Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Pre-Arrival Information

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A little advance planning can help make your visits to Shanghai Disney Resort a lot more magical.

- Weather Tips
- Get Your Ticket Ready
- Getting to Shanghai Disney Resort
- Stay Close to The Magic
- Maximizing Your Time
- Culinary
- Choices For Your Best Experience


Weather Tips

Shanghai has a climate with 4 distinct seasons where, depending upon the time of year, it can be very wet and humid or quite chilly. Temperatures range from winter lows of about 10˚C to summer highs above 33˚C.

For a suggested packing list and info on the seasons, check out our Weather & Packing Information for your visit to Shanghai Disney Resort. To check Shanghai’s current and forecasted weather conditions, visit the Shanghai Meteorological Information website.

Get Your Ticket Ready

Get up-to-date information of Shanghai Disneyland Tickets by visiting Shanghai Disney Resort website or downloading Shanghai Disney Resort App.

For a hassle-free entry into the Park, remember to bring the following, and head directly to the Main Entrance:

  • The government credential / travel document used to purchase the tickets
  • Your original ticket confirmation

If the government credential / travel document was used to purchase more than one ticket, please make sure you have all your travel party with you when entering.

Getting to Shanghai Disney Resort

There’s more than one way to reach your destination at Shanghai Disney Resort. So, consider your options and take the route that makes the most logistical sense for you and your family. Transportation options include:

Stay Close to The Magic

The Disney Resort hotels are just steps from the enchantment of Shanghai Disneyland, as well as the excitement of Disneytown. To make your Disney experience complete, be sure to check out the following Resort hotel options:

Hotel Check-in tips

  • Your hotel room will be ready for you after 3pm on the date of your booking.
  • Guests of the hotel can enjoy early access to the recreational amenities at Wishing Star Park.

The hotels of Shanghai Disney Resort offer an array of benefits to make your vacation truly magical. Learn more at Why Stay at a Shanghai Disney Resort Hotel?

Maximizing Your Time

How to make your visit more magical? Download the Shanghai Disney Resort App in advance! Buy theme park tickets, see estimated wait times for attractions, view entertainment schedules, browse interactive maps and much more! Or get the Park hours in Park Calendars. And keep up to date on the theme park’s daily schedule of events with a visit to any of the Guest Services locations throughout the Resort.

Find out when and where you might meet some of our most popular Disney Characters. See show times, keep a look-out for Disney Standby Pass and note any changes from the standard attraction availability and show schedule—all at Guest Services..

Culinary Choices

Dining Options – There’s something to please every palate at Shanghai Disney Resort. Whether that means quick snacks or a fine dining experience, pick a dining option to fit your family’s plans—at the theme park, Resort hotels and Disneytown.

Special Dietary Requests – We strive to accommodate our Guests’ dietary needs at most of our table-service restaurants in the theme park and at the Resort hotels.

For Your Best Experience

Services for Guests with Disabilities – There are various special services available to assist our Guests with physical or cognitive disabilities, throughout Shanghai Disney Resort.

Guest Services – Head to any Guest Services location for theme-park information and assistance on a wide range of needs—including lost and found, baby care and any other concerns that you may have during your visit.

Safety Tips
Review basic safety reminders and helpful information for both parents and kids.

Cell Phone Etiquette – To ensure a safe and enjoyable experience for all theme-park Guests, the use of cell phone extension poles (known as selfie sticks) will not be allowed in Shanghai Disneyland.

Find Pre-Arrival Information