Shanghai Disney Resort Important Notice
Due to the current pandemic situation, Shanghai Disney Resort, including Shanghai Disneyland, Disneytown and Wishing Star Park has been temporarily closed from Monday, March 21, 2022. The two resort hotels are also closed to the public.
There is currently no confirmed date for re-opening of our operations. We will continue to monitor the pandemic situation and in consultation with local authorities update our guests as soon as we have more information.
All ticket sales and hotel reservations have been suspended until the resort reopening date is announced. We apologize for the inconvenience and will provide refunds or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation! We look forward to seeing you soon!
Ticket Refund and Exchanges
For Park Tickets from March 21, 2022 till the Park Reopening Day
Guests with dated tickets (including two-day tickets) within the park closure period (i.e., from March 21, 2022 till the park reopens) may choose to visit the park on any day within the six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*. All guests will still need to register their visitation prior to entering the park. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket following the instruction below.)
If you cannot visit the park within the six months after our reopening, you can obtain a refund. For guests who have purchased their tickets (including two-day tickets) through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice. We appreciate your patience while we process your refund request. Once you apply for a refund, your ticket will not be eligible for extension.
The terms and conditions above only apply to dated tickets. Guests holding a Shanghai Disneyland general admission tickets may contact your original purchase channel for any inquiries.
For Other Resort Products and Services
For guests who have purchased a Disney Concierge Service, Early Park Entry Pass, Disney PhotopPass related product or other dated products and services for Shanghai Disneyland during the park’s closure period through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
For guests who have booked resort hotels for the night during the closure period, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass Holders
In appreciation of the understanding and support of our Annual Passholders since we carried out the enhanced pandemic control and prevention measures on March 12, the validity period of a Shanghai Disneyland Annual Pass which is still valid on and after March 13, 2022, has been extended for 10 days. The validity of Annual Pass Benefits has been extended accordingly. The validity of renewed Annual Passes that have not been activated on March 13, 2022, will also be extended. The updated Annual Pass expiry date is available to view on the Shanghai Disney Resort Official App and WeChat Annual Pass Mini Program.
With the temporarily closure of Shanghai Disneyland beginning March 21, 2022, we may further adjust the Annual Pass validity extension plan as needed and will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Friendly Reminder - May 27, 2022
Shanghai Disney Resort Important Notice
Due to the current pandemic situation, Shanghai Disney Resort, including Shanghai Disneyland, Disneytown and Wishing Star Park has been temporarily closed from Monday, March 21, 2022. The two resort hotels are also closed to the public.
There is currently no confirmed date for re-opening of our operations. We will continue to monitor the pandemic situation and in consultation with local authorities update our guests as soon as we have more information.
All ticket sales and hotel reservations have been suspended until the resort reopening date is announced. We apologize for the inconvenience and will provide refunds or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation! We look forward to seeing you soon!
Ticket Refund and Exchanges
For Park Tickets from March 21, 2022 till the Park Reopening Day
Guests with dated tickets (including two-day tickets) within the park closure period (i.e., from March 21, 2022 till the park reopens) may choose to visit the park on any day within the six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*. All guests will still need to register their visitation prior to entering the park. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket following the instruction below.)
If you cannot visit the park within the six months after our reopening, you can obtain a refund. For guests who have purchased their tickets (including two-day tickets) through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice. We appreciate your patience while we process your refund request. Once you apply for a refund, your ticket will not be eligible for extension.
The terms and conditions above only apply to dated tickets. Guests holding a Shanghai Disneyland general admission tickets may contact your original purchase channel for any inquiries.
For Other Resort Products and Services
For guests who have purchased a Disney Concierge Service, Early Park Entry Pass, Disney PhotopPass related product or other dated products and services for Shanghai Disneyland during the park’s closure period through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
For guests who have booked resort hotels for the night during the closure period, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass Holders
In appreciation of the understanding and support of our Annual Passholders since we carried out the enhanced pandemic control and prevention measures on March 12, the validity period of a Shanghai Disneyland Annual Pass which is still valid on and after March 13, 2022, has been extended for 10 days. The validity of Annual Pass Benefits has been extended accordingly. The validity of renewed Annual Passes that have not been activated on March 13, 2022, will also be extended. The updated Annual Pass expiry date is available to view on the Shanghai Disney Resort Official App and WeChat Annual Pass Mini Program.
With the temporarily closure of Shanghai Disneyland beginning March 21, 2022, we may further adjust the Annual Pass validity extension plan as needed and will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Alice in Wonderland Maze

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Shanghai Disneyland

Fantasyland

Guests Can Be

Any Height

Age Interest

All Ages

Accessibility and Other Information - Opens Dialog

Accessibility

  • May Remain in Wheelchair

Interests

Outdoor

Guest Policies

  • Choose your own winding path through wonderland to the mad hatter‘s tea party.
  • Supervise children at all times. Children under age 7 years must be accompanied by a person age 16 years or older.

Wind your way through the maze of Alice’s Wonderland world to attend this delightfully mad tea party.

Hatters and Rabbits and Cats… Oh My!

Join the Mad Hatter, Cheshire Cat and a fantastical cast of characters as you disappear down the rabbit hole. Inspired by Tim Burton’s Alice in Wonderland, this enchanted adventure surrounds you with huge blooms, giant hedges and hidden delights around every corner.

Enter the maze through one of three doors, each providing a different route into the dream-like landscape where Alice and her pals await.

Wonderland Garden
Meander down these peculiar little paths to discover a land full of wonder, mystery and danger—the beastly Bandersnatch, glowering flowers and whimsical armored creatures steer you toward a secretive underground cave. You needn’t be mad as a hatter to continue!

Cheshire Cat
His silly grin may be a comfort to Alice, but look sharp as Cheshire Cat floats before your eyes, then disappears in clouds of smoke—all while offering amusing advice! His Jabberwocky-style gibberish is meant to keep you in stitches… but if you’re still curious, bid him farewell and follow along.

Red Queen’s Garden
“Off with your head!” Heart-shaped arches, mighty knights and ruby rose bushes indicate you’ve arrived in the Red Queen’s courtyard. Climb the tower for a sneak peek of the ultimate tea party or stop by the Queen’s throne for a royal photo op. Love her big bulbous head? Funhouse mirrors flanking the door will do wonders for your image.

Hedge Maze
Though all ways here are the Queen’s ways, use the head you still have to select a path through the elaborate labyrinth of spiraling high and low hedges. To the left or the right? Each mapped route leads you into the maze, but it’s clearly a matter of choice on how quickly you arrive at the Mad Hatter’s merrymaking.

Tea Party
It’s always teatime here! Emerge from the maze and celebrate with a bunch who are truly bonkers—and all the best people are. Whistling teapots, spinning cakes and wacky stacked cups set the scene, with interactive elements that encourage Guests to play along.

Be sure to take a seat at a recreation of the table from the popular film and remember the tea-tastic festivities by posing for pics under “chapeaux” created by the Mad Hatter himself!

Classic Tale, New Twist

From Walt’s early films to Tim Burton’s brand of fantasy, Alice’s travels hold a special place in Disney history. The imaginations of Lewis Carroll and Walt Disney have been intertwined for nearly a century—dating back to Walt’s childhood, when he first read the author’s Alice books.

Alice’s Wonderland, a short film produced by fledgling filmmaker Walt in 1923, combined live-action with animation and was based on the stories he loved as a kid. The short introduced Carroll’s topsy-turvy universe, which Walt revived years later in the 1951 full-length animated feature, Alice in Wonderland.

The film has captivated audiences ever since and inspired the classic Fantasyland attraction, Alice in Wonderland, which debuted in 1958 at Disneyland Park. Due to the popularity of the original romp, Alice’s Curious Labyrinth premiered at Disneyland Paris in 1992, giving Guests a whirlwind tour of Wonderland—from Tulgey Woods to the Queen of Hearts’ castle.

The attraction at Shanghai Disneyland takes its cue from director Tim Burton’s 2010 feature film, Alice in Wonderland. Johnny Depp starred in the big-screen odyssey back to “Underland,” which sparked the park’s brand-new glimpse into the eccentric environment that remains a favorite with fans to this day.

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