Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Disney Meetings & Events

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Add a bit of sparkle to any upcoming conference or meeting by hosting your event at Shanghai Disney Resort. Our Disney Cast Members will ensure that your presentation goes off without a hitch!

Meetings Package

Host your event in the Cinderella Ballroom for a high-quality experience that’s second to none.

The Disney name is synonymous with the highest quality of service, especially when it comes to your meeting or event. At Disney Meetings & Events, we’ll work with you to host uniquely themed networking experiences that your group will cherish for a lifetime.

Prices, Services & More
From Resort hotel meetings to theme park events, we offer a variety of options. This includes half-day opportunities—available for ¥650 plus 15% service charge per person—as well as full-day opportunities, which are available for ¥750 plus 15% service charge per person.

All Disney Meetings & Events experiences include:

  • Use of a main meeting room during your reserved period
  • Designated break periods with a section of coffee, tea and refreshments—one (1) break for half-day events and 2 for full-day events
  • Luncheons available for your selection featuring sets of Chinese or Western fare, or a semi-buffet-style setting
  • Disney Meetings amenities like distilled water, candy, writing pads and pencils
  • One (1) set of LCD screens
  • Stationery set at your reception desk
  • Dedicated Disney Cast Members to assist all on-site requirements

View our floor plan


Terms & Conditions
Please be aware of the following Disney Meetings & Events terms and conditions:
  • Minimum attendance of at least 20 Guests will be required for captioned meeting packages
  • Minimum attendance of at least 50 Guests will be required for luncheons with a semi-buffet setting
  • All prices will be subject to a 15% surcharge
  • Packages cannot be used in conjunction with other promotional offers
  • Packages cannot be used on Saturday, Sunday or on public holidays
  • Packages and venue options are subject to availability
  • Other terms and conditions may apply

Team Building

Forge strong bonds and build high-performance teams as Guests engage in fun activities and innovative programs.

At Disney Meetings & Events, we believe the key components for a successful organization are collaboration, leadership, critical thinking, problem-solving, and trust. Independently essential, combined they become a dynamic force that will invariably lead to a group's success.

With the unique setting of Shanghai Disney Resort as a backdrop, your attendees will have the chance to engage in healthy, active and one-of-a-kind team-building activities—each one its own effective networking experience.

Birthday Parties

Celebrate a momentous occasion in the life of a loved one with a birthday party at Shanghai Disney Resort! Completely customizable to fit the friend or family member, it’s a perfect opportunity to say “Happy birthday!” in the most memorable way possible.

Contact Disney Meetings & Events

For more on Disney Meetings & Events, contact our professional planners today. Whether you seek specifics on available event spaces or simply need assistance booking a reservation, we’re here to help!

To get in touch with us concerning a special event in the near future, please email us about your meeting or an upcoming birthday party you would like to schedule.

In addition, you can also contact the Disney Reservation Center by calling 400-1800000 or +86-21-3158-0000, or visit our Help Center where you’ll have access to Live Chat availability with a Disney Cast Member!

Please note that Guests under 18 years of age must have parent or guardian permission to call.

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