experiences that thrill the imagination.

Come and explore everything Enchanted Storybook Castle offers, including:

Please note: the entrance to Voyage of the Crystal Grotto is located in Fantasyland.

May We Have the Honor of Your Presence?

Rub elbows with royalty at a Character Greetings event featuring some of your favorite Disney Princesses. Making wishes, breaking spells, finding true love—their fairy-tales may be different, but now the stories of each blue-blooded heroine live “happily ever after” under one stained-glass ceiling.

A kingdom unlike any other, Enchanted Storybook Castle is the only Disney theme park castle dedicated to all the Princesses. Don’t miss your chance to step into the flower-filled Storybook Court, practice those curtsies and pose for photos with one of your favorites by a stately jade rendering of the castle—it’s the perfect backdrop for memories that reign supreme.

A Whole New World

Experience the impressive elegance of a castle that fuels the imagination, fuses cultures and continues Disney’s rich legacy. When Disneyland Park opened over 60 years ago, Sleeping Beauty Castle became the shining icon that represented “dreams come true.”

Inspired by Germany’s real-life Neuschwanstein castle, the original attraction set the standard for future Disney theme park castles at Magic Kingdom park in Walt Disney World Resort, Tokyo Disneyland, Disneyland Paris, Hong Kong Disneyland and now, Shanghai Disneyland.

From the 4-story aristocratic turrets to the magnificence of its glistening Crystal Grotto, Enchanted Storybook Castle invites kids of all ages to discover the magic within—it’s almost as if you can hear Walt Disney whisper, “To all that come to this happy place, welcome.”

Royal Banquet Hall

Delight in a delicious storybook-style feast that unfolds on your plate like an epicurean adventure. At Royal Banquet Hall, Disney Princesses add a touch of majesty as they welcome royal watchers during this divine Character Dining experience.

You may even come face-to-face with a few other Disney Character VIPs in regal attired as they visit you at your table!

Bibbidi Bobbidi Boutique

Give your young royal a Disney Princess makeover, courtesy of her very own Fairy Godmother in Training! At Bibbidi Bobbidi Boutique, head-to-toe pampering includes hair styling, makeup, accessories and costumes suitable for any castle-worthy occasion.

Golden Fairytale Fanfare

Fall in love, dare to dream and catch the adventure—all on one stage! Celebrate the songs and stories of Snow White, Ariel, Jasmine, Merida, and Anna and Elsa at Golden Fairytale Fanfare, a breathtaking pageant packed with eye-popping costumes and memorable music.

ILLUMINATE! A Nighttime Celebration

State-of-the-art technology is woven into a performance of light and shadow, creating a magical dream of the light inside of you. The show utilizes projection mapping, pyro, flames, fountains, lasers, and lighting to give you a fully immersive experience.

Follow your favorite princesses, heroes and friends on a story of light and dreams. The future is ours to illuminate – let our childlike spirit shine bright for a future filled with light.

“Once Upon a Time” Adventure

Enter an enchanted dimension filled with wonder, magic and your favorite fairy-tale characters! Climb the castle stairs and pass through a portal into Snow White’s storybook world—meet friends, face enemies and join her amazing “Once Upon a Time” Adventure

Voyage to the Crystal Grotto

Deep beneath Enchanted Storybook Castle, a waterfront excursion awaits those thirsty for adventure! Journey to Voyage to the Crystal Grotto, a spectacular cavern where the tales of Aladdin, Ariel, Belle, Rapunzel, Mulan and the Sorcerer’s Apprentice come alive in a dazzling display of music, light and wonder!

Please note: the entrance to Voyage of the Crystal Grotto is located in Fantasyland.

Check Wait Times in the Theme Park with Our Official Mobile App!

Download the Shanghai Disney Resort mobile app before your visit for attraction wait times, height recommendations, map locations and much more.

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