Dear Guests,
Shanghai Disneyland has resumed operations on November 25, 2022. For ticket information, please refer to the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center, or contact the resort’s official travel trade partners.
Toy Story Hotel also resumed operations, with reservation services available for guest check-in from 15:00 onwards on November 25.
The re-opening of Shanghai Disneyland and Toy Story Hotel, together with the recent re-opening of Disneytown, Wishing Star Park and Shanghai Disneyland Hotel marks Shanghai Disney Resort's return to full operations.
We continue to operate with limited daily capacity and to implement enhanced health and safety measures. Select attractions, live entertainment, restaurants and retail locations may not be available or will operate at reduced capacity. Please check the resort’s official app for the most up-to-date information.
Guests are required to strictly follow the pandemic control measures. On arrival each guest must undergo a temperature check, display their green Shanghai Health QR Code, scan venue codes when entering the theme park and other designated locations, and during their visit wear masks and follow social distancing requirements. According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time).
For guests whose travel plans were impacted during the closure period, you may contact the original purchase channel with your enquiries or to request a refund or exchange.
The Cast and Imagineers of Shanghai Disney Resort thank you for your patience and understanding and we are excited to welcome you back!

Shanghai Disney Resort
November 25, 2022

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit Shanghai Disneyland and enjoy the majority of park experiences, except for dining in indoor restaurants. These guests may only enjoy food and beverage available at outdoor vending locations;
2. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
3. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
4. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours (from result time) and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Shanghai Disneyland Resumed Operations on November 25, 2022 as Shanghai Disney Resort Returned to Full Operations - November 28, 2022
Dear Guests,
Shanghai Disneyland has resumed operations on November 25, 2022. For ticket information, please refer to the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center, or contact the resort’s official travel trade partners.
Toy Story Hotel also resumed operations, with reservation services available for guest check-in from 15:00 onwards on November 25.
The re-opening of Shanghai Disneyland and Toy Story Hotel, together with the recent re-opening of Disneytown, Wishing Star Park and Shanghai Disneyland Hotel marks Shanghai Disney Resort's return to full operations.
We continue to operate with limited daily capacity and to implement enhanced health and safety measures. Select attractions, live entertainment, restaurants and retail locations may not be available or will operate at reduced capacity. Please check the resort’s official app for the most up-to-date information.
Guests are required to strictly follow the pandemic control measures. On arrival each guest must undergo a temperature check, display their green Shanghai Health QR Code, scan venue codes when entering the theme park and other designated locations, and during their visit wear masks and follow social distancing requirements. According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time).
For guests whose travel plans were impacted during the closure period, you may contact the original purchase channel with your enquiries or to request a refund or exchange.
The Cast and Imagineers of Shanghai Disney Resort thank you for your patience and understanding and we are excited to welcome you back!

Shanghai Disney Resort
November 25, 2022

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit Shanghai Disneyland and enjoy the majority of park experiences, except for dining in indoor restaurants. These guests may only enjoy food and beverage available at outdoor vending locations;
2. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
3. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
4. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours (from result time) and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Notice - November 28, 2022

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Disneytown

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Disneytown is a shopping, dining, outdoor and entertainment commercial district located right next to Shanghai Disneyland! While meandering through Disneytown's charming pedestrian streets, you can enjoy a truly authentic Disney experience where magical delights lie in wait.

Discover Beauty and Charm Downtown

Drift away to the early 20th century as you travel the globe in search of goods, great food and the best of times.

Just outside of Shanghai Disneyland and off the shores of Wishing Star Lake, Disneytown inspires visitors from near and far with a festive spirit of sharing and enjoying everything life has to offer. Here in the heart of the village, its friendly residents welcome weary travelers and enthusiastic visitors alike, treating their Guests to high quality services - from restauranteurs and shop owners to the musicians and performers who fill the streets.

With a collection of quaint and distinctively diverse areas, Disneytown truly features something unique for everyone.

Make way through the Marketplace, a bustling central plaza filled to the brim with stores and international shopping destinations. Indulge your senses at The Lakeshore as you come upon waterfront views and delicious dining opportunities. Or, season your day or night at Spice Alley, where local life spills out onto the street and communal tables create an irresistible atmosphere.

So, get ready to experience this delightfully enchanting place steeped in memory and alive with the possibilities of the future.

Shopping Experiences

Peruse a stunning assortment of stores and kiosks featuring local brands and trusted names from around the world! On the hunt for premium wares? Looking for affordable luxury? Or maybe just a few fast fashion options? You are sure to find all your favorites at Disneytown.

Immerse yourself in the magic at World of Disney Store. From floor to ceiling, you’ll be surrounded by all things Disney: apparel, accessories, jewelry, technology, toys, collectibles, pins, plush… the list goes on!

Or, take your pick from many other popular brand stores set to make their Disneytown introduction:

  • adidas: Sporting goods, lifestyle apparel and footwear
  • BAPE STORE®: Premium adult and kids streetwear
  • Disney Home: Disney-branded home themed store
  • ICBC: Retail bank services and precious metal products
  • INJOI: High and original alpaca handmade products.
  • LEGO: The largest LEGO flagship store in the world
  • MLBKIDS: Interesting and advent-grade street fashion
  • PANDORA: Contemporary jewelry brand
  • POP MART: A leading player in China's pop culture and entertainment industry
  • SKECHERS: Popular international performance and lifestyle footwear brand
  • Miki House: Founded in 1971, The top level of children’s garments

Dining Experiences

Treat your taste buds to a tantalizing selection of fine Shanghai dining alongside Western favorites. No matter your preference, there's a pick for every palate - from colorful feasts to refreshing drinks.

Some of the locations you can expect to encounter include:

  • blue frog bar & grill: Western casual dining restaurant & bar
  • Chua Lam's Dim Sum: Innovative Hong Kong style dim sum
  • COUCOU: Chinese-style hotpot restaurant
  • DONDONYA: Japanese donburi rice bowl restaurant
  • Don Nino: Handmade inheritance of Italian dessert Masters
  • Food Republic: Casual dining food hall
  • IPPUDO: Japanese ramen noodle restaurant
  • MANNER COFFEE: Make Coffee Part of Your Life
  • Shanghai Min: Authentic Shanghainese cuisine
  • STARBUCKS COFFEE: Coffee shop
  • The Cheesecake Factory: Upscale casual international cuisine
  • The Dining Room : Shanghainese cuisine and dim sum
  • Wolfgang Puck Kitchen + Bar: Contemporary American classics by a celebrity chef
  • Xin Wang: Cantonese tea house restaurant
  • HEYTEA: Popular tea store

Be on the lookout for all this—and so much more—when Disneytown opens its doors and floors to Guests like you, only at Shanghai Disney Resort!

Outdoor Experiences

Looking for a little more adventure? Immerse yourself in the beauty of nature with a series of unforgettable outdoor experiences that await you in Disneytown. Whether you choose to walk through our serene surroundings, relax amidst lush greenery or play in one of our many Disney-themed playgrounds, there’s fun for the whole family to enjoy.

Some of the experiences you can expect to encounter include:

  • Mickey Spray: Situated next to Wishing Star Lake in Disneytown, two must-visit Mickey Sprays lie in wait. Especially during the hot summer months, this is one magical experience you won’t find anywhere else.
  • Mickey's Playground: Inspired by the iconic Mickey Mouse himself, this free-to-use play area makes for the magical place to let little ones run, jump, slide and more!
  • Lakeshore Boat Rental: Drift along the shimmering waters of Wishing Star Lake as you unwind and take in the natural beauty that surrounds you. Whether catching up with friends or embarking on a family outing, embrace this unique opportunity to bond with your loved ones. Just be sure to stop for a selfie with Giant Donald Duck!

Entertainment Experiences

Featuring a variety of splendid seasonal events, Disneytown is a place to encounter vibrant street performances, exhilarating activities and magical memories that will stay with you for a lifetime.

Some of the experiences you can expect to encounter include:

  • Giant Donald Duck: Meet Disneytown’s superstar, Giant Donald Duck, and get creative with your selfies.
  • Mickey's Playground: Enjoy animated and dynamic street performances during your visits to Disneytown during weekends or seasonal holidays.
  • Lakeshore Boat Rental: A variety of unique seasonal activities are held throughout the year in Disneytown – from a colorful spring and cool summer to a wicked Halloween, festive Christmas and time-honored Spring Festival traditions.
  • SoReal VR SuperSpace: SoReal VR SuperSpace brings to Disneytown multiple large-scale virtual reality experiences featuring 5G + XR, presenting six innovative XR rides, two large-space multiplayer interactive games and the fascinating “SuperSpace of the Monkey King” digital art show. Created by Sky Limit Entertainment (SLE), SoReal VR SuperSpace is going to add a high-tech touch to your journey!

Hours

Monday, November 28, 2022

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