With Typhoon Chanthu decreasing in strength in Shanghai, and after having reviewed the most recent weather forecast, we will resume operations as planned on Wednesday, September 15, 2021, with Shanghai Disneyland opening from 10:00-20:30, and Disneytown opening from 10:00-21:00.

We are continuing to closely monitor weather conditions, and will notify guests if there are any further changes to our operation hours. Please understand that select outdoor attractions and entertainment across the resort, including Shanghai Disneyland, may be suspended during poor weather conditions. We encourage our guests to check the resort’s official app for all the latest operational information, including the most up-to-date schedules for attractions and shows.

For guests whose travel plans were impacted by the inclement weather, you can contact the original purchase channel with your enquiries or to request a refund.

Thank you for your understanding and support! Please travel safe and we look forward to seeing you soon!

For Park Tickets for September 13-14, 2021
Guests with tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Shanghai Disneyland to Resume Operations on September 15 - September 21, 2021
With Typhoon Chanthu decreasing in strength in Shanghai, and after having reviewed the most recent weather forecast, we will resume operations as planned on Wednesday, September 15, 2021, with Shanghai Disneyland opening from 10:00-20:30, and Disneytown opening from 10:00-21:00.

We are continuing to closely monitor weather conditions, and will notify guests if there are any further changes to our operation hours. Please understand that select outdoor attractions and entertainment across the resort, including Shanghai Disneyland, may be suspended during poor weather conditions. We encourage our guests to check the resort’s official app for all the latest operational information, including the most up-to-date schedules for attractions and shows.

For guests whose travel plans were impacted by the inclement weather, you can contact the original purchase channel with your enquiries or to request a refund.

Thank you for your understanding and support! Please travel safe and we look forward to seeing you soon!

For Park Tickets for September 13-14, 2021
Guests with tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - September 21, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Shanghai Disneyland Annual Pass
Never-ending Magic

Shanghai Disneyland is a place where every moment is packed with joy, surprises, romance, fantasy, and excitement. It’s a place where friends and families come together to enjoy magical adventures.

Pass holders will enjoy various benefits, including a variety of activities and parties, Disney character experiences and discounts on delicious food and merchandise! Pass holders will also receive invitations to special events and so much more! Pass holders will be able to enjoy the park with never-ending magic!

In 2020, the brand-new Annual Pass, the Crystal Annual Pass is available for purchase! The Crystal Annual Pass provides holders with at least 256 days for park entry reservation (“Reservation Days”). You can purchase the Shanghai Disneyland Crystal Annual Pass on the Shanghai Disney Resort Official Website or Official App with the 12-month interest-free installment plan at approximately RMB 117 per month. Be prepared to start your magical journey!

Please click here for more details about Annual Pass holder Reservation Procedures and Requirements.
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The new Shanghai Disneyland Annual Pass offers a year of magic to share the joy with family and friends!

Imagine you and your kids in an exclusive kingdom where you can live the magic your way, and at your pace - all year long. As an Annual Pass Holder, with each Disney Character Encounter new friendships are made, and new discoveries and experiences are lived. Best of all, it’s the gift of watching your kids grow up happily ever after.

Welcome to an extra special playground for you and your friends, where there’s more time to play your way, and at your pace. So, whether you stop by to grab a bite, take a ride on your favorite attraction, or meet a new Disney friend, being an Annual Pass Holder gives you the option to do what you want when you want.

Shanghai Disneyland Annual Pass Types:
  • Diamond Annual Pass: 365 days of park access, may exclude some park hours for special events.
  • Gold Annual Pass: Subject to the Shanghai Disneyland Annual Pass Calendar, offers a minimum of 256 days of park access during pass the Pass validity period.
  • Crystal Annual Pass: Subject to the Shanghai Disneyland Annual Pass Calendar and quota limits, offers a minimum of 256 Reservation Days during the Pass validity period. Pass holders are required to choose a visit date from the Reservation Days and make a reservation before entering the park. Reservations are subject to the quota limits on each Reservation Day.
  • Silver Annual Pass (ceased sales): Subject to the pass calendar, offers a minimum of 45 days of park access during pass validity period.
Pass eligible visit dates are subject to the pass calendar found on the “Shanghai Disneyland Annual Pass Calendar” page on the Shanghai Disney Resort official website, the Shanghai Disney Resort official WeChat account and Shanghai Disney Resort official WeChat Annual Pass mini program. Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change (i) in instances where the government announces adjustments to holidays and non-working days or (ii) based on Shanghai Disneyland operation requirements. We may restrict the number of persons with access to the park due to capacity.

Launch Channel Details:
  • The resort’s official WeChat: ShangHaiDisneyResort
  • The resort’s official WeChat Mini program: E-gifting Annual Pass
  • Shanghai Disney Resort Official app: Download Now
  • The resort’s official Website: https://www.shanghaidisneyresort.com/en/
  • The Shanghai Disney Resort Reservation Center at 400-180-0000 or +86-21-3158-0000
  • The Shanghai Disneyland Main Entrance ticket booths
Save QR code and scan in WeChat
To follow the resort’s official WeChat
Learn More

A year full of magic and happiness unlocked with just one pass!

With the all-new Annual Pass, you can enjoy a year of Disney friends, enchanting festival celebrations, themed and exclusive Pass Holder parties, discounts on food and merchandise and more! And it’s all unlocked with one magical little pass!

Year-round seasonal events are even more magical with the Annual Pass

At Shanghai Disney Resort, every day is full of magic and joy and every season is full of new surprises. From Disney New Year celebrations, colorful Spring Carnivals, cooling Summer Splashes, a wickedly fun Halloween Party and Winter Fairy Tales, to an enchanting Christmas with Disney friends dressed up in their new Christmas costumes, and the vibrant Disney Inspiration Run. MARVEL-themed activities definitely drive you crazy, and you can enjoy the highly popular Duffy party. These are just some of the special seasonal offerings you definitely won’t want to miss. And now, with the Annual Pass, you’ll never have to.

Exclusive Food & Merchandise

In addition to the magic of the park, we’ve prepared all kinds of new food and merchandise experiences for Pass Holders to enjoy. Here we have Shanghai Disney Resort exclusively designed products, and Disney Character-inspired products. We can’t wait to meet these new exciting products, as well as new Disney Character-inspired cuisine, including Mickey Mouse, Donald Duck, Duffy and StellaLou-themed delicacies!

Priority Pass Holder Experiences and Activities

In addition to the magic of the park, we’ve prepared all kinds of new food and merchandise experiences for Pass Holders to enjoy. Here we have Shanghai Disney Resort exclusively designed products, and Disney Character-inspired products. We can’t wait to meet these new exciting products, as well as new Disney Character-inspired cuisine, including Mickey Mouse, Donald Duck, Duffy and StellaLou-themed delicacies!
Special benefits can be enjoyed throughout the year for Annual Pass Holders, including special Disney-themed food experiences and close Disney Character encounters. Plus, with the Annual Pass Priority Experience, the most anticipated Annual Pass days, you’ll get prioritized access to events with VIP viewing areas, special merchandise items, discounts, and so much more!

Disney celebrates your birthday

Reawaken your inner child with a magical birthday celebration at Shanghai Disneyland! Start your day off with a special Birthday Badge and enjoy birthday greetings from Disney Cast Members, personal encounters with Disney Characters and even a fairy-tale surprise during your birthday meal! For an extra special celebration, you can also book an enchanting dining experience at the Royal Banquet Hall, order a Mickey or Minnie birthday cake, and receive birthday wishes from Disney Characters. As a Pass Holder, all this and more will be waiting for you on your special day.

Shanghai Disneyland Annual Pass Benefits!

  • Discount benefits
    • Approximately 20% off dining at Shanghai Disneyland and the two resort hotels
    • Approximately 20% off at Shanghai Disney Resort shops
    • [Diamond Annual Pass] Approximately 20% off at Shanghai Disney Resort Parking
  • Birthday benefits
    • Enjoy a free birthday cake when dining in select restaurants during birthday month
    • [Diamond & Gold Annual Pass] Buy two get one free buffet dinner at Shanghai Disney Resort’s Lumière’s Kitchen
    • [Diamond & Gold Annual Pass] Enjoy dinner at Aurora to get a free bottle of wine
    • Enjoy a complimentary dessert when dining in select Quick Service Restaurants during the Pass holder’s birthday month
    • Birthday Hotel Benefit
  • Free benefits
    • [Diamond Annual Pass] Early park entry up to 12 times per year
    • [Diamond Annual Pass] Free stroller service up to 4 times per year
  • Other benefits
    • [Diamond Annual Pass] Priority access to exclusive events
    • Enjoy occasional discounts on Shanghai Disney Resort hotel room rates
    • Annual Pass Holder shopping and dining benefits in Disneytown
    Learn More
UNLESS OTHERWISE PROVIDED BY LAW, THE SHANGHAI DISNEYLAND ANNUAL PASS IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NON-REFUNDABLE. THE SHANGHAI DISNEYLAND ANNUAL PASS AND BENEFITS ASSOCIATED WITH IT ARE STRICTLY FOR THE PERSONAL USE OF THE INDIVIDUAL PASS HOLDER. WE RESERVE THE RIGHT AT ANY TIME TO REVOKE THE SHANGHAI DISNEYLAND ANNUAL PASS, WITHOUT REFUND OR COMPENSATION: (A) IF THE SHANGHAI DISNEYLAND ANNUAL PASS IS USED FOR PARK ADMISSION OR REDEMPTION OF BENEFITS BY ANY PERSON OTHER THAN THE GUEST WHOSE NAME IS PRINTED ON THE SHANGHAI DISNEYLAND ANNUAL PASS; (B) IF THE SHANGHAI DISNEYLAND ANNUAL PASS AND/OR ITS BENEFITS ARE USED FOR COMMERCIAL PURPOSES (INCLUDING, WITHOUT LIMITATION, TO OBTAIN OR PURCHASE ITEMS OR SERVICES WITH THE INTENT TO RESELL SUCH ITEMS OR SERVICES) OR ARE MISUSED FOR OTHER PURPOSES; (C) FOR UNSAFE, ILLEGAL OR OFFENSIVE BEHAVIOR; (D) FOR ANY OTHER VIOLATION OF THE PARK RULES AND REGULATIONS THAT MAY IMPEDE THE OPERATION OF THE PARK. We will take a photo of you as proof of your identity. Your name and photograph will be associated with the Shanghai Disneyland Annual Pass, and cannot be changed. In order to guarantee the identity of the Shanghai Disneyland Annual Pass holder and ensure its usage remains strictly personal, Guests are required to show the original ID credential used to activate the Shanghai Disneyland Annual Pass at the turnstiles when using the Shanghai Disneyland Annual Pass to enter the Park. The Shanghai Disneyland Annual Pass does not give access to the Park during special events that require a separate admission charge, nor does it give free access to the parking lot, or the Walt Disney Grand Theatre. We may from time to time change the operating hours of the Park or attractions, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program due to capacity, extreme weather, special events, to ensure safety, security or order, or if circumstances so require. For the purposes of these terms and conditions, “Shanghai Disney Resort” or 'we' means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.