We are committed to providing a magical experience for all of our guests. Shanghai Disney Resort provides numerous accommodations for Guests with disabilities. From wheelchair rentals and shuttle service, as well as hearing and visual aids, we will do our very best to accommodate you!
Shanghai Disneyland features attractions that require wheelchair transfers and others that allow Guests to remain seated while riding.
Hearing aids, such as Assistive Listening Systems, are available through Guest Services for those with hearing disabilities.
Disability Access Service Card is available for certified disability guests at Guest Services at Main Entrance.
Guide dogs are permitted in Shanghai Disney Resort on select attractions in Shanghai Disneyland and in certain areas of Resort hotels.
Hotels at Shanghai Disney Resort offer special equipment and facilities to help accommodate Guests with disabilities.
Hotel shuttles are equipped to transport Resort hotel Guests with disabilities to the theme park and Disneytown.
As a courtesy to our guests, sign language interpretation is available at certain shows.
Tactile maps featuring Braille in English and Simplified Chinese are available for Guests who require visual aids.
All toilets in Shanghai Disney Resort offer wheelchair access—with room to accommodate those requiring assistance.
Guests with mobility challenges have the option of renting a wheelchair when visiting Shanghai Disney Resort.