Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.
In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
Priority Entrance to Shanghai Disneyland
Guests staying at the two Disney themed hotels enjoy priority entrance to enter Shanghai Disneyland. The entrance is located at Disneytown and is open earlier than the park’s main entrance.
Guests can take the Shanghai Disney Resort shuttle to Disneytown in the morning period* to enter Shanghai Disneyland through the Disneytown priority entrance with the credential provided by the hotel, their park tickets and the personal ID/travel document used to purchase the tickets.
*Please check with a Front Desk Cast Member for the detailed bus schedule.
Disneytown Priority Park Entrance Rules & Regulations for Shanghai Disneyland Hotel Guests
- Hotel guests can use a priority entrance to enter the theme park through the turnstiles located at Disneytown with the credential provided by the hotel, park tickets and the government issued ID/travel document used to purchase the tickets.
- One credential per room only. All registered guests in a room must enter through the turnstiles together.
- Hotel guests can walk, take the ferry or take the hotel shuttle bus to Disneytown. Every day during morning period*, the hotel shuttle bus will transport hotel guests to the Disneytown parking lot where a cast member will guide you to the Disneytown turnstiles. During this time period, hotel guests can travel back to the hotel by taking the shuttle bus from the Disneytown parking lot. Guests can also choose to walk or take the ferry. Every day after morning period*, transport to Shanghai Disneyland Hotel is available at the West Public Transportation Hub.
- If you require luggage storage, wheelchair rental, Disney Special Activities or ticketing services, please go to the Main Entrance Guest Service Center for assistance.
*Please check with a Front Desk Cast Member for the detailed bus schedule.
Disneytown Priority Park Entrance Rules & Regulations for Toy Story Hotel Guests
- Hotel guests can use a priority entrance to enter the theme park through the turnstiles located at Disneytown with the credential provided by the hotel, park tickets and the government-issued ID/travel document used to purchase the tickets.
- One credential per room only. All registered guests in a room must enter through the turnstiles together.
- Hotel guests can take the hotel shuttle bus to Disneytown. Every day during morning period*, the hotel shuttle bus will transport hotel guests to the Disneytown parking lot where a cast member will guide you to the Disneytown turnstiles. During this time period, hotel guests can return to the hotel via shuttle bus from the Disneytown parking lot. Every day after morning period*, transport to Toy Story Hotel is available at the West Public Transportation Hub.
- If you require luggage storage, wheelchair rental, Disney Special Activities or ticketing services, please go to the Main Entrance Guest Service Center for assistance.
*Please check with a Front Desk Cast Member for the detailed bus schedule.
