We regret to announce that the August 7th, 2022 performance of ILLUMINATE! A Nighttime Celebration is canceled due to technical reasons.
We apologize for the inconvenience and we hope to invite you back to the park again in the following six months to enjoy this spectacular show. Please find the detailed instructions below in order for you to arrange your next visit.
Thank you for your understanding and cooperation!
Shanghai Disney Resort
August 7th, 2022
Ticket Exchanges
For Park Tickets for August 7th, 2022
Guests with dated tickets or General Admission tickets that visited Shanghai Disneyland on August 7th, 2022 may choose to visit the park on any other day within the next six months (up to and including February 7th, 2023). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for August 7th, 2022 (If you have not provided your identity information when acquired your tickets, please bring the park tickets on August 7th, 2022 to Guest Services) on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundle with the park admission will not be included. )
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended for this time. Communications will be made via the resort’s official platforms accordingly in a timely manner.
Shanghai Disneyland reopened on June 30; Theme park ticket sales and annual pass reservations started on June 29
Shanghai Disneyland reopened on June 30, 2022. Tickets for Shanghai Disneyland were available for purchase beginning June 29. During the initial park reopening phase the resort management implement enhanced health and safety measures and undertake a careful ramp up of operations. Disneytown, Wishing Star Park and Shanghai Disneyland Hotel have resumed operations.
In accordance with government regulations and guidance, Shanghai Disneyland resumes operations with limited daily capacity and enhanced health and safety protocols. During the initial reopening phase, the majority of Shanghai Disneyland’s exciting attractions, rides, shows and shopping and dining locations resume operations with controlled capacity. Some experiences such as Explorer Canoes, Selfie Spot with Mickey at the Gardens of Imagination and Marvel Universe remain closed. Disney Standby Pass will be required at all theater shows throughout the day. Additional operational measures may also be adopted to accommodate social distance. Guests are advised to check the resort’s official website and app for details on attraction and entertainment availability and operations.
Tickets for Shanghai Disneyland went on sale via the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center and the resort’s official travel partners’ channels began 7:00, June 29, 2022, with a limited number of tickets available for purchase each day. During the initial reopening stage, the Shanghai Disneyland ticketing calendar is available on a rolling 30-day basis. Guests are recommended to purchase a dated admission ticket prior to their arrival as onsite ticket booths will continue to remain closed.
Reservation for Shanghai Disneyland Annual Passes are available starting June 29, 2022 as well. In order to ensure successful admission into the theme park, all Annual Pass holders are required to make an advanced reservation for their visit date through the resort’s official online channels during the initial reopening phase. The reservation page opens at 13:00 on a daily basis, with a 30-day reservation calendar to be available for Annual Pass holders to check the valid visitation dates for their Passes and make reservations accordingly. Up to three reservations can be held by each Pass holder within the 30-day reservation window. The validity period of an effective Shanghai Disneyland Annual Pass will continue to be extended, until further notice.
Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- All locations operate at controlled capacity during this period;
- All guests, regardless of age, will be required to present a green Shanghai Health QR Code (“Suishenma”) and a negative Nucleic Acid Test (NAT) taken within 72 hours (from result time) prior to entering Shanghai Disney Resort. In order to comply with government guidelines for tourism destinations, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai(Second Edition of 2022), all guests who have a history of overseas travel and residence within 10 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high and medium-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All guests entering Shanghai Disney Resort will be required to follow the resort’s pandemic control and prevention requirements. Additionally, all hotel guests, regardless of age, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 48 hours (from result time) and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 48 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 48 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 48 hours, a green Travel Itinerary Card, or if you have traveled to one of the medium- or high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Ticketing policy
Shanghai Disneyland has made extensions for all valid annual passes, general admission tickets as well as dated tickets, with details as below:
- Dated ticket: Dated tickets (including two-day tickets) during March 21 to June 29, 2022 will be extended six months starting from the park’s reopening day. Guests holding these dated tickets may choose to visit the park on any other day from June 30 to December 30, 2022. Tickets can be redeemed at the park entrance turnstiles with the government ID or Travel Document that was used to purchase the original tickets on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket via the original purchase channel.)
- General Admission ticket: A Shanghai Disneyland General Admission ticket, which was still valid on and after March 21, 2022, will be accepted after park reopening and the validity period will be extended. All Shanghai Disneyland General Admission ticket holders are required to make a reservation for their visit date via the resort’s official online channels (https://shdr.cn/df). Please contact the original ticket purchase channel for more details regarding park entry procedures and extension policy.
- Annual Pass: The validity period of a Shanghai Disneyland Annual Pass, which was still valid on and after March 13, 2022, will be extended and the validity of the general benefits will be extended accordingly. The Annual Pass validity extension plan and detailed policies will be communicated with Pass holders at a later date after reopening. Please follow Weixin/WeChat Annual Pass Mini Program for timely updates and more details.
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended due to the temporarily closure of Shanghai Disneyland. Communications will be made via the resort’s official platforms accordingly in a timely manner.
Notice - August 14, 2022
We regret to announce that the August 7th, 2022 performance of ILLUMINATE! A Nighttime Celebration is canceled due to technical reasons.
We apologize for the inconvenience and we hope to invite you back to the park again in the following six months to enjoy this spectacular show. Please find the detailed instructions below in order for you to arrange your next visit.
Thank you for your understanding and cooperation!
Shanghai Disney Resort
August 7th, 2022
Ticket Exchanges
For Park Tickets for August 7th, 2022
Guests with dated tickets or General Admission tickets that visited Shanghai Disneyland on August 7th, 2022 may choose to visit the park on any other day within the next six months (up to and including February 7th, 2023). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for August 7th, 2022 (If you have not provided your identity information when acquired your tickets, please bring the park tickets on August 7th, 2022 to Guest Services) on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundle with the park admission will not be included. )
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended for this time. Communications will be made via the resort’s official platforms accordingly in a timely manner.
Shanghai Disneyland reopened on June 30; Theme park ticket sales and annual pass reservations started on June 29
Shanghai Disneyland reopened on June 30, 2022. Tickets for Shanghai Disneyland were available for purchase beginning June 29. During the initial park reopening phase the resort management implement enhanced health and safety measures and undertake a careful ramp up of operations. Disneytown, Wishing Star Park and Shanghai Disneyland Hotel have resumed operations.
In accordance with government regulations and guidance, Shanghai Disneyland resumes operations with limited daily capacity and enhanced health and safety protocols. During the initial reopening phase, the majority of Shanghai Disneyland’s exciting attractions, rides, shows and shopping and dining locations resume operations with controlled capacity. Some experiences such as Explorer Canoes, Selfie Spot with Mickey at the Gardens of Imagination and Marvel Universe remain closed. Disney Standby Pass will be required at all theater shows throughout the day. Additional operational measures may also be adopted to accommodate social distance. Guests are advised to check the resort’s official website and app for details on attraction and entertainment availability and operations.
Tickets for Shanghai Disneyland went on sale via the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center and the resort’s official travel partners’ channels began 7:00, June 29, 2022, with a limited number of tickets available for purchase each day. During the initial reopening stage, the Shanghai Disneyland ticketing calendar is available on a rolling 30-day basis. Guests are recommended to purchase a dated admission ticket prior to their arrival as onsite ticket booths will continue to remain closed.
Reservation for Shanghai Disneyland Annual Passes are available starting June 29, 2022 as well. In order to ensure successful admission into the theme park, all Annual Pass holders are required to make an advanced reservation for their visit date through the resort’s official online channels during the initial reopening phase. The reservation page opens at 13:00 on a daily basis, with a 30-day reservation calendar to be available for Annual Pass holders to check the valid visitation dates for their Passes and make reservations accordingly. Up to three reservations can be held by each Pass holder within the 30-day reservation window. The validity period of an effective Shanghai Disneyland Annual Pass will continue to be extended, until further notice.
Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- All locations operate at controlled capacity during this period;
- All guests, regardless of age, will be required to present a green Shanghai Health QR Code (“Suishenma”) and a negative Nucleic Acid Test (NAT) taken within 72 hours (from result time) prior to entering Shanghai Disney Resort. In order to comply with government guidelines for tourism destinations, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai(Second Edition of 2022), all guests who have a history of overseas travel and residence within 10 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high and medium-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All guests entering Shanghai Disney Resort will be required to follow the resort’s pandemic control and prevention requirements. Additionally, all hotel guests, regardless of age, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 48 hours (from result time) and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 48 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 48 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 48 hours, a green Travel Itinerary Card, or if you have traveled to one of the medium- or high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Ticketing policy
Shanghai Disneyland has made extensions for all valid annual passes, general admission tickets as well as dated tickets, with details as below:
- Dated ticket: Dated tickets (including two-day tickets) during March 21 to June 29, 2022 will be extended six months starting from the park’s reopening day. Guests holding these dated tickets may choose to visit the park on any other day from June 30 to December 30, 2022. Tickets can be redeemed at the park entrance turnstiles with the government ID or Travel Document that was used to purchase the original tickets on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket via the original purchase channel.)
- General Admission ticket: A Shanghai Disneyland General Admission ticket, which was still valid on and after March 21, 2022, will be accepted after park reopening and the validity period will be extended. All Shanghai Disneyland General Admission ticket holders are required to make a reservation for their visit date via the resort’s official online channels (https://shdr.cn/df). Please contact the original ticket purchase channel for more details regarding park entry procedures and extension policy.
- Annual Pass: The validity period of a Shanghai Disneyland Annual Pass, which was still valid on and after March 13, 2022, will be extended and the validity of the general benefits will be extended accordingly. The Annual Pass validity extension plan and detailed policies will be communicated with Pass holders at a later date after reopening. Please follow Weixin/WeChat Annual Pass Mini Program for timely updates and more details.
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended due to the temporarily closure of Shanghai Disneyland. Communications will be made via the resort’s official platforms accordingly in a timely manner.
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.
Public Notice - August 14, 2022
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Enchanted Storybook Castle

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Shanghai Disneyland

Fantasyland

Guests Can Be

Any Height

Age Interest

All Ages

Accessibility and Other Information - Opens Dialog

Accessibility

  • Must Transfer from Wheelchair

Interests

Indoor

With welcoming, majestic towers that soar to the skies, this fantastical palace brings legendary Disney storytelling to life.

Wishes, Wonders and Dreams

Celebrate the largest Disney castle in history—a fairy-tale world resplendent with pomp, circumstance and pure pixie dust. Truly the crowning jewel of Shanghai Disneyland, this is the only royal residence that celebrates all the Disney Princesses. Everywhere you look, their stories unfold.

Magnificent mosaics depict all 4 seasons through the tales of Tiana, Merida, Rapunzel, Elsa and Anna. An illuminated marquee reveals motifs attributed to Belle, Cinderella and Snow White. From golden spires adorned with auspicious symbols to a Renaissance-style entrance that defines grandeur, Disney magic is infused in every architectural detail—even the castle walls exude an air of regalia!

By integrating Chinese elements that signify harmony, prosperity and purity of heart and mind, Disney continues its timeless tradition of providing unique experiences that thrill the imagination.

Come and explore everything Enchanted Storybook Castle offers, including:

Please note: the entrance to Voyage of the Crystal Grotto is located in Fantasyland.

May We Have the Honor of Your Presence?

Rub elbows with royalty at a Character Greetings event featuring some of your favorite Disney Princesses. Making wishes, breaking spells, finding true love—their fairy-tales may be different, but now the stories of each blue-blooded heroine live “happily ever after” under one stained-glass ceiling.

A kingdom unlike any other, Enchanted Storybook Castle is the only Disney theme park castle dedicated to all the Princesses. Don’t miss your chance to step into the flower-filled Storybook Court, practice those curtsies and pose for photos with one of your favorites by a stately jade rendering of the castle—it’s the perfect backdrop for memories that reign supreme.

A Whole New World

Experience the impressive elegance of a castle that fuels the imagination, fuses cultures and continues Disney’s rich legacy. When Disneyland Park opened over 60 years ago, Sleeping Beauty Castle became the shining icon that represented “dreams come true.”

Inspired by Germany’s real-life Neuschwanstein castle, the original attraction set the standard for future Disney theme park castles at Magic Kingdom park in Walt Disney World Resort, Tokyo Disneyland, Disneyland Paris, Hong Kong Disneyland and now, Shanghai Disneyland.

From the 4-story aristocratic turrets to the magnificence of its glistening Crystal Grotto, Enchanted Storybook Castle invites kids of all ages to discover the magic within—it’s almost as if you can hear Walt Disney whisper, “To all that come to this happy place, welcome.”

Royal Banquet Hall

Delight in a delicious storybook-style feast that unfolds on your plate like an epicurean adventure. At Royal Banquet Hall, Disney Princesses add a touch of majesty as they welcome royal watchers during this divine Character Dining experience.

You may even come face-to-face with a few other Disney Character VIPs in regal attired as they visit you at your table!

Bibbidi Bobbidi Boutique

Give your young royal a Disney Princess makeover, courtesy of her very own Fairy Godmother in Training! At Bibbidi Bobbidi Boutique, head-to-toe pampering includes hair styling, makeup, accessories and costumes suitable for any castle-worthy occasion.

Golden Fairytale Fanfare

Fall in love, dare to dream and catch the adventure—all on one stage! Celebrate the songs and stories of Snow White, Ariel, Jasmine, Merida, and Anna and Elsa at Golden Fairytale Fanfare, a breathtaking pageant packed with eye-popping costumes and memorable music.

ILLUMINATE! A Nighttime Celebration

State-of-the-art technology is woven into a performance of light and shadow, creating a magical dream of the light inside of you. The show utilizes projection mapping, pyro, flames, fountains, lasers, and lighting to give you a fully immersive experience.

Follow your favorite princesses, heroes and friends on a story of light and dreams. The future is ours to illuminate – let our childlike spirit shine bright for a future filled with light.

“Once Upon a Time” Adventure

Enter an enchanted dimension filled with wonder, magic and your favorite fairy-tale characters! Climb the castle stairs and pass through a portal into Snow White’s storybook world—meet friends, face enemies and join her amazing “Once Upon a Time” Adventure

Voyage to the Crystal Grotto

Deep beneath Enchanted Storybook Castle, a waterfront excursion awaits those thirsty for adventure! Journey to Voyage to the Crystal Grotto, a spectacular cavern where the tales of Aladdin, Ariel, Belle, Rapunzel, Mulan and the Sorcerer’s Apprentice come alive in a dazzling display of music, light and wonder!

Please note: the entrance to Voyage of the Crystal Grotto is located in Fantasyland.

Check Wait Times in the Theme Park with Our Official Mobile App!

Download the Shanghai Disney Resort mobile app before your visit for attraction wait times, height recommendations, map locations and much more.

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