A little advance planning can help make your visits to Shanghai Disney Resort a lot more magical.
Please note that Guests who are coming from or through high and medium risk areas (as identified by Shanghai Government) should follow government guidelines regarding travel restrictions, mandatory quarantines and relevant testing requirements before visiting Shanghai Disney Resort. Such Guests who have purchased tickets for admission to Shanghai Disneyland, or other dated products and services at the park, or have booked resort hotels may choose to reschedule their visit or get a refund by contacting your original purchase channel. Guests can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Country/Region) for all enquiries. If the wait time of the hotline is long, you are recommended to send an email to email@example.com and leave your contact information, and we will process your email as soon as possible. Thank you for your understanding, and we look forward to seeing you soon!
* These measures will continue to be reviewed as the situation warrants, and may be further adjusted.
Shanghai has a climate with 4 distinct seasons where, depending upon the time of year, it can be very wet and humid or quite chilly. Temperatures range from winter lows of about 10˚C to summer highs above 33˚C.
For a suggested packing list and info on the seasons, check out our Weather & Packing Information for your visit to Shanghai Disney Resort. To check Shanghai’s current and forecasted weather conditions, visit the Shanghai Meteorological Information website.
For a hassle-free entry into the Park, remember to bring the following, and head directly to the Main Entrance:
There’s more than one way to reach your destination at Shanghai Disney Resort. So, consider your options and take the route that makes the most logistical sense for you and your family. Transportation options include:
The Disney Resort hotels are just steps from the enchantment of Shanghai Disneyland, as well as the excitement of Disneytown. To make your Disney experience complete, be sure to check out the following Resort hotel options:
Hotel Check-in tips
How to make your visit more magical? Download the Shanghai Disney Resort App in advance! Buy theme park tickets, see estimated wait times for attractions, view entertainment schedules, browse interactive maps and much more! Or get the Park hours in Park Calendars. And keep up to date on the theme park’s daily schedule of events with a visit to any of the Guest Services locations throughout the Resort.
Find out when and where you might meet some of our most popular Disney Characters. See show times, keep a look-out for Disney Standby Pass and note any changes from the standard attraction availability and show schedule—all at Guest Services..
Dining Options – There’s something to please every palate at Shanghai Disney Resort. Whether that means quick snacks or a fine dining experience, pick a dining option to fit your family’s plans—at the theme park, Resort hotels and Disneytown.
Special Dietary Requests – We strive to accommodate our Guests’ dietary needs at most of our table-service restaurants in the theme park and at the Resort hotels.
Services for Guests with Disabilities – There are various special services available to assist our Guests with physical or cognitive disabilities, throughout Shanghai Disney Resort.
Guest Services – Head to any Guest Services location for theme-park information and assistance on a wide range of needs—including lost and found, baby care and any other concerns that you may have during your visit.
Review basic safety reminders and helpful information for both parents and kids.
Cell Phone Etiquette – To ensure a safe and enjoyable experience for all theme-park Guests, the use of cell phone extension poles (known as selfie sticks) will not be allowed in Shanghai Disneyland.