China’s Ministry of Culture and Tourism recently issued the “Notice on Further Business Resumption of Tourism Enterprises,” which raises the operating capacity of tourism sites from 30% to 50% of permitted capacity. As a result of this policy change, and as overall market conditions continue to rebound, Shanghai Disney Resort is increasing the daily capacity of the resort’s theme park, Shanghai Disneyland, and, effective August 24, 2020, will transition the current Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. During this new reservation phase, the park will continue to fully comply with regulatory directives on reservations, staggered arrival and applicable capacity controls.

With the increased daily capacity beginning August 24, 2020, Shanghai Disneyland Annual Pass holders and General Admission Ticket holders will be able to visit the park on any eligible day based on the condition of their pass or ticket*. All other guests will be able to purchase park tickets and visit the park on the same day, subject to ticket availability. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, will still be required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes and General Admission Tickets that were impacted by the park closure and Advanced Reservation Period will be extended accordingly. Click here for more details.
Shanghai Disneyland Transitions to a New Reservation Phase Starting August 24, 2020 - September 21, 2020
China’s Ministry of Culture and Tourism recently issued the “Notice on Further Business Resumption of Tourism Enterprises,” which raises the operating capacity of tourism sites from 30% to 50% of permitted capacity. As a result of this policy change, and as overall market conditions continue to rebound, Shanghai Disney Resort is increasing the daily capacity of the resort’s theme park, Shanghai Disneyland, and, effective August 24, 2020, will transition the current Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. During this new reservation phase, the park will continue to fully comply with regulatory directives on reservations, staggered arrival and applicable capacity controls.

With the increased daily capacity beginning August 24, 2020, Shanghai Disneyland Annual Pass holders and General Admission Ticket holders will be able to visit the park on any eligible day based on the condition of their pass or ticket*. All other guests will be able to purchase park tickets and visit the park on the same day, subject to ticket availability. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, will still be required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes and General Admission Tickets that were impacted by the park closure and Advanced Reservation Period will be extended accordingly. Click here for more details.

Services for Guests with Disabilities

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Shanghai Disney Resort offers a variety of services to provide access to as many Guests as possible.

MAGIC ALL - A Magical Experience for All

We are committed to providing a magical experience for all of our Guests. Shanghai Disney Resort provides numerous accommodations for Guests with disabilities. From wheelchair rentals and shuttle service to hearing and visual aids, we will do our very best to accommodate you!

Accessibility to Attractions

Shanghai Disneyland features attractions that require wheelchair transfers and others that allow Guests to remain seated while riding.

Assistive Listening Systems

Hearing aids, such as Assistive Listening Systems, are available through Guest Services for those with hearing disabilities.

Disability Access Service

Disability Access Service Card is available for certified disability guests at Guest Services at Main Entrance.

Guide Dogs

Guide dogs are permitted in Shanghai Disney Resort on select attractions in Shanghai Disneyland and in certain areas of Resort hotels.

Hotel Services for Guests with Special Needs

Hotels at Shanghai Disney Resort offer special equipment and facilities to help accommodate Guests with disabilities.

Resort Shuttle

Hotel shuttles are equipped to transport Resort hotel Guests with disabilities to the theme park and Disneytown.

Tactile Maps

Tactile maps featuring Braille in English and Simplified Chinese are available for Guests who require visual aids.

Toilets

All toilets in Shanghai Disney Resort offer wheelchair access—with room to accommodate those requiring assistance.

Wheelchair Rental

Guests with mobility challenges have the option of renting a wheelchair when visiting Shanghai Disney Resort.