Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - March 08, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Disability Access Service

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Shanghai Disney Resort provides numerous accommodations for Guests with disabilities.

Disability Access Service Card

Disability Access Service Card is available for certified disability guests at Guest Services at Main Entrance. The Disability Access Service is designed for Guests who are unable to tolerate extended waits at attractions due to disabilities. This service allows Guests with disabilities to schedule a return time that is comparable to the current queue wait time for the attraction. For more information, please ask our Cast Member for assistance.