Taxi pick-up and drop-off services are required to use the West Public Transportation Hub
Please note that according to the relevant provisions of Shanghai Transportation Management No. 87 [2016], taxi drivers, in addition to the designated pick-up and drop-off areas within hotels and other premises in the Shanghai International Tourism Resort, are also allowed to pick up and drop off passengers at the “West Public Transportation Hub”. Taxis are not allowed to provide drop-off and pick-up service in Disney Car and Coach Park.
Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.
If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
- Shanghai Disney Resort’s official website
- Shanghai Disney Resort’s official app
- Shanghai Disney Resort’s official WeChat account
- Shanghai Disney Resort official Fliggy Store
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Guide Dogs
Trained guide dogs are welcome in most locations throughout Shanghai Disney Resort.
Overview of Guidelines
Guide dogs must remain on a leash or in a harness at all times. To ride attractions with your guide dog, please follow the same boarding entrance as Guests who use wheelchairs.
Due to the nature of some attractions, guide dogs may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party.
Additionally, guide dogs are allowed at most entertainment and Character Greeting experiences. For more information, please ask the nearest Cast Member.
Please note that Cast Members are not authorized to handle guide dogs.
Permitted Attractions with Caution
Please check with a Cast Member about experiencing the following with your guide dog:
- Vista Trail at Camp Discovery
- Excavation Site at Camp Discovery
- Storyhouse Stage
- Pirates of the Caribbean Battle for the Sunken Treasure
- Siren’s Revenge
- Shipwreck Shore
- El Teatro Fandango
- Explorer Canoes
- Fantasia Carousel
- Dumbo the Flying Elephant
- Meet Mickey
- Marvel Universe
- Hunny Pot Spin
- The Many Adventures of Winnie the Pooh
- Alice in Wonderland Maze
- Evergreen Playhouse
- Peter Pan’s Flight
- Voyage to the Crystal Grotto
- “Once Upon a Time” Adventure
- Walt Disney Grand Theatre
- Buzz Lightyear Planet Rescue
- Stitch Encounter
- TRON Realm, Chevrolet Digital Challenge
- Zootopia: Hot Pursuit
Restricted Attractions
Due to the nature of these experiences, guide dogs are not permitted on:
Relief Areas
Limited relief areas are available for guide dogs when visiting Shanghai Disneyland and Shanghai Disney Resort. For information on how to access these relief areas, please ask a Cast Member.
Visiting Resort Hotels
Guests can also be accompanied by guide dogs in all common areas of the Toy Story Hotel and Shanghai Disneyland Hotel, except at King Triton Pool. Please check with the hotel Front Desk to inquire about the designated areas for guide dogs.
