Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.
Public Notice - September 23, 2023
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Reminder - September 23, 2023
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Hotel Services Enquiry for Guests with Disabilities

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Shanghai Disney Resort hotels offer accessible Guest rooms and services to make your stay carefree and magical.

Accessibility Rooms and Features

Disney Resort hotels offer accessible Guest rooms and public areas for Guests with special needs. Features may include the following:

Inside Guest Rooms

Restroom:
  • Accessible vanities
  • Hand-held shower heads
  • Roll-in showers
  • Shower benches
  • Wider bathroom doors
  • Bathroom rails
  • Emergency call button

In Public Areas

Accessible Paths of Travel (from arrival to):
  • Accessible Guest rooms
  • Lobby area
  • Meeting rooms
  • Pool
  • Restaurants
  • Shops
Elevator and Phones:
  • Braille on signs and in elevators
  • Public phones at accessible height
Parking:
  • Accessible parking

Guide Dogs:
Please check with the Front Desk to enquire about designated areas for guide dogs. Guests can be accompanied by their guide dog in all the common areas except King Triton Pool.

Find Hotel Services Enquiry for Guests with Disabilities