Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.
In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
Rules & Regulations of Advance Reservation of Attraction Access for Shanghai Disneyland Hotel and Toy Story Hotel
Hotel Guests can reserve attraction access in advance:
Guests staying at Shanghai Disneyland Hotel and Toy Story Hotel can reserve priority access to one select attraction in advance when buying next-day Shanghai Disneyland tickets from the hotel concierge.
Rules & Regulations for the Advance Reservation of Attraction Access for Shanghai Disneyland Hotel and Toy Story Hotel Guests
- Hotel guests will be able to use their hotel room card to access the park. Your selected one attraction will automatically be linked to the park tickets stored on your room card. When purchasing tickets, you must provide the same name as written on your government-issued ID. Your picture will also be taken and linked to your park tickets.
- Each hotel guest is only eligible to reserve access for one attraction in advance, and can only be used on the next day. For information on the maximum number of guests per hotel room, please refer to our official website at www.shanghaidisneyresort.com.
- Please keep your room card secure at all times. Tickets are non-transferable and non-refundable.
- To the extent permitted by law, we reserve the right of final interpretation.
