Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or via email at shdr.yuding@disney.com to request a refund. You will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
For Park Tickets for July 25-26, 2021 - August 05, 2021
Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or via email at shdr.yuding@disney.com to request a refund. You will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - August 05, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Getting to Shanghai Disney Resort by Shanghai Metro

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Ride in comfort by Shanghai Metro rail service, all the way to Shanghai Disney Resort—the final stop on Line 11.

Shanghai Metro

Metro Line 11 between North Jiading/Huaqiao/Anting and Disney Resort stations operates seven days a week from early morning to late night. Line 11 provides a convenient and fast access to Disney Resort by running a train every a few minutes. Guests get off the train at Terminal Station Disney Resort —just steps away from Shanghai Disneyland, Disneytown and Wishing Star Park, and only a short Disney Resort Shuttle ride from the Resort hotels.

Line 11 Operating Hours

To Disney Resort: First Train 07:08 (arrival) / Last Train 23:39 (arrival)
To North Jiading: First Train 06:00 / Last Train 22:30
To Huaqiao: -- / Last Train 22:00
To Anting: -- / Last Train 22:25

Please note: Metro service schedules and fare lists are for reference only. Metro service is subject to change without prior notice. For details, please refer to Shanghai Metro Official Website.

Additional Travel Information

Learn more about alternate transportation options for traveling to Shanghai Disney Resort—including car and coach, taxi and bus service.