Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.
In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
Luggage Storage
For your convenience, Shanghai Disney Resort offers several options for securely storing your luggage and large packages while you’re busy enjoying the theme park.
General Information
Guests of Shanghai Disney Resort may check luggage and large packages in the Luggage Storage at the east side of the Main Entrance security screening of Shanghai Disneyland.
Price and Service Hours
Luggage Storage services are available for an additional fee, and will remain open and available for at least an hour after the theme park has closed.
You can store ordinary sized luggage for a fee of RMB 80 per item per day. With respect to small items, you may store items for a fee of RMB 10 per item per day.
Please note that small items are considered to be any item with total dimensions (i.e. length plus width plus height) not exceeding 60cm and that are within the scope for storage.
Please note: Weapons of any kind, objects appearing to be weapons, expensive items, food, dangerous items, explosive and flammable materials, odor emitting items, animals or plants, or anything that may cause damage or require special storage conditions cannot be stored at the Shanghai Disney Resort luggage storage facilities.
Exact operating hours will be posted at the location. Please be aware that checked items must be retrieved with your claim ticket by the end of the day.
Guests of Shanghai Disney Resort Hotels
As a convenience for Guests who wish to enjoy Shanghai Disneyland before checking into your Resort hotel, you may check your luggage in the Luggage Storage at the east side of the Main Entrance security screening of Shanghai Disneyland and have these items delivered directly to your hotel.
At check-out, you may leave your luggage with your hotel’s Bell Desk and enjoy a day at the theme park while your luggage is delivered to the Luggage Storage at east side of the Main Entrance security screening of Shanghai Disneyland—for you to pick up before leaving Shanghai Disney Resort.
For more information, please inquire at the Bell Desk in the Main Lobby of your Resort hotel or contact Guest Services via your Resort hotel telephone.
