As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Temporary Closure of Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park
- February 23, 2020
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
View Detailed Procedure & Guidelines
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Make Your Visit More Magical
Download the Shanghai Disney Resort official App and optimize your visit!
- Download the official Shanghai Disney Resort App
Get theme park tickets, Disney Fastpass and Disney Premier Access selections, find your way around the park and see estimated wait times for attractions and entertainment.
Learn more about the Official App
Don’t miss out on the magic!- Buy your park tickets right in the App with Alipay, WeChat Wallet, or an international bank card.
- Make Disney Fastpass or Disney Premier Access selections on your mobile device to optimize your time in the park.
- Find what you’re looking for with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you.
- Check attraction information and daily schedules for parades, shows and entertainment.
- Discover more information about events and occasions happening around the Resort.
- For more information, follow the Shanghai Disney Resort official WeChat account
Get exciting updates, exclusive deals and insider tips!
Learn more about the official WeChat account
Follow the account for park news and special benefits.- WeChat exclusive coupons for food, beverages and entertainment.
- Insider tips and tricks to optimize your visit.
- Latest Shanghai Disney Resort events, merchandise and menu updates.
Note: Disney Premier Access is non-transferrable and subject to the availability and operating schedule of the attraction.
Some App features require profile information for registration and purchases, location data as well as a Wi-Fi or mobile carrier data connection.
This App is available in English and Simplified Chinese.
Available for iPhone® and smartphones for Android™.
Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and App stores not available everywhere. If you’re under 18, get your parents’ permission first. The Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc. Android and Google Play™ are trademarks of Google Inc.
This App provides you with the option to receive notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.
This App uses your camera feature to let you send and upload photos. This App uses your video in call-to-record function and supports facial recognition for user identification purposes.
Some App features require profile information for registration and purchases, location data as well as a Wi-Fi or mobile carrier data connection.
This App is available in English and Simplified Chinese.
Available for iPhone® and smartphones for Android™.
Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and App stores not available everywhere. If you’re under 18, get your parents’ permission first. The Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc. Android and Google Play™ are trademarks of Google Inc.
This App provides you with the option to receive notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.
This App uses your camera feature to let you send and upload photos. This App uses your video in call-to-record function and supports facial recognition for user identification purposes.
