List of Personal Information Collected

In order to ensure the implementation of relevant functions of [App/Mini-Programs] and the stable operation of applications, we may collect the following information about you. We will take robust data protection measures to safeguard the security of your personal information. You can learn more about how we process and protect your personal information by visiting our Privacy Policy page.

1. Mobile/Telephone number
   Purpose: Sign into or create an account; provide products and services; send verification code via SMS for account security
   Description of Use Scenario: Login and registration; purchase/use of products and services (e.g. buy tickets or annual pass, buy other benefits, book hotel, issuance and delivery of invoices, access to WiFi services, customer service, mobile ordering, check historical charging records, view coupons or manage frequently used vehicles); feedback and guest survey; third party cooperation; ad-hoc activities and other scenarios (such as lucky draw)
   
   
2. Government ID Number (such as ID Card number or passport number)
   Purpose: Buy park tickets with real name; verify the identity of annual pass holders
   Description of Use Scenario: Purchase /use of products and services (e.g. buy tickets or annual passes, enter Shanghai Disneyland, buy other benefits, annual pass redemption, customer service); third party cooperation
   
   
3. Communication/conversation records
   Purpose: Services quality assurance
   Description of Use Scenario: Customer service
   
   
4. Facial photo/selfie and photo on Government ID
   Purpose: Verify the identity; compare faces against profile photos by using facial recognition technology for park entry purpose (for which facial recognition features will be extracted)
   Description of Use Scenario: Online redemption of annual pass; facial recognition park entry; administrative and internal or external investigation purposes where necessary
   
   
5. Photos or videos from mobile device
   Purpose: Enable AR shooting functionality
   Description of Use Scenario: Take photos or videos with the AR camera through “Zootopia in Your Paw” WeChat Mini-Program
   
   
6. Photos when playing
   Purpose: Capture customers’ fun photos
   Description of Use Scenario: Characters interaction; Disney PhotoPass service
   
   
7. Photos and/or videos in Shanghai Disneyland
   Purpose: Meeting legal, safety or security requirements, or for internal/external investigation.
   Description of Use Scenario: When tourists are in Shanghai Disneyland (non-commercial, non-profit purposes)
   
   
8. Date of birth
   Purpose: Update guest profile information; offer special birthday promotions
   Description of Use Scenario: Creating or editing account information (optional); provide customized services or benefits through “Zootopia in Your Paw” WeChat Mini-Program (optional)
   
   
9. Name
   Purpose: Update guest profile information; provide products and services; verify the identity of annual pass holders
   Description of Use Scenario: Creating or editing account information (optional); purchase / use of products and services (e.g. buy tickets or annual passes, enter Shanghai Disneyland, buy other benefits, book hotel, annual pass redemption, customer service); third party cooperation; ad-hoc activities and other scenarios (such as lucky draw)
   
   
10. Country/region of residence voluntarily provided by guests, place of residence at provincial level
    Purpose: Update guest profile information
    Description of Use Scenario: Creating or editing account information (optional); feedback and guest survey; ad-hoc activities and other scenarios (such as lucky draw)
    
    
11. Mailing address
    Purpose: Deliver the redeemed gifts or invoices
    Description of Use Scenario: Redemption of gifts by participating in marketing campaigns; issuance and delivery of invoices
    
    
12. Email address
    Purpose: Update guest profile information; provide products and services
    Description of Use Scenario: Creating or editing account information (optional); purchase / use of products and services (e.g. buy tickets or annual pass, buy other benefits, book hotel, issuance and delivery of invoices, customer service, view coupons or manage frequently used vehicles); feedback and guest survey; ad-hoc activities and other scenarios (such as lucky draw)
    
    
13. WeChat nickname, profile picture, authorized region
    Purpose: Sign into or create an account
    Description of Use Scenario: Login and registration
    
    
14. Geographic location information
    Purpose: Push emergency notifications; enhance our map features; provide the augmented reality (AR) experience function; confirm the location within Shanghai Disneyland; provide other location-based services and information; use the unidentifiable statistical information for data analysis
    Description of Use Scenario: Push emergency notifications; enhance our map features; provide the augmented reality (AR) experience function; dining and shopping virtual queuing; provide other location-based services and information; use the unidentifiable statistical information for data analysis
    
    
15. Transaction and consumption records
    Purpose: Complete online payment; order management
    Description of Use Scenario: Processing payment for products and services; viewing and managing orders
    
    
16. WeChat Open ID
    Purpose: Complete online payment; mobile ordering; virtual queuing; identify the user; conduct statistical analysis and improve services
    Description of Use Scenario: Processing payment for products and services; mobile ordering; virtual queuing; using “Zootopia in Your Paw” and charging services; browsing and using the websites, APP and WeChat Mini-Programs, etc.
    
    
17. Alipay de-identified account information
    Purpose: Complete online payment
    Description of Use Scenario: Processing payment for products and services
    
    
18. Device related information (Android ID, OAID, IDFV), Union ID, country/city information extracted through IP address analysis, carrier information, hardware information, device model, device name, device manufacturer, device system, devis OS version, network connection type/status, operating system information (system language, version, time zone, name), specific app installation status, screen resolution, remaining storage space, screen size, rotation vector sensor information, information about running processes, system account information (Android only), browser name, browsing and clicking history and the date and time of operation and other cache information, user’s WeChat ID information (if you use our services through WeChat platform), and information about customer acquisition channels
    Purpose: Fulfil legal requirements; review network environment; conduct statistical analysis and improve services; determine compatibility and ensure security
    Description of Use Scenario: Browsing and using the websites, APP and WeChat Mini-Programs, etc.
    
    
19. MAC address
    Purpose: Fulfil legal requirements; conduct statistical analysis and improve services
    Description of Use Scenario: Browsing and using the websites, APP and WeChat Mini-Programs, etc., using the WiFi service
    
    
20. IP address
    Purpose: Fulfil legal requirements; conduct statistical analysis and improve services; enable transaction risk controls
    Description of Use Scenario: Browsing and using the websites, APP and WeChat Mini-Programs, etc., processing payment for products and services
    
    
21. Device sensor information (e.g., information related to gravity accelerometer, magnetometer, gyroscope and light sensor)
    Purpose: Provide relevant special visual effect functions (e.g. augmented reality (AR) experience function); make sure the device is compatible for certain services
    Description of Use Scenario: Provide relevant special visual effect functions (e.g. augmented reality (AR) experience function)
    
    
22. Purchaser’s name, taxpayer identification number (for businesses and government institutions only), purchaser’s company name, purchaser’s business address, purchaser’s taxpayer identification number, purchaser’s bank name and bank account number
    Purpose: Collect the information necessary to issue invoice
    Description of Use Scenario: Applying for the issuance of VAT invoices or the issuance of special VAT invoices
    
    
23. Hotel room number, type and language of the browser, internet access time and location
    Purpose: Fulfil legal requirements; improve services
    Description of Use Scenario: Using the WiFi service provided by Shanghai Disneyland Resort
    
    
24. Start and end times of vehicle’s charging, the vehicle identification number (VIN)
    Purposes: Provide charging services
    Description of Use Scenario: When customers use the charging service, inquire and pay charging fees
    
    
25. Vehicle license plate number, the time your vehicle enters and exits the parking lot
    Purposes: Confirm vehicle parking service usage
    Description of Use Scenario: Customers browsing or using the Shanghai Disneyland Resort Pay-on-Exit service
    
    
26. Gender, nationality, education background, family income range; your children’s personal information
    Purposes: Collect customers’ feedback
    Description of Use Scenario: Customers submitting feedback in surveys or interacting in other ways; ad-hoc activities and other scenarios (such as lucky draw
    
    
27. Nickname, transaction information, Taobao ID
    Purposes: Verify customers’ information; introduce products and services; data statistical and analytical research
    Description of Use Scenario: Third party cooperation; providing services; conducting analytical research