Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Technical Help – Frequently Asked Questions

Q.
What are the recommended browsers for shanghaidisneyresort.com?
A.

For optimal viewing of the content, photos and videos on shanghaidisneyresort.com, we recommend using the latest versions of the following web and mobile browsers:

Web Browsers

  • Internet Explorer, versions 10 or 11
  • Google Chrome
  • Mozilla Firefox
  • Safari

Mobile Browsers

  • Android 4.X Chrome and Android 4.X Stock
  • Safari, version 7 for iPad and iPhone

To avoid issues using the website, be sure your web browser is updated to the most recent version. If you are currently using Internet Explorer 9, we recommend that you either upgrade to the latest version of Internet Explorer or select a different browser. Some pages on the site may not function properly when viewed using Internet Explorer 9 or earlier versions.

On your mobile device, shanghaidisneyresort.com is compatible with all modern mobile web browsers, including Safari on Apple iOS and Chrome for Mobile on Google Android.

To upgrade or download a web browser, you can link to their websites from here:

Download Internet Explorer

Download Google Chrome

Download Mozilla Firefox

Download Safari