Shanghai Disneyland will reopen on June 30, 2022. Tickets for Shanghai Disneyland are available for purchase beginning June 29. During the initial park reopening phase the resort management will implement enhanced health and safety measures and undertake a careful ramp up of operations. Disneytown, Wishing Star Park and Shanghai Disneyland Hotel have resumed operations.
In accordance with government regulations and guidance, Shanghai Disneyland will resume operations with limited daily capacity and enhanced health and safety protocols. During the initial reopening phase, the majority of Shanghai Disneyland’s exciting attractions, rides, shows and shopping and dining locations will resume operations with controlled capacity. Some experiences such as Explorer Canoes, Selfie Spot with Mickey at the Gardens of Imagination and Marvel Universe will remain closed. Additional operational measures may also be adopted to accommodate social distance. Guests are advised to check the resort’s official website and app for details on attraction and entertainment availability and operations.
Tickets for Shanghai Disneyland will go on sale via the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center and the resort’s official travel partners’ channels beginning 7:00, June 29, 2022, with a limited number of tickets available for purchase each day. During the initial reopening stage, the Shanghai Disneyland ticketing calendar will be available on a rolling 30-day basis. Guests are recommended to purchase a dated admission ticket prior to their arrival as onsite ticket booths will continue to remain closed.
Reservation for Shanghai Disneyland Annual Passes will be available starting June 29, 2022 as well. In order to ensure successful admission into the theme park, all Annual Pass holders will be required to make an advanced reservation for their visit date through the resort’s official online channels during the initial reopening phase. The reservation page will open at 13:00 on a daily basis, with a 30-day reservation calendar to be available for Annual Pass holders to check the valid visitation dates for their Passes and make reservations accordingly. Up to three reservations can be held by each Pass holder within the 30-day reservation window. The validity period of an effective Shanghai Disneyland Annual Pass will continue to be extended, until further notice.
Required pandemic measures
Shanghai Disney Resort will continue its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- All locations will operate at controlled capacity during this period;
- All guests, regardless of age, will be required to present a green Shanghai Health QR Code (“Suishenma”) and a negative Nucleic Acid Test (NAT) taken within 72 hours (from sampling time) prior to entering any area of Shanghai Disney Resort. In order to comply with government guidelines for tourism destinations, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- All guests visiting Shanghai Disneyland Hotel are required to present a green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If a guest is unable to complete scanning the “Venue Code”, unable to present a green Shanghai Health QR Code and a negative NAT taken within 72 hours, unable to present a green Travel Itinerary Card or if a guest has traveled to one of the medium or high-risk areas affected by COVID-19 over the past 14 days, they may not be able to check in. In accordance with local government directives, if a guest develops a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches and tension during their stay at one of our resort hotels, they will be asked to seek medical attention at a designated medical clinic;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Ticketing policy
Shanghai Disneyland has made extensions for all valid annual passes, general admission tickets as well as dated tickets, with details as below:
- Dated ticket: Dated tickets (including two-day tickets) during March 21 to June 29, 2022 will be extended six months starting from the park’s reopening day. Guests holding these dated tickets may choose to visit the park on any other day from June 30 to December 30, 2022. Tickets can be redeemed at the park entrance turnstiles with the government ID or Travel Document that was used to purchase the original tickets on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket via the original purchase channel.)
- General Admission ticket: A Shanghai Disneyland General Admission ticket, which was still valid on and after March 21, 2022, will be accepted after park reopening and the validity period will be extended. All Shanghai Disneyland General Admission ticket holders are required to make a reservation for their visit date via the resort’s official online channels (https://shdr.cn/df). Please contact the original ticket purchase channel for more details regarding park entry procedures and extension policy.
- Annual Pass: The validity period of a Shanghai Disneyland Annual Pass, which was still valid on and after March 13, 2022, will be extended and the validity of the general benefits will be extended accordingly. The Annual Pass validity extension plan and detailed policies will be communicated with Pass holders at a later date after reopening. Please follow Weixin/WeChat Annual Pass Mini Program for timely updates and more details.
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended due to the temporarily closure of Shanghai Disneyland. Communications will be made via the resort’s official platforms accordingly in a timely manner.
In accordance with government regulations and guidance, Shanghai Disneyland will resume operations with limited daily capacity and enhanced health and safety protocols. During the initial reopening phase, the majority of Shanghai Disneyland’s exciting attractions, rides, shows and shopping and dining locations will resume operations with controlled capacity. Some experiences such as Explorer Canoes, Selfie Spot with Mickey at the Gardens of Imagination and Marvel Universe will remain closed. Additional operational measures may also be adopted to accommodate social distance. Guests are advised to check the resort’s official website and app for details on attraction and entertainment availability and operations.
Tickets for Shanghai Disneyland will go on sale via the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center and the resort’s official travel partners’ channels beginning 7:00, June 29, 2022, with a limited number of tickets available for purchase each day. During the initial reopening stage, the Shanghai Disneyland ticketing calendar will be available on a rolling 30-day basis. Guests are recommended to purchase a dated admission ticket prior to their arrival as onsite ticket booths will continue to remain closed.
Reservation for Shanghai Disneyland Annual Passes will be available starting June 29, 2022 as well. In order to ensure successful admission into the theme park, all Annual Pass holders will be required to make an advanced reservation for their visit date through the resort’s official online channels during the initial reopening phase. The reservation page will open at 13:00 on a daily basis, with a 30-day reservation calendar to be available for Annual Pass holders to check the valid visitation dates for their Passes and make reservations accordingly. Up to three reservations can be held by each Pass holder within the 30-day reservation window. The validity period of an effective Shanghai Disneyland Annual Pass will continue to be extended, until further notice.
Required pandemic measures
Shanghai Disney Resort will continue its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- All locations will operate at controlled capacity during this period;
- All guests, regardless of age, will be required to present a green Shanghai Health QR Code (“Suishenma”) and a negative Nucleic Acid Test (NAT) taken within 72 hours (from sampling time) prior to entering any area of Shanghai Disney Resort. In order to comply with government guidelines for tourism destinations, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- All guests visiting Shanghai Disneyland Hotel are required to present a green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If a guest is unable to complete scanning the “Venue Code”, unable to present a green Shanghai Health QR Code and a negative NAT taken within 72 hours, unable to present a green Travel Itinerary Card or if a guest has traveled to one of the medium or high-risk areas affected by COVID-19 over the past 14 days, they may not be able to check in. In accordance with local government directives, if a guest develops a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches and tension during their stay at one of our resort hotels, they will be asked to seek medical attention at a designated medical clinic;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Ticketing policy
Shanghai Disneyland has made extensions for all valid annual passes, general admission tickets as well as dated tickets, with details as below:
- Dated ticket: Dated tickets (including two-day tickets) during March 21 to June 29, 2022 will be extended six months starting from the park’s reopening day. Guests holding these dated tickets may choose to visit the park on any other day from June 30 to December 30, 2022. Tickets can be redeemed at the park entrance turnstiles with the government ID or Travel Document that was used to purchase the original tickets on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket via the original purchase channel.)
- General Admission ticket: A Shanghai Disneyland General Admission ticket, which was still valid on and after March 21, 2022, will be accepted after park reopening and the validity period will be extended. All Shanghai Disneyland General Admission ticket holders are required to make a reservation for their visit date via the resort’s official online channels (https://shdr.cn/df). Please contact the original ticket purchase channel for more details regarding park entry procedures and extension policy.
- Annual Pass: The validity period of a Shanghai Disneyland Annual Pass, which was still valid on and after March 13, 2022, will be extended and the validity of the general benefits will be extended accordingly. The Annual Pass validity extension plan and detailed policies will be communicated with Pass holders at a later date after reopening. Please follow Weixin/WeChat Annual Pass Mini Program for timely updates and more details.
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended due to the temporarily closure of Shanghai Disneyland. Communications will be made via the resort’s official platforms accordingly in a timely manner.
Shanghai Disneyland to reopen on June 30;
Theme park ticket sales and annual pass reservations resume on June 29 - June 28, 2022
Theme park ticket sales and annual pass reservations resume on June 29 - June 28, 2022
Shanghai Disneyland will reopen on June 30, 2022. Tickets for Shanghai Disneyland are available for purchase beginning June 29. During the initial park reopening phase the resort management will implement enhanced health and safety measures and undertake a careful ramp up of operations. Disneytown, Wishing Star Park and Shanghai Disneyland Hotel have resumed operations.
In accordance with government regulations and guidance, Shanghai Disneyland will resume operations with limited daily capacity and enhanced health and safety protocols. During the initial reopening phase, the majority of Shanghai Disneyland’s exciting attractions, rides, shows and shopping and dining locations will resume operations with controlled capacity. Some experiences such as Explorer Canoes, Selfie Spot with Mickey at the Gardens of Imagination and Marvel Universe will remain closed. Additional operational measures may also be adopted to accommodate social distance. Guests are advised to check the resort’s official website and app for details on attraction and entertainment availability and operations.
Tickets for Shanghai Disneyland will go on sale via the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center and the resort’s official travel partners’ channels beginning 7:00, June 29, 2022, with a limited number of tickets available for purchase each day. During the initial reopening stage, the Shanghai Disneyland ticketing calendar will be available on a rolling 30-day basis. Guests are recommended to purchase a dated admission ticket prior to their arrival as onsite ticket booths will continue to remain closed.
Reservation for Shanghai Disneyland Annual Passes will be available starting June 29, 2022 as well. In order to ensure successful admission into the theme park, all Annual Pass holders will be required to make an advanced reservation for their visit date through the resort’s official online channels during the initial reopening phase. The reservation page will open at 13:00 on a daily basis, with a 30-day reservation calendar to be available for Annual Pass holders to check the valid visitation dates for their Passes and make reservations accordingly. Up to three reservations can be held by each Pass holder within the 30-day reservation window. The validity period of an effective Shanghai Disneyland Annual Pass will continue to be extended, until further notice.
Required pandemic measures
Shanghai Disney Resort will continue its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- All locations will operate at controlled capacity during this period;
- All guests, regardless of age, will be required to present a green Shanghai Health QR Code (“Suishenma”) and a negative Nucleic Acid Test (NAT) taken within 72 hours (from sampling time) prior to entering any area of Shanghai Disney Resort. In order to comply with government guidelines for tourism destinations, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- All guests visiting Shanghai Disneyland Hotel are required to present a green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If a guest is unable to complete scanning the “Venue Code”, unable to present a green Shanghai Health QR Code and a negative NAT taken within 72 hours, unable to present a green Travel Itinerary Card or if a guest has traveled to one of the medium or high-risk areas affected by COVID-19 over the past 14 days, they may not be able to check in. In accordance with local government directives, if a guest develops a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches and tension during their stay at one of our resort hotels, they will be asked to seek medical attention at a designated medical clinic;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Ticketing policy
Shanghai Disneyland has made extensions for all valid annual passes, general admission tickets as well as dated tickets, with details as below:
- Dated ticket: Dated tickets (including two-day tickets) during March 21 to June 29, 2022 will be extended six months starting from the park’s reopening day. Guests holding these dated tickets may choose to visit the park on any other day from June 30 to December 30, 2022. Tickets can be redeemed at the park entrance turnstiles with the government ID or Travel Document that was used to purchase the original tickets on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket via the original purchase channel.)
- General Admission ticket: A Shanghai Disneyland General Admission ticket, which was still valid on and after March 21, 2022, will be accepted after park reopening and the validity period will be extended. All Shanghai Disneyland General Admission ticket holders are required to make a reservation for their visit date via the resort’s official online channels (https://shdr.cn/df). Please contact the original ticket purchase channel for more details regarding park entry procedures and extension policy.
- Annual Pass: The validity period of a Shanghai Disneyland Annual Pass, which was still valid on and after March 13, 2022, will be extended and the validity of the general benefits will be extended accordingly. The Annual Pass validity extension plan and detailed policies will be communicated with Pass holders at a later date after reopening. Please follow Weixin/WeChat Annual Pass Mini Program for timely updates and more details.
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended due to the temporarily closure of Shanghai Disneyland. Communications will be made via the resort’s official platforms accordingly in a timely manner.
In accordance with government regulations and guidance, Shanghai Disneyland will resume operations with limited daily capacity and enhanced health and safety protocols. During the initial reopening phase, the majority of Shanghai Disneyland’s exciting attractions, rides, shows and shopping and dining locations will resume operations with controlled capacity. Some experiences such as Explorer Canoes, Selfie Spot with Mickey at the Gardens of Imagination and Marvel Universe will remain closed. Additional operational measures may also be adopted to accommodate social distance. Guests are advised to check the resort’s official website and app for details on attraction and entertainment availability and operations.
Tickets for Shanghai Disneyland will go on sale via the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center and the resort’s official travel partners’ channels beginning 7:00, June 29, 2022, with a limited number of tickets available for purchase each day. During the initial reopening stage, the Shanghai Disneyland ticketing calendar will be available on a rolling 30-day basis. Guests are recommended to purchase a dated admission ticket prior to their arrival as onsite ticket booths will continue to remain closed.
Reservation for Shanghai Disneyland Annual Passes will be available starting June 29, 2022 as well. In order to ensure successful admission into the theme park, all Annual Pass holders will be required to make an advanced reservation for their visit date through the resort’s official online channels during the initial reopening phase. The reservation page will open at 13:00 on a daily basis, with a 30-day reservation calendar to be available for Annual Pass holders to check the valid visitation dates for their Passes and make reservations accordingly. Up to three reservations can be held by each Pass holder within the 30-day reservation window. The validity period of an effective Shanghai Disneyland Annual Pass will continue to be extended, until further notice.
Required pandemic measures
Shanghai Disney Resort will continue its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- All locations will operate at controlled capacity during this period;
- All guests, regardless of age, will be required to present a green Shanghai Health QR Code (“Suishenma”) and a negative Nucleic Acid Test (NAT) taken within 72 hours (from sampling time) prior to entering any area of Shanghai Disney Resort. In order to comply with government guidelines for tourism destinations, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- All guests visiting Shanghai Disneyland Hotel are required to present a green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If a guest is unable to complete scanning the “Venue Code”, unable to present a green Shanghai Health QR Code and a negative NAT taken within 72 hours, unable to present a green Travel Itinerary Card or if a guest has traveled to one of the medium or high-risk areas affected by COVID-19 over the past 14 days, they may not be able to check in. In accordance with local government directives, if a guest develops a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches and tension during their stay at one of our resort hotels, they will be asked to seek medical attention at a designated medical clinic;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Ticketing policy
Shanghai Disneyland has made extensions for all valid annual passes, general admission tickets as well as dated tickets, with details as below:
- Dated ticket: Dated tickets (including two-day tickets) during March 21 to June 29, 2022 will be extended six months starting from the park’s reopening day. Guests holding these dated tickets may choose to visit the park on any other day from June 30 to December 30, 2022. Tickets can be redeemed at the park entrance turnstiles with the government ID or Travel Document that was used to purchase the original tickets on the day of your next visit*. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket via the original purchase channel.)
- General Admission ticket: A Shanghai Disneyland General Admission ticket, which was still valid on and after March 21, 2022, will be accepted after park reopening and the validity period will be extended. All Shanghai Disneyland General Admission ticket holders are required to make a reservation for their visit date via the resort’s official online channels (https://shdr.cn/df). Please contact the original ticket purchase channel for more details regarding park entry procedures and extension policy.
- Annual Pass: The validity period of a Shanghai Disneyland Annual Pass, which was still valid on and after March 13, 2022, will be extended and the validity of the general benefits will be extended accordingly. The Annual Pass validity extension plan and detailed policies will be communicated with Pass holders at a later date after reopening. Please follow Weixin/WeChat Annual Pass Mini Program for timely updates and more details.
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including those holding a dated ticket which was extended due to the temporarily closure of Shanghai Disneyland. Communications will be made via the resort’s official platforms accordingly in a timely manner.
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.
Public Notice
- June 28, 2022
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.
Disney Concierge Services
Shanghai Disneyland
Shanghai Disney Resort
Age Interest
Kids, Tweens, Teens, Adults
Be the Star of Your Disney Story.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.
The price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to book in advance.
Special Reminders:
The adjustment to product offerings at this stage is a temporary adjustment based on the need of epidemic prevention and control. With changes to government guidance or company policy during the epidemic prevention and control period, the product offerings may be further adjusted or restored to match pre-epidemic situation offerings. The specific product offerings are subject to change based the official information released on the day of the experience. For more information, please visit the official website here https://www.shanghaidisneyresort.com/en/tours/.
Classic Package Benefits Include
(Subject to operational needs on that day)
- Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
- Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
- Reserved Viewing Areas: Watch Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations, the show may be modified subject to operational adjustment from time to time).
- Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
- Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Deluxe Package Benefits Include
(Subject to operational needs on that day)
- Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
- Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure, The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery. (Deluxe package exclusive Disney Premier Access: The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery.)
- Reserved Viewing Areas: Watch Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations, the show may be modified subject to operational adjustment from time to time).
- Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
- Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
How to Redeem Your Exclusive Experience
- Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
- Present your host with a valid government-issued ID (For Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong China and Macao China guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. For Taiwan China Guests, please bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. For other guests, please bring a valid foreign passport).
- All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.
- Park tickets are not included as part of Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
- Guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
- Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
- To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
- At least one guest per group must be 16 years or older.
- Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
- Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
- Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
- Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
- The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
- Please queue up and enter the Disney Premier Access Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
- In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park. - In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
- These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.
Contact Us
- To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
- Guests under the age of 18 must have a parent or guardian’s permission to call.
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