In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland will be temporarily closed starting Tuesday, November 29, 2022. We will notify guests as soon as we have a confirmed date to resume operations.
Disneytown, Wishing Star Park and the two resort hotels will continue to operate normally.
We apologize for the inconvenience and will provide refund or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation!

Shanghai Disney Resort
November 29, 2022

Ticket Refund and Exchanges
For Park Tickets
Guests with tickets to visit Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed may choose to visit the park on any other day within the next six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*(Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund entire order via the original purchase channel.)
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund or follow the instructions at the end of this notice.
For Other Resort Dated Products and Services
For guests who have purchased a Disney Premier Access, Disney Concierge Service, meal coupons or other dated products and services for Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal at this stage, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of November 29 and/or onwards, 2022, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass holders
The validity period of a Shanghai Disneyland Annual Pass which is still valid on and after November 29, 2022 will be extended and we will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the waiting time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
2. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
3. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort. fe
Shanghai Disney Resort Important Notice - December 02, 2022
In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland will be temporarily closed starting Tuesday, November 29, 2022. We will notify guests as soon as we have a confirmed date to resume operations.
Disneytown, Wishing Star Park and the two resort hotels will continue to operate normally.
We apologize for the inconvenience and will provide refund or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation!

Shanghai Disney Resort
November 29, 2022

Ticket Refund and Exchanges
For Park Tickets
Guests with tickets to visit Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed may choose to visit the park on any other day within the next six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*(Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund entire order via the original purchase channel.)
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund or follow the instructions at the end of this notice.
For Other Resort Dated Products and Services
For guests who have purchased a Disney Premier Access, Disney Concierge Service, meal coupons or other dated products and services for Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal at this stage, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of November 29 and/or onwards, 2022, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass holders
The validity period of a Shanghai Disneyland Annual Pass which is still valid on and after November 29, 2022 will be extended and we will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the waiting time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
2. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
3. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort. fe

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Notice - December 02, 2022

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Selfie Spot with Minnie Mouse and Friends at Mickey Avenue

finder.details.social.network.qrError

Shanghai Disneyland

Mickey Avenue

Valid Park Admission Required

Age Interest

All Ages

Additional Information - Opens Dialog

Interests

Classic Characters , Mickey & Friends, Outdoor Entertainment

Enter the magical realm of Shanghai Disneyland and and catch a glimpse of Minnie Mouse and all the residents of Mickey Avenue!

(To provide a safe and enjoyable experience for all guests, the use of selfie sticks is not allowed in Shanghai Disneyland.)


*Characters appear occasionally throughout the day.

Not Operating Today

A Warm Welcome on Mickey Avenue

Stroll down this bustling street and you just might encounter some of the world’s most popular Disney Characters! You never know who you might have the luck to come across when you visit shops that pay homage to a timeless population of famous Disney personalities.

Whether you spot Minnie Mouse while you’re enjoying one of her tasty treats from Sweethearts Confectionery or see Goofy and Pluto waving to you on their walk down the thoroughfare, there’s no limit to the magic on Mickey Avenue. You could even catch Duffy the Disney Bear making a cuddly appearance near the Whistle Stop Shop!

Put a spring in your step with the beloved tunes of the Shanghai Disneyland Band as you continue your journey along Mickey Avenue—a classic destination filled with Disney Characters that prepares you for all the delightful surprises ahead at Shanghai Disneyland!

About Mickey, Minnie and Their Pals

Here are some of the Disney Characters you might encounter on Mickey Avenue:

  • Minnie Mouse
    Minnie is Mickey Mouse’s sweetheart. She is cute, sweet, and the perfect lady. Minnie Mouse loves fashion—hair bows and polka dots are her favorite. Minnie greets everyone like family and is a wonderful hostess.
  • Mickey Mouse
    Mickey is a humble, lively and optimistic friend who loves hanging out with his pals. Whether it’s a picnic with his sweetheart Minnie Mouse, a game of fetch with his pooch Pluto or experiencing new adventures with the hilarious Donald Duck or with the silliest guy ever, Goofy—Mickey is happiest when everybody he loves is having fun!
  • Donald Duck
    Donald Duck wants to be #1! He’s fun, feisty and he gets easily flustered when things don’t go his way. Donald has been friends with Mickey for years and joins him on many adventures. His girlfriend is the sweet and sassy Daisy Duck.
  • Daisy Duck
    Daisy is Donald Duck’s sweet and sassy girlfriend. She loves to join Minnie for a chat or some shopping. Although she is loyal to Donald, Daisy doesn’t mind being a bit flirtatious at times.
  • Goofy
    Goofy is a simple, happy guy who can be a bit clumsy. Goofy will try anything, but usually messes up everything in a silly way. When something goes wrong, Goofy simply laughs it off. Goofy is a loyal friend to Mickey, Donald, and everyone he meets.
  • Pluto
    Pluto is Mickey’s lovable pup. He is curious and mischievous. Pluto loves to play, and he loves to be petted and scratched behind his ears. Pluto is loyal to Mickey and affectionate to everyone.
  • Chip ‘n Dale
    Chip and Dale are mischievous chipmunks who love to have a good time. Sometimes they trick Donald or tease Pluto. Chip has the brown nose. He’s usually the leader of the two—always quick to take charge. Dale has the red nose. He’s the simpler and sillier of the duo.

Hours

Not Operating Today

Map