Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on July 25 and/or July 26, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

Thank you for your understanding! Please travel safe and we look forward to seeing you soon!

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
For Park Tickets for July 25-26, 2021 - July 29, 2021
Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on July 25 and/or July 26, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

Thank you for your understanding! Please travel safe and we look forward to seeing you soon!

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - July 29, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Disneytown

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Explore a shopping, dining and entertainment district like no other, located right next door to Shanghai Disneyland! Set within the lure of a timeless village and the excitement of international crossroads, Disneytown calls one and all to its charming pedestrian streets, where amazing experiences lie in wait.

Discover Beauty and Charm Downtown

Drift away to the early 20th century as you travel the globe in search of goods, great food and the best of times.

Just outside of Shanghai Disneyland and off the shores of Wishing Star Lake, Disneytown inspires visitors from near and far with a festive spirit of sharing and enjoying everything life has to offer. Here in the heart of the village, its friendly residents welcome weary travelers and enthusiastic visitors alike, treating their Guests to the best of the best—from restauranteurs and shop owners to the musicians and performers who fill the streets.

With a collection of quaint and distinctively diverse areas, Disneytown truly features something unique for everyone.

Make way through the Marketplace, a bustling central plaza filled to the brim with stores and international shopping destinations. Indulge your senses at The Lakeshore as you come upon waterfront views and delicious dining opportunities. Or, season your day or night at Spice Alley, where local life spills out onto the street and communal tables create an irresistible atmosphere.

So get ready for a destination like never before at this delightfully enchanting place—steeped in memory, but alive with the possibilities of the future. This is Disneytown: coming soon to Shanghai Disney Resort!

Dining

Treat your tastes to a tantalizing selection of fine Shanghai dining and international favorites. No matter your preference, there’s a pick for every palate—from world-class fare and colorful feasts to a cup of the world’s most popular coffee.

Some of the locations you can expect to encounter include:

  • BAEKMIDANG: Handcrafted Since 1964
  • blue frog bar & grill: Western casual dining restaurant & bar
  • COUCOU: Chinese-style hotpot restaurant
  • BreadTalk: International boutique bakery
  • DONDONYA: Japanese donburi rice bowl restaurant
  • Food Republic: Casual dining food hall
  • IPPUDO: Japanese ramen noodle restaurant
  • KOKIO Gastrobar: Trendy bar and bistro
  • Shanghai Min: Authentic Shanghainese cuisine
  • STARBUCKS COFFEE: Coffee shop
  • The Cheesecake Factory: Upscale casual international cuisine
  • The Dining Room: Shanghainese cuisine and dim sum
  • Wolfgang Puck Kitchen + Bar: Contemporary American classics by a celebrity chef
  • Xin Wang: Cantonese tea house restaurant
  • HEYTEA: Popular tea store
  • Molokai: Creative Hong Kong-style bistro

Be on the lookout for all this—and so much more—when Disneytown opens its doors and floors to Guests like you, only at Shanghai Disney Resort!

Shopping

Peruse a stunning assortment of stores and kiosks featuring local brands and trusted names from around the world! On the hunt for premium wares? Looking for affordable luxury? Or maybe just a few fast fashion options? You’re sure to find all your wants and needs at Disneytown.

Immerse yourself in the magic at World of Disney Store. From floor to ceiling, you’ll be surrounded by all things Disney: apparel, accessories, jewelry, technology, toys, collectibles, pins, plush… the list goes on! Or search through boutique shops—including D-Street for apparel, accessories and personalized tech products that fuse street flair with the spirit of Disney; Novel-D for novelty and lifestyle Disney products; and Trend-D for trendy apparel with Disney character!

Or, take your pick from many other popular brand stores set to make their Disneytown introduction:

  • adidas: Sporting goods, lifestyle apparel and footwear
  • BAPE STORE®: Premium adult and kids streetwear
  • Hot Toys: Licensed high-end Marvel and Star Wars collectibles
  • ICBC: Retail bank services and precious metal products
  • LEGO: The largest LEGO flagship store in the world
  • MLBKIDS: Interesting and advent-grade street fashion
  • Nike Disneytown Door: Sporting footwear & apparel for families and couples of all ages
  • PANDORA: Contemporary jewelry brand
  • Swatch: Swiss-made fashion watches
  • SKECHERS: Popular international performance and lifestyle footwear brand
  • Miki House: Founded in 1971, The top level of children’s garments

Hours

Thursday, July 29, 2021

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