Shanghai Disney Resort Important Notice
Due to the current pandemic situation, Shanghai Disney Resort, including Shanghai Disneyland, Disneytown and Wishing Star Park has been temporarily closed from Monday, March 21, 2022. The two resort hotels are also closed to the public.
There is currently no confirmed date for re-opening of our operations. We will continue to monitor the pandemic situation and in consultation with local authorities update our guests as soon as we have more information.
All ticket sales and hotel reservations have been suspended until the resort reopening date is announced. We apologize for the inconvenience and will provide refunds or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation! We look forward to seeing you soon!
Ticket Refund and Exchanges
For Park Tickets from March 21, 2022 till the Park Reopening Day
Guests with dated tickets (including two-day tickets) within the park closure period (i.e., from March 21, 2022 till the park reopens) may choose to visit the park on any day within the six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*. All guests will still need to register their visitation prior to entering the park. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket following the instruction below.)
If you cannot visit the park within the six months after our reopening, you can obtain a refund. For guests who have purchased their tickets (including two-day tickets) through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice. We appreciate your patience while we process your refund request. Once you apply for a refund, your ticket will not be eligible for extension.
The terms and conditions above only apply to dated tickets. Guests holding a Shanghai Disneyland general admission tickets may contact your original purchase channel for any inquiries.
For Other Resort Products and Services
For guests who have purchased a Disney Concierge Service, Early Park Entry Pass, Disney PhotopPass related product or other dated products and services for Shanghai Disneyland during the park’s closure period through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
For guests who have booked resort hotels for the night during the closure period, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass Holders
In appreciation of the understanding and support of our Annual Passholders since we carried out the enhanced pandemic control and prevention measures on March 12, the validity period of a Shanghai Disneyland Annual Pass which is still valid on and after March 13, 2022, has been extended for 10 days. The validity of Annual Pass Benefits has been extended accordingly. The validity of renewed Annual Passes that have not been activated on March 13, 2022, will also be extended. The updated Annual Pass expiry date is available to view on the Shanghai Disney Resort Official App and WeChat Annual Pass Mini Program.
With the temporarily closure of Shanghai Disneyland beginning March 21, 2022, we may further adjust the Annual Pass validity extension plan as needed and will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Friendly Reminder - May 25, 2022
Shanghai Disney Resort Important Notice
Due to the current pandemic situation, Shanghai Disney Resort, including Shanghai Disneyland, Disneytown and Wishing Star Park has been temporarily closed from Monday, March 21, 2022. The two resort hotels are also closed to the public.
There is currently no confirmed date for re-opening of our operations. We will continue to monitor the pandemic situation and in consultation with local authorities update our guests as soon as we have more information.
All ticket sales and hotel reservations have been suspended until the resort reopening date is announced. We apologize for the inconvenience and will provide refunds or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation! We look forward to seeing you soon!
Ticket Refund and Exchanges
For Park Tickets from March 21, 2022 till the Park Reopening Day
Guests with dated tickets (including two-day tickets) within the park closure period (i.e., from March 21, 2022 till the park reopens) may choose to visit the park on any day within the six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*. All guests will still need to register their visitation prior to entering the park. (Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund your ticket following the instruction below.)
If you cannot visit the park within the six months after our reopening, you can obtain a refund. For guests who have purchased their tickets (including two-day tickets) through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice. We appreciate your patience while we process your refund request. Once you apply for a refund, your ticket will not be eligible for extension.
The terms and conditions above only apply to dated tickets. Guests holding a Shanghai Disneyland general admission tickets may contact your original purchase channel for any inquiries.
For Other Resort Products and Services
For guests who have purchased a Disney Concierge Service, Early Park Entry Pass, Disney PhotopPass related product or other dated products and services for Shanghai Disneyland during the park’s closure period through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
For guests who have booked resort hotels for the night during the closure period, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass Holders
In appreciation of the understanding and support of our Annual Passholders since we carried out the enhanced pandemic control and prevention measures on March 12, the validity period of a Shanghai Disneyland Annual Pass which is still valid on and after March 13, 2022, has been extended for 10 days. The validity of Annual Pass Benefits has been extended accordingly. The validity of renewed Annual Passes that have not been activated on March 13, 2022, will also be extended. The updated Annual Pass expiry date is available to view on the Shanghai Disney Resort Official App and WeChat Annual Pass Mini Program.
With the temporarily closure of Shanghai Disneyland beginning March 21, 2022, we may further adjust the Annual Pass validity extension plan as needed and will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Shanghai Disney Resort Offers Something for Everyone

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Young and Old, Boys and Girls, Families and Friends Will Discover Something Wonderful at Shanghai Disney Resort.


Everyone Will Discover Something Wonderful at Shanghai Disney Resort

At Shanghai Disney Resort, children are not the only ones who will enjoy a magical journey and a memorable visit. Guests of all generations will find themselves immersed in authentic experiences that blend Disney storytelling with innovative attractions, spectacular shows and experiences designed for Chinese families and friends to enjoy together.

Shanghai Disneyland brings happiness to young and old alike—from girls and boys meeting a favorite character to parents capturing the moment with a photo; from teenagers flying a Jet Pack to grandparents strolling through the lush gardens. Ideal for young adults, too, the theme park offers thrilling adventures, new lands and novel places to dream.

Many attractions are designed for guests to enjoy together. Whether it’s a rafting ride at Roaring Mountain, a magical adventure on the Voyage to the Crystal Grotto that goes underneath Enchanted Storybook Castle, or an epic battle with pirates in Treasure Cove, every guest will find limitless possibilities for fun and adventure at Shanghai Disneyland.

Guests will find enchanting places to share quality time with family and friends–in the Gardens of Imagination, the beach of Shipwreck Shore in Treasure Cove, and in restaurants such as Wandering Moon Restaurant. They will enjoy fabulous blends of Asian and Western cuisines in all seven lands of Shanghai Disneyland, in themed restaurants that serve flavorful meals and sweet or savory treats.

Download the Shanghai Disney Resort mobile App before you arrive and make your visit more magical!

Special Appeal for Young Adults

  • TRON Lightcycle Power Run in Tomorrowland: Guests board Lightcycles to experience the thrilling speed and compelling story of this digitized world, inspired by the Disney movie, “TRON: Legacy.” The coaster-style attraction has a twisting, turning track, with a mesmerizing combination of lighting, projection and sound effects.
  • Jet Packs in Tomorrowland: Powered by their own individual Jet Packs, guests fly high over Shanghai Disneyland in futuristic orbs. The exhilarating thrill of rising into the sky, along with the unmatchable view of Tomorrowland creates a breathtaking experience.
  • Roaring Rapids in Adventure Isle: Guests will be enthralled on this white-knuckle adventure, a thrilling raft ride where they are propelled only by gravity and water through the heart of Adventure Isle. Anything can happen as they plunge down a mountain and into a dark cavern where they come face to face with the undiscovered secret of an ancient tribal legend.
  • Pirates of the Caribbean - Battle for the Sunken Treasure in Treasure Cove: For those who have dreamed of a pirate’s life, this is just the attraction for them. A thrilling adventure takes guests on a hunt for hidden treasure, with Jack Sparrow and Davy Jones battling in exciting, realistic scenes. Guests will discover this innovative boat ride in Treasure Cove, the first pirate-themed land in any Disney park, worldwide.
  • Nighttime fun: With fine dining, shows and the memorable “ILLUMINATE! A Nighttime Celebration”, Shanghai Disneyland is an ideal location for date nights and for couples celebrating special occasions.

Special Appeal for Multiple Generations

  • Garden of the Twelve Friends in Gardens of Imagination: The Garden of the Twelve Friends blends Disney’s signature storytelling with traditional Chinese elements and pays homage to the central role of the Chinese zodiacs in daily life in China. The garden provides fantastic photo opportunities and the chance for guests to find their Chinese zodiac symbols, re-imagined as Disney and DisneyŸPixar characters.
  • Entertainment in Fantasyland: Guests enjoy hugging Winnie the Pooh, posing for photos with Disney princesses, and watching out for the villainous Captain Hook, or they may interact with musicians and performers throughout the land. For instance, the tale of “Beauty and the Beast” is presented with puppetry, song and humor at Bai Ling Storytime, and guests of all ages are invited to join Fantasy Festival, a dance to celebrate the day with Disney characters.
  • Shipwreck Shore in Treasure Cove: This attraction in the pirate-themed land will be a favorite for families, offering children an interactive space in a water play area. For fun water fights, guests board the shipwreck of a French galleon, featuring sound effects and animated elements. Families may also enjoy an afternoon of relaxation on a nearby beach.
  • Wandering Moon Restaurant in Gardens of Imagination: To honor the creative spirit of China’s wandering poets, and the beautiful landscapes that inspired them, this restaurant features a design with five kinds of natural scenery in China: the mountain, the ocean, the desert, the forest and the river. Dining here, guests will enjoy Chinese dishes as well as a wonderful view of the Enchanted Storybook Castle.

Special Appeal for Fans of Live Entertainment

  • Walt Disney Grand Theatre at Disneytown: The Walt Disney Grand Theatre brings world-class entertainment to China.
  • “Eye of the Storm: Captain Jack’s Stunt Spectacular” at Treasure Cove: Guests will be in for a whirlwind experience as they gather to see “Eye of the Storm: Captain Jack’s Stunt Spectacular,” starring Captain Jack Sparrow at El Teatro Fandango Theatre. The show features stunts, swordfights, spectacular scenery and stunning visual effects, with comical surprises.
  • “Mickey’s Storybook Express” at Gardens of Imagination: A Disney parade is an ideal experience for friends and families to gather together, and “Mickey’s Storybook Express” is extra special as it travels the longest parade route in a Disney park. With Mickey Mouse out front in a locomotive, the parade features familiar friends and enchanting music from Disney movies. Performing each day at Shanghai Disneyland, the parade creates memorable experiences for guests of all ages, with fun, excitement, fantasy and surprises.

Special Appeal for Fans of Shopping

  • World of Disney Store in Disneytown: Guests who like to shop will find plenty to explore at the 3,600-square-meter World of Disney Store. The shelves are filled with an extensive array of unique Disney apparel, toys, stationery, collectibles and gifts, including exclusive items created especially for Chinese guests.
  • Broadway Boulevard in Disneytown: Guests looking for an upscale shopping experience will enjoy the array of elegant shops along Broadway Boulevard. The opulent shopping street evokes the aura of elite, international shopping boulevards.
  • Avenue M Arcade in Mickey Avenue: Shopping at Avenue M Arcade is a memorable experience. The largest shop in the theme park, Avenue M Arcade offers a wide selection of fashion items, accessories, gifts, home décor and jewelry. Guests will happily share the shopping experience with friends or family members by dressing up as “twins” in Disney-style merchandise that comes in pairs.

Special Appeal for Foodies

  • Royal Banquet Hall in Fantasyland: Guests can make reservations for a magical meal at the Royal Banquet Hall. This regal dining hall offers fairytale dining in a storybook setting, with enchanting details such as soaring archways and leaded-glass windows. Food and beverages are served with royal hospitality, as Disney characters mingle tableside with guests. Here, every meal ends “happily ever after.”
  • Barbossa’s Bounty in Treasure Cove: A grand restaurant at Shanghai Disneyland, Barbossa’s Bounty celebrates the free-wheeling pirate life. The restaurant menu features signature dishes with grilled poultry, fish and meats, such as barbecued pork ribs with Pepsi ginger. Even the creatively designed service ware has a pirates theme.
  • Pinocchio Village Kitchen in Fantasyland: Pinocchio Village Kitchen features the classic and charming style of a storybook village, with a dining experience that appeals to all generations. Guests will enjoy views of Enchanted Storybook Castle while enjoying dishes such as rice bowls, pizza and pasta.
  • Tribal Table in Adventure Isle: Guests at Tribal Table will be immersed in a sensory dining experience, with sights, sounds and smells that will whet any appetite. Fiery woks and rotisserie cooking add to the lively atmosphere. The cuisine features barbecue and Kong Bo Chicken, cooked in Chinese style. As this is the land of the native Arbori people, food is served on leaf plates and in bowls decorated with Arbori-style patterns.