As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Temporary Closure of Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park - February 23, 2020
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
View Detailed Procedure & Guidelines

Luggage Storage

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For your convenience, Shanghai Disney Resort offers several options for securely storing your luggage and large packages while you’re busy enjoying the theme park.

General Information

Guests of Shanghai Disney Resort may check luggage and large packages at our location near Group Services in the parking lot, or near Turnstile Guest Services located outside the theme park’s Main Entrance.

Price and Service Hours
Luggage Storage services are available for an additional fee, and will remain open and available for at least an hour after the theme park has closed.
You can store ordinary sized luggage for a fee of RMB 80 per item per day. With respect to small items, you may store items for a fee of RMB 10 per item per day.

Please note that small items are considered to be any item with total dimensions (i.e. length plus width plus height) not exceeding 60cm and that are within the scope for storage.

Please note: Weapons of any kind, objects appearing to be weapons, expensive items, food, dangerous items, explosive and flammable materials, odor emitting items, animals or plants, or anything that may cause damage or require special storage conditions cannot be stored at the Shanghai Disney Resort luggage storage facilities.

Exact operating hours will be posted at each location. Please be aware that checked items must be retrieved with your claim ticket by the end of the day.

Guests of Shanghai Disney Resort Hotels

As a convenience for Guests who wish to enjoy Shanghai Disneyland before checking into your Resort hotel, you may check your luggage at the theme park’s Main Entrance Luggage Storage location and have these items delivered directly to your hotel.

At check-out, you may leave your luggage with your hotel’s Bell Desk and enjoy a day at the theme park while your luggage is delivered to the park’s Luggage Storage location—for you to pick up before leaving Shanghai Disney Resort.

For more information, please inquire at the Bell Desk in the Main Lobby of your Resort hotel or contact Guest Services via your Resort hotel telephone.

Find Luggage Storage