Shanghai Disney Resort to Launch Real Name Ticketing Policy Prior to Yearend See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Disney Car and Coach Parking Lot in Shanghai Disney Resort implements pay-before-exit and adjusts the operation of motor vehicle charging services from August 8th, 2024 (trial operation)

Disney Car and Coach Parking Lot in Shanghai Disney Resort implements pay-before-exit (trial operation) from August 8th, 2024. The details are as follows:

【Private Car】


* If special circumstances require that a vehicle owner leaves his/her vehicle in this Car and Coach Park after 24:00, please notify a cast member in advance. Recharging via the above charging methods after 24:00.

【Coach】


* If special circumstances require that a vehicle owner leaves his/her vehicle in this Car and Coach Park after 24:00, please notify a cast member in advance. Recharging via the above charging methods after 24:00.

【Exceptions to Parking Fee】

Private car: Free parking for 15 minutes for drop-off and pick-up after entry.
Coach: Free parking for 60 minutes for drop-off and pick-up after entry.
Once you have passed the grace period after entry and completed the payment, please leave the parking lot within 15 minutes. Once 15 minutes have passed, you will be recharged via the charging methods. (These exceptions may be adjusted based on the current parking situation.)

【Operating Hours】

05:30 - 24:00
(Adjustments may be made based on actual operation.)
***The parking lot will close at 24:00 every day. Please leave the parking lot with your car/coach before 24:00. ***

Meanwhile, Disney Car and Coach Parking Lot in Shanghai Disney Resort provides trial charging services for cars and coach, as follows:

【Charging Station Locations】

The designated area for vehicle charging will be relocated from the south side of the parking lot to the north side in the 'Chip' area. Visitors can follow the on-site signage to proceed to the area and embark on your car's charging journey.
The current phase of the 'Chip' area's vehicle charging service is only available for small vehicles (up to 7 passengers).
Please follow the charging process and make appropriate arrangements for your charging needs.

【EV Charging Service Charging Rate】


(The electricity fee is in accordance to the public announced pricing from State Grid)


【Operating Time】

05:30 – 24:00
(Adjustments may be made based on actual operation.)
***The parking lot will close at 24:00 every day. Please leave the parking lot with your car/coach before 24:00.***