Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation in your region, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - January 18, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation in your region, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.
Privacy Policy - January 18, 2021
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.

Priority Entrance to Shanghai Disneyland

Guests staying at the two Disney themed hotels enjoy priority entrance to enter Shanghai Disneyland. The entrance is located at Disneytown and is open earlier than the park’s main entrance.

Guests can take the Shanghai Disney Resort shuttle to Disneytown in the morning period* to enter Shanghai Disneyland through the Disneytown priority entrance with the credential provided by the hotel, their park tickets and the personal ID/travel document used to purchase the tickets.

*Please check with a Front Desk Cast Member for the detailed bus schedule.

Disneytown Priority Park Entrance Rules & Regulations for Shanghai Disneyland Hotel Guests

  1. Hotel guests can use a priority entrance to enter the theme park through the turnstiles located at Disneytown with the credential provided by the hotel, park tickets and the government issued ID/travel document used to purchase the tickets.
  2. One credential per room only. All registered guests in a room must enter through the turnstiles together.
  3. Hotel guests can walk, take the ferry or take the hotel shuttle bus to Disneytown. Every day during morning period*, the hotel shuttle bus will transport hotel guests to the Disneytown parking lot where a cast member will guide you to the Disneytown turnstiles. During this time period, hotel guests can travel back to the hotel by taking the shuttle bus from the Disneytown parking lot. Guests can also choose to walk or take the ferry. Every day after morning period*, transport to Shanghai Disneyland Hotel is available at the West Public Transportation Hub.
  4. If you require luggage storage, wheelchair rental, Disney Special Activities or ticketing services, please go to the Main Entrance Guest Service Center for assistance.

*Please check with a Front Desk Cast Member for the detailed bus schedule.

Disneytown Priority Park Entrance Rules & Regulations for Toy Story Hotel Guests

  1. Hotel guests can use a priority entrance to enter the theme park through the turnstiles located at Disneytown with the credential provided by the hotel, park tickets and the government-issued ID/travel document used to purchase the tickets.
  2. One credential per room only. All registered guests in a room must enter through the turnstiles together.
  3. Hotel guests can take the hotel shuttle bus to Disneytown. Every day during morning period*, the hotel shuttle bus will transport hotel guests to the Disneytown parking lot where a cast member will guide you to the Disneytown turnstiles. During this time period, hotel guests can return to the hotel via shuttle bus from the Disneytown parking lot. Every day after morning period*, transport to Toy Story Hotel is available at the West Public Transportation Hub.
  4. If you require luggage storage, wheelchair rental, Disney Special Activities or ticketing services, please go to the Main Entrance Guest Service Center for assistance.

*Please check with a Front Desk Cast Member for the detailed bus schedule.