As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Temporary Closure of Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park - January 27, 2020
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
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Tickets – Frequently Asked Questions

Q.
When and where I can purchase theme park admission tickets for Shanghai Disneyland?
A.

Beginning March 28, 2016, theme park tickets to Shanghai Disneyland will officially be available for purchase for Guests of all ages!

Please note, however, that you should only buy your tickets through the following official channels:

Shanghai Disney Resort Website
Of all the methods available starting on March 28, 2016, the most convenient way to purchase admission to Shanghai Disneyland is to buy your tickets online.

Shanghai Disney Resort App
Download Shanghai Disney Resort App Now!

Shanghai Disney Resort Reservation Center
To learn more, please call 400-1800000 or +86-21-3158-0000. Guests under 18 years of age must have parent or guardian permission to call.

Official Shanghai Disney Resort Alitrip Flagship Store
http://shdr.alitrip.com/

Shanghai Disney Resort Wechat
ShangHaiDisneyResort

Jingdong Flagship Store
http://shdrpark.jd.com

Shanghai Disney Resort QQ
ShangHaiSHDR

Select Shanghai Disney Resort Travel Partners
The current list of official Shanghai Disney Resort Travel Partners includes:

  • Sky Lion International Travel Service Co., Ltd.
  • Hits. Beijingits Co., Ltd, Shanghai Branch
  • Guangzhou Cool Trip Travel Agency Company Limited.
  • Shanghai Jinjiang Travel Holding Co., Ltd.
  • Hangzhou Baiyuan Travel Service Co., Ltd.
  • Yuanjing International Travel Agency Co.,Ltd.
  • China International Travel Service Limited, Head Office
  • GZL International Travel Service Ltd.
  • Nanjing Feng Huang Holiday Travel Co., Ltd.
  • Shanghai Spring Travel Service Co., Ltd.
  • Shanghai Shendi Tourism and Resort Development Co., Ltd.
  • Lvmama Synwalk Travel Co.,Ltd.
  • Qingdao Yi Lu Tong Xing International Travel Co., Ltd.
  • Wan Cheng (Shanghai) Travel Agency Co., Ltd.
  • Shanghai Hecheng International Travel Service Co. Ltd.
  • Nanjing Tuniu International Travel Service Co., Ltd.
  • China Eastern Airlines Co., Ltd.
  • Tongcheng International Travel Service Co., Ltd.
  • Shanghai Maiqin Information Techonology Company
  • Shanghai Bamaying Education Technology Co., Ltd.
  • Beijing Fumubang Internet Technology Co., Ltd.
  • Hua Min Tourism Reservation Co. Ltd.
  • Shen Zhen Fun Travel Service Co.,Ltd.
  • Comfort Travel Service Ltd., Co
  • Tianjin XiGua Travel Co.,Ltd.
  • Shanghai Huixiang Technology Co.,Ltd.
  • Beijing elong international travel service co.ltd Tianjing Branch
  • Shanghai City Tour Card Development Co., Ltd.
  • WAUG TRAVEL INC.
  • WORLD TRAVEL SYSTEM INC.

More Ways to Purchase Tickets Still to Come! Many other ways to purchase theme park tickets to Shanghai Disneyland will be available soon—including through the upcoming Shanghai Disney Resort mobile App and from several on-site locations too. Be on the lookout for further updates in the near future!

Learn about tickets to Shanghai Disneyland and more.