Taxi pick-up and drop-off services are required to use the West Public Transportation Hub
Please note that according to the relevant provisions of Shanghai Transportation Management No. 87 [2016], taxi drivers, in addition to the designated pick-up and drop-off areas within hotels and other premises in the Shanghai International Tourism Resort, are also allowed to pick up and drop off passengers at the “West Public Transportation Hub”. Taxis are not allowed to provide drop-off and pick-up service in Disney Car and Coach Park.
Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.
If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
- Shanghai Disney Resort’s official website
- Shanghai Disney Resort’s official app
- Shanghai Disney Resort’s official WeChat account
- Shanghai Disney Resort official Fliggy Store
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Tactile Maps
Tactile maps using Braille in English and Simplified Chinese are available throughout Shanghai Disney Resort for guests requiring visual aids.
Our Visual Aid Maps
At Shanghai Disney Resort, we strive to provide access for guests needing visual aid and offer a number of tactile maps with Braille that cover the following areas:
- Shanghai Disneyland
- Disneytown
- Wishing Star Park
- Disney Car & Coach Parking Lot
- Blue Sky Boulevard
For assistance or more information, all tactile maps include directions to Guest Services in the immediate vicinity.
Easier to Navigate
Our tactile maps use large print with a clear Braille overlay and raised graphics to highlight the various landmarks.
Visual Aid Locations
Tactile maps can be obtained at different Guest Services locations. However, you can always ask the nearest Cast Member for assistance. However, you can always ask the nearest Cast Member for assistance. For Guests intending to visit Shanghai Disneyland, each tactile map includes directions to Guest Services—which is located just outside the Main Entrance to the theme park.
Also available is a Braille guidebook for Shanghai Disneyland. This guide provides in-depth information about each land and is meant to be used in conjunction with the theme park map.
3 Tactile Designs
All tactile maps use Braille with symbols to represent services and navigational elements—tactile paths, escalators, elevators and stairs—as well as tactile surfaces that indicate defined areas.
There are 3 kinds of tactile maps, each with a different purpose:
- Navigational Map – Guests will be able to navigate between two points by using the tactile maps and tactile pathing in key areas.
- Participation Map – Guests will be able to understand the basic layout of the area, but will need the assistance of a friend or Disney Cast Member to get around.
- Experiential Map – Similar to the participation map, but it provides greater detail and information to allow a better understanding of what comprises the defined area.
