Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation in your region, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - January 18, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation in your region, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.
Privacy Policy - January 18, 2021
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020

Effective August 24, 2020, Shanghai Disneyland transitioned the Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, are still required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Shanghai Disneyland Annual Pass Holders

Shanghai Disneyland Diamond Annual Pass, Gold Annual Pass and Silver Annual Pass Holders

As of August 24, 2020, Shanghai Disneyland Annual Pass Diamond Annual Pass, Gold Annual Pass and Silver Annual Pass holders are no longer required to obtain a visitation spot or choose the arrival time of their visit in advance. The procedures for Diamond Annual Pass, Gold Annual Pass and Silver Annual Pass holders to visit the park are as follows:

  • Annual Pass holders are able to visit the park on any day falling under their eligible dates on the up-to-date Shanghai Disneyland Annual Pass Calendar for different Pass types*;
  • Annual Pass holders need to make a reservation by submitting their visitation date and personal information through the resort’s official online platforms to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance;
  • They can arrive and enter the park at any time during the park’s announced hours of operation on their selected visitation date;
  • Annual Pass holders can view a 90-day reservation calendar, allowing more flexibility to plan their visit and offering same day visit reservation.
  • Annual Pass holders will be provided with one reservation per visit per pass, and a new reservation will be able to be made once the current one is redeemed, cancelled or expired.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes that were impacted by the park closure and Advanced Reservation Period have been extended as follows:

  • For Annual Passes that were purchased before the park’s closure date of January 25, 2020 and still valid on and after January 25, 2020, the validity period was extended for 212 days (the total number of impacted days from January 25 to August 23, 2020), starting from the original expiration date of each such Annual Pass;
  • For Annual Passes that were purchased on or after January 25, 2020, but before or on August 23, 2020, the validity period only started on August 24, 2020.
Please press 'here' for more details of the up-to-date Shanghai Disneyland Annual Pass calendar.

Shanghai Disneyland Crystal Annual Pass Holders

Shanghai Disneyland Crystal Annual Pass holders must make a reservation for each visit and obtain a Shanghai Disneyland Crystal Annual Pass Reservation QR Code in advance. For detailed Crystal Annual Pass Reservation Rules and Procedures, please click here.

Shanghai Disneyland General Admission Ticket Holders

In general, Shanghai Disneyland General Admission Ticket holders are not required to obtain a visitation spot as of August 24, 2020. But the daily reservation quota for some special General Admission Ticket products is limited and is distributed on a first come, first served basis (for details, please check the terms and conditions in the product page at the time of purchase). Guests need to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

With the park’s transitioning to the latest reservation phase, the validity periods of all General Admission Tickets to Shanghai Disneyland issued before January 25, 2020 and still valid on and after January 25, 2020 were extended for 212 days (the total number of impacted days from January 25 to August 23, 2020), starting from the original expiration date of each such General Admission Ticket. For General Admission Tickets to Shanghai Disneyland that were issued on or after January 25, 2020, but before or on August 23, 2020, the validity period only started on August 24, 2020.

Shanghai Disneyland Dated Ticket Holders

Other guests visiting Shanghai Disneyland are still required to purchase dated admission tickets in advance. Guests may purchase tickets and make reservations with their personal information on the same day of their visit. Tickets are available via the resort’s official online channels and official travel partners’ channels; however, onsite ticket booths will remain closed for the purchasing of tickets.

Please visit the Shanghai Disney Resort Official Website, App or Shanghai Disney Resort Official WeChat account to check the updated rules. Shanghai Disney Resort may further adjust the policy accordingly if the local government releases updated guidelines in response to the pandemic situation.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should demand require such action, Shanghai Disneyland reserves the right to suspend the sale of all ticket products and block out all Annual Passes on that date. Communications will be made accordingly in a timely manner.