Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or via email at shdr.yuding@disney.com to request a refund. You will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
For Park Tickets for July 25-26, 2021 - August 05, 2021
Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or via email at shdr.yuding@disney.com to request a refund. You will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - August 05, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Shanghai Disney Resort Guest Registration Terms and Conditions

To ensure each guest’s health and safety and to comply with the law and requests from the government authorities, Shanghai Disney Resort will collect the identity and contact information of each guest (including children) before his/her visit to Shanghai Disneyland. Please fill in this form for you and all those guests accompanying you (including ticket-free guests). If you are submitting personal information on behalf of others, we assume that you have obtained such person’s consent for our collection and use of his or her personal information; and if such person is a child (a minor under the age of 14), we assume that you are either the legal guardian of the child or you have obtained the consent from the legal guardian of the child for our collection and use of the child’s personal information.

Please ensure the information that you submit is accurate and up to date as of the date of your visit. You will be allowed to amend the personal information you have submitted (except for the personal information of Guest 1) at any time until the QR code generated in this form is redeemed by our Cast Member upon your entering Shanghai Disneyland. You may be contacted by government authorities for the personal information you provide in the form. If the information that you submit is inaccurate, you may be liable under the law.

Guests other than the dated ticket holders will be allowed to amend the visitation date reserved through this system at any time until the QR code generated in this form is redeemed by our Cast Member upon his/her entering Shanghai Disneyland. Dated ticket holders may amend the dates of the tickets according to the ticket change and cancellation policy and the methods provided at the sales channels where such tickets are purchased originally.

Before your entry, our Cast Member will measure your body temperature and please show your Health QR Code. Please bring the original copy of your ID document (For Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong and Macao guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. For Taiwan Guests, please bring a Mainland Travel Permit for Taiwan Residents or PRC Travel Document. For other guests, please bring a valid foreign passport), the ID number of which will be collected by Shanghai Disney Resort at the time of entry. If you refuse to provide your identity and contact information as provided in this form before your visit or if you are in such a situation under which you are not allowed to enter Shanghai Disneyland according to the law or the requirements of the government authorities or the Park Rules and Regulations, you may be refused entry into the park during this epidemic period.

Your information will be kept confidential. Shanghai Disney Resort will not use such information for any purpose other than disease control and prevention. Except as required by the law or competent authorities, Shanghai Disney Resort will not share, provide or disclose any of your personal information provided herein. Shanghai Disney Resort will retain such information only during the epidemic period or such other period as required by the government authorities.