With Typhoon Chanthu decreasing in strength in Shanghai, and after having reviewed the most recent weather forecast, we will resume operations as planned on Wednesday, September 15, 2021, with Shanghai Disneyland opening from 10:00-20:30, and Disneytown opening from 10:00-21:00.

We are continuing to closely monitor weather conditions, and will notify guests if there are any further changes to our operation hours. Please understand that select outdoor attractions and entertainment across the resort, including Shanghai Disneyland, may be suspended during poor weather conditions. We encourage our guests to check the resort’s official app for all the latest operational information, including the most up-to-date schedules for attractions and shows.

For guests whose travel plans were impacted by the inclement weather, you can contact the original purchase channel with your enquiries or to request a refund.

Thank you for your understanding and support! Please travel safe and we look forward to seeing you soon!

For Park Tickets for September 13-14, 2021
Guests with tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Shanghai Disneyland to Resume Operations on September 15 - September 21, 2021
With Typhoon Chanthu decreasing in strength in Shanghai, and after having reviewed the most recent weather forecast, we will resume operations as planned on Wednesday, September 15, 2021, with Shanghai Disneyland opening from 10:00-20:30, and Disneytown opening from 10:00-21:00.

We are continuing to closely monitor weather conditions, and will notify guests if there are any further changes to our operation hours. Please understand that select outdoor attractions and entertainment across the resort, including Shanghai Disneyland, may be suspended during poor weather conditions. We encourage our guests to check the resort’s official app for all the latest operational information, including the most up-to-date schedules for attractions and shows.

For guests whose travel plans were impacted by the inclement weather, you can contact the original purchase channel with your enquiries or to request a refund.

Thank you for your understanding and support! Please travel safe and we look forward to seeing you soon!

For Park Tickets for September 13-14, 2021
Guests with tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - September 21, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

World of Disney Store

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Disneytown

Shanghai Disney Resort

Merchandise Offered

Apparel & Accessories; Keychains & Magnets; Shanghai Disney Themed; Pins; Headwear; Watches; Jewelry; Stationery; Collectibles; Home Décor; Souvenirs; Toys & Plush; Costumes; Food Gifting/Packaged Snacks

Schedule a stop at this railroad-themed marketplace, where magical merchandise abounds and high-tech wonders await.


Way More Than Just a Store

It’s one of the most extraordinary retail experiences in the world! Right here in Disneytown, we’ve created the ultimate Disney shopping destination.

Step inside this re-creation of a vintage railroad roundhouse and discover a bustling emporium brimming with exciting apparel, toys, stationery, gifts and collectibles. Among the incredible offerings are limited-edition lines and one-of-a-kind items created exclusively for the World of Disney Store!

But the amazing selection of merchandise is just the beginning…

The Fantastic, Fun Future of Shopping

Prepare to be delighted by pure Disney magic and amazed by advanced interactive wizardry. Everywhere you turn, there are small surprises and major marvels. Highlights include:

  • A “World” of Wondrous Stories – Suspended overhead, a spectacular sphere nearly 2.5 meters in diameter showcases treasured characters and stories from the world of Disney. From Mickey Mouse to Captain Jack, from Toy Story to Star Wars and so many more—watch them brought to life in dazzling displays that are mirrored by giant screen projections along the walls for a totally immersive experience.
  • The Magic Mirror – Imagine a looking glass that transforms young Guests into Disney Princesses. Believe it or not, stepping in front of the Magic Mirror lets you see yourself virtually dressed in a full Princess costume! Move and the wardrobe in the mirror moves with you. Bring your little ones in and witness this incredible interactive magic for yourselves!

Part store, part Disneytown attraction, you’ve got to shop the World of Disney Store to believe it.

Hours

Tuesday, September 21, 2021

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