Taxi pick-up and drop-off services are required to use the West Public Transportation Hub
Please note that according to the relevant provisions of Shanghai Transportation Management No. 87 [2016], taxi drivers, in addition to the designated pick-up and drop-off areas within hotels and other premises in the Shanghai International Tourism Resort, are also allowed to pick up and drop off passengers at the “West Public Transportation Hub”. Taxis are not allowed to provide drop-off and pick-up service in Disney Car and Coach Park.
Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.
If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
- Shanghai Disney Resort’s official website
- Shanghai Disney Resort’s official app
- Shanghai Disney Resort’s official WeChat account
- Shanghai Disney Resort official Fliggy Store
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Disability Access Service Card
Shanghai Disney Resort provides numerous accommodations for Guests with disabilities.
Disability Access Service Card
The Disability Access Service is designed for guests with a valid disability certificate or proof of disability who are unable to tolerate extended waits at attractions due to their disabilities. This service allows guests with disabilities to schedule a return time that is comparable to the current queue wait time for the attraction. The service does not provide immediate or priority attraction access.
To provide better services to guests with disabilities, starting from September 1st, 2021, a Disability Access Service Card can be requested by guests with a valid disability certificate or proof of disability (for Mainland China guests, please provide a valid disability certificate of the People's Republic of China issued by the China Disabled Persons' Federation; for other guests, please provide an official disability certificate issued by a relevant government authority) at Guest Services by the Shanghai Disneyland Main Entrance. Guests can download an Application for the Disability Access Service here for more information about the service’s terms and conditions. Guests can complete the application before their visit to Shanghai Disneyland. Once the guest has entered Shanghai Disneyland they can visit the Guest Services Center at the Main Entrance and present the completed form as well as their valid disability certificate or proof of disability to apply for a Disability Access Service Card. For more information, please ask our Cast Members for assistance.
