Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.

Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.

In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
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Disney Gelatoni Train Popcorn Bucket

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Shanghai Disneyland

Fantasyland

Guests Can Be

Any Height

Age Interest

All Ages

Themed Popcorn Bucket with popcorns can make your look more eye-catching.

Disney Standby Pass for Disney Gelatoni Train Popcorn Bucket:
1. To purchase the Disney Gelatoni Train Popcorn Bucket, guests must get a Disney Standby Pass in advance.
2. Disney Standby Pass is subject to availability.
3. Change of date is not permitted once a Disney Standby Pass for the Disney Gelatoni Train Popcorn Bucket is issued. Guests cannot hold an additional Disney Standby Pass for the same experience before the original Disney Standby Pass is redeemed or expires. Guests may cancel their confirmed and unused Disney Standby Pass at any time prior to the expiration of the validity time shown on the pass.
4. Guests should arrive at the queue area of Tangled Tree Tavern during the valid time period of the Disney Standby Pass to purchase Disney Gelatoni Train Popcorn Bucket.

Terms and Conditions of Disney Gelatoni Train Popcorn Bucket:
1. One Disney Standby Pass for Disney Gelatoni Train Popcorn Bucket allows a guest to purchase a maximum of Two Disney Gelatoni Train Popcorn Buckets.
2. Guests in possession of Disney Gelatoni Train Popcorn Bucket Disney Standby Pass should finish the redemption process following Cast Members guidance in the Tangled Tree Tavern. After completing the payment at the onsite Cashier Counter by waiting in line, guests may pick up the popcorn bucket by showing their payment receipt.
3. Guests may use their receipt of the Disney Gelatoni Train Popcorn Bucket to redeem one serving of caramel flavored popcorn per each popcorn bucket shown on the receipt at any Outdoor Popcorn Cart in the park on the purchase date within the operation hours.

Refund and Exchange Policy of Disney Gelatoni Train Popcorn Bucket:
1. Please make sure that you have received your sales receipt, bank card payment receipt and electric payment (if any) and keep them for any returns and exchanges of food and beverage souvenir products (hereinafter referred to as “Products”). If a Fapiao has been issued for the purchase, the Fapiao is required to be returned with the Products.
2. Products (including F&B Souvenir Cups, and Popcorn Buckets) are all considered as food direct contact products; Due to food hygiene concerns, the Products cannot be returned or exchanged except for quality issues. Please read carefully the Product labels for further information and user notes.
3. If there are quality issues for Products purchased on the same day, please go to Picnic Basket located at Gardens of Imagination of the Park for exchange or return.
4. If there are further assistance requested for Products purchased on a different day, please contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or bring the Products to the popcorn cart located at Adventure Isle of the Park for return. No exchange of the Products are acceptable for Products purchased on another day.
5. To the extent of any conflict between this Policy and mandatory rules of the Law, the Law shall prevail.

Hours

Friday, March 29, 2024

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