New Age Threshold for Senior Tickets/Annual Pass Products
Beginning on January 9, 2022, Shanghai Disney Resort has adopted a new age threshold for senior tickets and Annual Pass products, lowering the threshold to 60-years-old. Please click here to see details about the new age threshold for senior tickets. Please click here to see details about the new age threshold for Annual Pass products. Current Annual Pass holders or guests with park tickets who may be impacted by this policy change are advised to contact their original point of purchase with any enquiries (For guests who have purchased Shanghai Disneyland tickets and/or Annual Pass products via Shanghai Disney Resort Official APP, Official Website, Official WeChat Account, the resort Official Fliggy Store or Official JD Flagship Store, please contact the Disney Reservation Center at 400-180-0000 or +86-21-3158-0000).

Reservation Requirements
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity on Sundays.
Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Friendly Reminder - January 18, 2022
New Age Threshold for Senior Tickets/Annual Pass Products
Beginning on January 9, 2022, Shanghai Disney Resort has adopted a new age threshold for senior tickets and Annual Pass products, lowering the threshold to 60-years-old. Please click here to see details about the new age threshold for senior tickets. Please click here to see details about the new age threshold for Annual Pass products. Current Annual Pass holders or guests with park tickets who may be impacted by this policy change are advised to contact their original point of purchase with any enquiries (For guests who have purchased Shanghai Disneyland tickets and/or Annual Pass products via Shanghai Disney Resort Official APP, Official Website, Official WeChat Account, the resort Official Fliggy Store or Official JD Flagship Store, please contact the Disney Reservation Center at 400-180-0000 or +86-21-3158-0000).

Reservation Requirements
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity on Sundays.
Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Services for Guests with Disabilities

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Shanghai Disney Resort offers a variety of services to provide access to as many Guests as possible.

MAGIC ALL - A Magical Experience for All

We are committed to providing a magical experience for all of our Guests. Shanghai Disney Resort provides numerous accommodations for Guests with disabilities. From wheelchair rentals and shuttle service to hearing and visual aids, we will do our very best to accommodate you!

Accessibility to Attractions

Shanghai Disneyland features attractions that require wheelchair transfers and others that allow Guests to remain seated while riding.

Assistive Listening Systems

Hearing aids, such as Assistive Listening Systems, are available through Guest Services for those with hearing disabilities.

Disability Access Service

Disability Access Service Card is available for certified disability guests at Guest Services at Main Entrance.

Guide Dogs

Guide dogs are permitted in Shanghai Disney Resort on select attractions in Shanghai Disneyland and in certain areas of Resort hotels.

Hotel Services for Guests with Special Needs

Hotels at Shanghai Disney Resort offer special equipment and facilities to help accommodate Guests with disabilities.

Resort Shuttle

Hotel shuttles are equipped to transport Resort hotel Guests with disabilities to the theme park and Disneytown.

Sign Language

As a courtesy to our guests, sign language interpretation is available at certain shows.

Tactile Maps

Tactile maps featuring Braille in English and Simplified Chinese are available for Guests who require visual aids.

Toilets

All toilets in Shanghai Disney Resort offer wheelchair access—with room to accommodate those requiring assistance.

Wheelchair Rental

Guests with mobility challenges have the option of renting a wheelchair when visiting Shanghai Disney Resort.