Visit Disney.comHide Disney.com
Skip Navigation
English
简体中文 (Simplified Chinese)
日本語(Japanese)
English
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.

Attractions Closed for Scheduled Maintenance - March and April 2025

Eye of the Storm: Captain Jack’s Stunt Spectacular 
February 23 - April 19, 2025

Jet Packs
April 9, 2025

Seven Dwarfs Mine Train
April 16, 2025

TRON Lightcycle Power Run
April 17, 2025

Taxi pick-up and drop-off services are required to use the West Public Transportation Hub

Please note that according to the relevant provisions of Shanghai Transportation Management No. 87 [2016], taxi drivers, in addition to the designated pick-up and drop-off areas within hotels and other premises in the Shanghai International Tourism Resort, are also allowed to pick up and drop off passengers at the “West Public Transportation Hub”. Taxis are not allowed to provide drop-off and pick-up service in Disney Car and Coach Park.
Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Call Shanghai Disney Resort

We're here to help! Please call us if you have any questions concerning Shanghai Disneyland, restaurant reservations, our Resort hotels, Disneytown and more. You can also contact us by email.
 
 In addition, you might find that we've already answered your question here in the Help Center.

Guests under 18 years of age must have parent or guardian permission to call.

Shanghai Disney Resort Information

Disney Reservation Center
• Park Information & Ticket Sales
• Hotel Reservations
• Dining Reservations
400-180-0000 (Mainland China)
+86-21-3158-0000 (Other Country/Region)
Theme Park and Hotel Information
Shanghai Disney Resort information (Non-Reservation Questions)
+86-21-2099-8001
Shanghai Disneyland Hotel
+86-21-2099-8002
Toy Story Hotel
+86-21-2099-8003

More Help

Call

More Help

Footer Links

Park & Schedule

Tickets & Passes

Places to Stay

Event Planning

Things to Do

Travel Information

Annual Pass

Help