Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - January 24, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.
Privacy Policy - January 24, 2021
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.

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Disneytown – Frequently Asked Questions

Q.
What is Disneytown?
A.

Disneytown is an exciting shopping, dining and entertainment destination open to the general public right outside of Shanghai Disneyland at Shanghai Disney Resort.

Located along the shores of Wishing Star Lake, this international crossroads of eclectic shops and eateries amid waterfront views is home to the Walt Disney Grand Theatre.

In addition, Disneytown also features one-of-kind restaurants and shops you won’t find elsewhere—including World of Disney Store, the first store of its kind in Asia.

Learn more about Disneytown at Shanghai Disney Resort.