In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland will be temporarily closed starting Tuesday, November 29, 2022. We will notify guests as soon as we have a confirmed date to resume operations.
Disneytown, Wishing Star Park and the two resort hotels will continue to operate normally.
We apologize for the inconvenience and will provide refund or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation!

Shanghai Disney Resort
November 29, 2022

Ticket Refund and Exchanges
For Park Tickets
Guests with tickets to visit Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed may choose to visit the park on any other day within the next six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*(Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund entire order via the original purchase channel.)
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund or follow the instructions at the end of this notice.
For Other Resort Dated Products and Services
For guests who have purchased a Disney Premier Access, Disney Concierge Service, meal coupons or other dated products and services for Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal at this stage, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of November 29 and/or onwards, 2022, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass holders
The validity period of a Shanghai Disneyland Annual Pass which is still valid on and after November 29, 2022 will be extended and we will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the waiting time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
2. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
3. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort. fe
Shanghai Disney Resort Important Notice - December 02, 2022
In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland will be temporarily closed starting Tuesday, November 29, 2022. We will notify guests as soon as we have a confirmed date to resume operations.
Disneytown, Wishing Star Park and the two resort hotels will continue to operate normally.
We apologize for the inconvenience and will provide refund or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation!

Shanghai Disney Resort
November 29, 2022

Ticket Refund and Exchanges
For Park Tickets
Guests with tickets to visit Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed may choose to visit the park on any other day within the next six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*(Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund entire order via the original purchase channel.)
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund or follow the instructions at the end of this notice.
For Other Resort Dated Products and Services
For guests who have purchased a Disney Premier Access, Disney Concierge Service, meal coupons or other dated products and services for Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal at this stage, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of November 29 and/or onwards, 2022, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass holders
The validity period of a Shanghai Disneyland Annual Pass which is still valid on and after November 29, 2022 will be extended and we will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the waiting time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
2. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
3. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort. fe

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Notice - December 02, 2022

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disney Resort Offers Something for Everyone

finder.details.social.network.qrError

Young and Old, Boys and Girls, Families and Friends Will Discover Something Wonderful at Shanghai Disney Resort.


Everyone Will Discover Something Wonderful at Shanghai Disney Resort

At Shanghai Disney Resort, children are not the only ones who will enjoy a magical journey and a memorable visit. Guests of all generations will find themselves immersed in authentic experiences that blend Disney storytelling with innovative attractions, spectacular shows and experiences designed for Chinese families and friends to enjoy together.

Shanghai Disneyland brings happiness to young and old alike—from girls and boys meeting a favorite character to parents capturing the moment with a photo; from teenagers flying a Jet Pack to grandparents strolling through the lush gardens. Ideal for young adults, too, the theme park offers thrilling adventures, new lands and novel places to dream.

Many attractions are designed for guests to enjoy together. Whether it’s a rafting ride at Roaring Mountain, a magical adventure on the Voyage to the Crystal Grotto that goes underneath Enchanted Storybook Castle, or an epic battle with pirates in Treasure Cove, every guest will find limitless possibilities for fun and adventure at Shanghai Disneyland.

Guests will find enchanting places to share quality time with family and friends–in the Gardens of Imagination, the beach of Shipwreck Shore in Treasure Cove, and in restaurants such as Wandering Moon Restaurant. They will enjoy fabulous blends of Asian and Western cuisines in all seven lands of Shanghai Disneyland, in themed restaurants that serve flavorful meals and sweet or savory treats.

Download the Shanghai Disney Resort mobile App before you arrive and make your visit more magical!

Special Appeal for Young Adults

  • TRON Lightcycle Power Run in Tomorrowland: Guests board Lightcycles to experience the thrilling speed and compelling story of this digitized world, inspired by the Disney movie, “TRON: Legacy.” The coaster-style attraction has a twisting, turning track, with a mesmerizing combination of lighting, projection and sound effects.
  • Jet Packs in Tomorrowland: Powered by their own individual Jet Packs, guests fly high over Shanghai Disneyland in futuristic orbs. The exhilarating thrill of rising into the sky, along with the unmatchable view of Tomorrowland creates a breathtaking experience.
  • Roaring Rapids in Adventure Isle: Guests will be enthralled on this white-knuckle adventure, a thrilling raft ride where they are propelled only by gravity and water through the heart of Adventure Isle. Anything can happen as they plunge down a mountain and into a dark cavern where they come face to face with the undiscovered secret of an ancient tribal legend.
  • Pirates of the Caribbean - Battle for the Sunken Treasure in Treasure Cove: For those who have dreamed of a pirate’s life, this is just the attraction for them. A thrilling adventure takes guests on a hunt for hidden treasure, with Jack Sparrow and Davy Jones battling in exciting, realistic scenes. Guests will discover this innovative boat ride in Treasure Cove, the first pirate-themed land in any Disney park, worldwide.
  • Nighttime fun: With fine dining, shows and the memorable “ILLUMINATE! A Nighttime Celebration”, Shanghai Disneyland is an ideal location for date nights and for couples celebrating special occasions.

Special Appeal for Multiple Generations

  • Garden of the Twelve Friends in Gardens of Imagination: The Garden of the Twelve Friends blends Disney’s signature storytelling with traditional Chinese elements and pays homage to the central role of the Chinese zodiacs in daily life in China. The garden provides fantastic photo opportunities and the chance for guests to find their Chinese zodiac symbols, re-imagined as Disney and DisneyŸPixar characters.
  • Entertainment in Fantasyland: Guests enjoy hugging Winnie the Pooh, posing for photos with Disney princesses, and watching out for the villainous Captain Hook, or they may interact with musicians and performers throughout the land. For instance, the tale of “Beauty and the Beast” is presented with puppetry, song and humor at Bai Ling Storytime, and guests of all ages are invited to join Fantasy Festival, a dance to celebrate the day with Disney characters.
  • Shipwreck Shore in Treasure Cove: This attraction in the pirate-themed land will be a favorite for families, offering children an interactive space in a water play area. For fun water fights, guests board the shipwreck of a French galleon, featuring sound effects and animated elements. Families may also enjoy an afternoon of relaxation on a nearby beach.
  • Wandering Moon Restaurant in Gardens of Imagination: To honor the creative spirit of China’s wandering poets, and the beautiful landscapes that inspired them, this restaurant features a design with five kinds of natural scenery in China: the mountain, the ocean, the desert, the forest and the river. Dining here, guests will enjoy Chinese dishes as well as a wonderful view of the Enchanted Storybook Castle.

Special Appeal for Fans of Live Entertainment

  • Walt Disney Grand Theatre at Disneytown: The Walt Disney Grand Theatre brings world-class entertainment to China.
  • “Eye of the Storm: Captain Jack’s Stunt Spectacular” at Treasure Cove: Guests will be in for a whirlwind experience as they gather to see “Eye of the Storm: Captain Jack’s Stunt Spectacular,” starring Captain Jack Sparrow at El Teatro Fandango Theatre. The show features stunts, swordfights, spectacular scenery and stunning visual effects, with comical surprises.
  • “Mickey’s Storybook Express” at Gardens of Imagination: A Disney parade is an ideal experience for friends and families to gather together, and “Mickey’s Storybook Express” is extra special as it travels the longest parade route in a Disney park. With Mickey Mouse out front in a locomotive, the parade features familiar friends and enchanting music from Disney movies. Performing each day at Shanghai Disneyland, the parade creates memorable experiences for guests of all ages, with fun, excitement, fantasy and surprises.

Special Appeal for Fans of Shopping

  • World of Disney Store in Disneytown: Guests who like to shop will find plenty to explore at the 3,600-square-meter World of Disney Store. The shelves are filled with an extensive array of unique Disney apparel, toys, stationery, collectibles and gifts, including exclusive items created especially for Chinese guests.
  • Broadway Boulevard in Disneytown: Guests looking for an upscale shopping experience will enjoy the array of elegant shops along Broadway Boulevard. The opulent shopping street evokes the aura of elite, international shopping boulevards.
  • Avenue M Arcade in Mickey Avenue: Shopping at Avenue M Arcade is a memorable experience. The largest shop in the theme park, Avenue M Arcade offers a wide selection of fashion items, accessories, gifts, home décor and jewelry. Guests will happily share the shopping experience with friends or family members by dressing up as “twins” in Disney-style merchandise that comes in pairs.

Special Appeal for Foodies

  • Royal Banquet Hall in Fantasyland: Guests can make reservations for a magical meal at the Royal Banquet Hall. This regal dining hall offers fairytale dining in a storybook setting, with enchanting details such as soaring archways and leaded-glass windows. Food and beverages are served with royal hospitality, as Disney characters mingle tableside with guests. Here, every meal ends “happily ever after.”
  • Barbossa’s Bounty in Treasure Cove: A grand restaurant at Shanghai Disneyland, Barbossa’s Bounty celebrates the free-wheeling pirate life. The restaurant menu features signature dishes with grilled poultry, fish and meats, such as barbecued pork ribs with Pepsi ginger. Even the creatively designed service ware has a pirates theme.
  • Pinocchio Village Kitchen in Fantasyland: Pinocchio Village Kitchen features the classic and charming style of a storybook village, with a dining experience that appeals to all generations. Guests will enjoy views of Enchanted Storybook Castle while enjoying dishes such as rice bowls, pizza and pasta.
  • Tribal Table in Adventure Isle: Guests at Tribal Table will be immersed in a sensory dining experience, with sights, sounds and smells that will whet any appetite. Fiery woks and rotisserie cooking add to the lively atmosphere. The cuisine features barbecue and Kong Bo Chicken, cooked in Chinese style. As this is the land of the native Arbori people, food is served on leaf plates and in bowls decorated with Arbori-style patterns.