Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - April 18, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Luggage Storage

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For your convenience, Shanghai Disney Resort offers several options for securely storing your luggage and large packages while you’re busy enjoying the theme park.

General Information

Guests of Shanghai Disney Resort may check luggage and large packages at our location near Group Services in the parking lot, or near Turnstile Guest Services located outside the theme park’s Main Entrance.

Price and Service Hours
Luggage Storage services are available for an additional fee, and will remain open and available for at least an hour after the theme park has closed.
You can store ordinary sized luggage for a fee of RMB 80 per item per day. With respect to small items, you may store items for a fee of RMB 10 per item per day.

Please note that small items are considered to be any item with total dimensions (i.e. length plus width plus height) not exceeding 60cm and that are within the scope for storage.

Please note: Weapons of any kind, objects appearing to be weapons, expensive items, food, dangerous items, explosive and flammable materials, odor emitting items, animals or plants, or anything that may cause damage or require special storage conditions cannot be stored at the Shanghai Disney Resort luggage storage facilities.

Exact operating hours will be posted at each location. Please be aware that checked items must be retrieved with your claim ticket by the end of the day.

Guests of Shanghai Disney Resort Hotels

As a convenience for Guests who wish to enjoy Shanghai Disneyland before checking into your Resort hotel, you may check your luggage at the theme park’s Main Entrance Luggage Storage location and have these items delivered directly to your hotel.

At check-out, you may leave your luggage with your hotel’s Bell Desk and enjoy a day at the theme park while your luggage is delivered to the park’s Luggage Storage location—for you to pick up before leaving Shanghai Disney Resort.

For more information, please inquire at the Bell Desk in the Main Lobby of your Resort hotel or contact Guest Services via your Resort hotel telephone.

Find Luggage Storage