As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Temporary Closure of Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park - February 23, 2020
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
View Detailed Procedure & Guidelines

Save Time in Line! Disney Fastpass, available on Shanghai Disney Resort Official App!

Download the Shanghai Disney Resort App to Get Started!

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Disney Fastpass

If you see a line at an attraction and prefer to come back at a designated time with a shorter wait, you can! Make a Disney Fastpass selection—available on Shanghai Disney Resort Official App for no extra charge.

Learn more about Disney Fastpass at Shanghai Disney Resort.

To make a selection on your mobile device:

Step 1 Download the Shanghai Disney Resort App before you come to the Park and create your own account with your mobile phone number or email account.
Step 2 After entering the Park, open the Shanghai Disney Resort App and sign in and select “Get Fastpass”, and scan the QR code on your park ticket.
Step 3 Create a party in the App by linking your friends’ or family’s tickets so that you can enjoy the attractions together using the same Fastpass return time. Ensure all members of your party have entered the park.
Step 4 Select the attraction you want to get a Fastpass for, at no additional charge.
Step 5 Confirm the selection for your Disney Fastpass.
Step 6 To redeem, go to the Fastpass return entrance at the attraction at designated return time, then show your QR code in “My Plan” on the App or the QR code on your park ticket.



Disney Fastpass Rules

  • Disney Fastpass is valid only on the day of issue.
  • Guests with Fastpass enter attractions via designated Fastpass entrances. Everyone in the party must have their own Fastpass, which are linked to park tickets.
  • Fastpass is subject to availability.
  • Guests may obtain Fastpass on Shanghai Disney Resort Official App.
  • Fastpasses are linked to park tickets. Please always keep your park ticket secure.
  • At the Fastpass entrance of the attraction, a Cast Member will scan your park ticket to verify the visual identity of the park ticket holder.
View All Disney Fastpass questions.

Disney Premier Access

Disney Premier Access provides you with more flexible access to the fun. Guests can maximize their day by purchasing the new Disney Premier Access to enjoy priority access to participating attractions at Shanghai Disneyland.

Learn more about Disney Premier Access at Shanghai Disney Resort.

To make a selection on your mobile device:

Step 1 Download the Shanghai Disney Resort App before you come to the Park and create your own account with your mobile phone number or email account.
Step 2 After entering the Park, open the Shanghai Disney Resort App and sign in, select “Buy Disney Premier Access” and choose the attraction that you want to purchase Disney Premier Access for, or purchase a Disney Premier Access set.
Step 3 Link your Park ticket to your account by scanning the QR code on your Park ticket.
Step 4 Create a party in the App by linking your friends’ or family’s tickets so that you can enjoy the attractions together. Ensure all members of your party have entered the park.
Step 5 Confirm the selection for your Disney Premier Access or set and complete the payment process.
Step 6 To redeem your Disney Premier Access, whenever you wish, go to the Fastpass return entrance at the attraction and show your QR code in “My Plan” on the App or the QR code on your park ticket.



Disney Premier Access is subject to availability, is non-transferrable, not for resale and non-refundable unless otherwise required by the law.
See the full terms and conditions.

If you have any questions or difficulty purchasing Disney Premier Access, please visit Guest Services after the turnstiles at the main entrance.

View All Disney Premier Access questions