Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.
For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.
For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.
Please travel safe, and we look forward to seeing you again soon!
Public noticePricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.
If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
- Shanghai Disney Resort’s official website
- Shanghai Disney Resort’s official app
- Shanghai Disney Resort’s official WeChat account
- Shanghai Disney Resort official Fliggy Store
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Luggage Storage
For your convenience, Shanghai Disney Resort offers several options for securely storing your luggage and large packages while you’re busy enjoying the theme park.
General Information
Guests of Shanghai Disney Resort may check luggage and large packages in the Luggage Storage at the east side of the Main Entrance security screening of Shanghai Disneyland.
Price and Service Hours
Luggage Storage services are available for an additional fee, and will remain open and available for at least an hour after the theme park has closed.
You can store ordinary sized luggage for a fee of RMB 80 per item per day. With respect to small items, you may store items for a fee of RMB 10 per item per day.
Please note that small items are considered to be any item with total dimensions (i.e. length plus width plus height) not exceeding 60cm and that are within the scope for storage.
Please note: Weapons of any kind, objects appearing to be weapons, expensive items, food, dangerous items, explosive and flammable materials, odor emitting items, animals or plants, or anything that may cause damage or require special storage conditions cannot be stored at the Shanghai Disney Resort luggage storage facilities.
Exact operating hours will be posted at the location. Please be aware that checked items must be retrieved with your claim ticket by the end of the day.
Guests of Shanghai Disney Resort Hotels
As a convenience for Guests who wish to enjoy Shanghai Disneyland before checking into your Resort hotel, you may check your luggage in the Luggage Storage at the east side of the Main Entrance security screening of Shanghai Disneyland and have these items delivered directly to your hotel.
At check-out, you may leave your luggage with your hotel’s Bell Desk and enjoy a day at the theme park while your luggage is delivered to the Luggage Storage at east side of the Main Entrance security screening of Shanghai Disneyland—for you to pick up before leaving Shanghai Disney Resort.
For more information, please inquire at the Bell Desk in the Main Lobby of your Resort hotel or contact Guest Services via your Resort hotel telephone.
