Taxi pick-up and drop-off services are required to use the West Public Transportation Hub

Please note that according to the relevant provisions of Shanghai Transportation Management No. 87 [2016], taxi drivers, in addition to the designated pick-up and drop-off areas within hotels and other premises in the Shanghai International Tourism Resort, are also allowed to pick up and drop off passengers at the “West Public Transportation Hub”. Taxis are not allowed to provide drop-off and pick-up service in Disney Car and Coach Park.

Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Document Note

For guests who have successfully purchased a park ticket or an Annual Pass, on their visit day, each guest must bring and present the original physical copy of the Valid Government ID used at the time of ticket or Annual Pass purchase.

  • Mainland China guests are required to bring and present your PRC Resident ID Card;
  • Hong Kong China and Macao China guests are required to bring and present a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents;
  • Taiwan China guests are required to bring and present a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents;
  • Other guests are required to bring and present a valid foreign passport or PRC Foreign Permanent Resident ID Card.

For Mainland China guests under the age of 16 who have not yet obtained a PRC Resident ID Card, please bring and present the guest’s original physical copy of Household Register (Hu Kou Bu) used at the time of ticket purchase for entering the park. Before park entry, please visit the resort’s official online channel (shdr.cn/U16) input the guest’s PRC Resident ID Card number on the Household Register (Hu Kou Bu). Once submitted, you will receive an electronic ID code*.

*This electronic ID code is not proof of a valid park admission, both the original physical copy of Household Register (Hu Kou Bu) used at the time of ticket purchase and the electronic ID code are required for entering the park at a turnstile.

 

For children under the age of 3 years old on the day of their visit who will receive free park admission, their guardians must also bring and present the child’s original physical copy of the Valid Government ID, such as the original physical copy of PRC Resident ID Card or the original physical copy of Household Register (Hu Kou Bu).