In order to preserve the guest experience at Shanghai Disneyland, guests interested in visiting Shanghai Disneyland on January 20 (Monday) must purchase a ticket before coming to the park. No ticketing products will be sold on site on this date. Tickets for other dates are available on official channels. Please check our official website and/or app for the most up-to-date information on park ticket availability. Other experiences inside Shanghai Disney Resort, including Disneytown, will be open for guests to enjoy.
Reminder - January 20, 2020
In order to preserve the guest experience at Shanghai Disneyland, guests interested in visiting Shanghai Disneyland on January 20 (Monday) must purchase a ticket before coming to the park. No ticketing products will be sold on site on this date. Tickets for other dates are available on official channels. Please check our official website and/or app for the most up-to-date information on park ticket availability. Other experiences inside Shanghai Disney Resort, including Disneytown, will be open for guests to enjoy.

Hotel Services for Guests with Disabilities

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Shanghai Disney Resort hotels offer accessible Guest rooms and services to make your stay carefree and magical.

Accessibility Rooms and Features

Disney Resort hotels offer accessible Guest rooms and public areas for Guests with special needs. Features may include the following:

Inside Guest Rooms

Restroom:
  • Accessible vanities
  • Hand-held shower heads
  • Roll-in showers
  • Shower benches
  • Wider bathroom doors
  • Bathroom rails
  • Emergency call button

In Public Areas

Accessible Paths of Travel (from arrival to):
  • Accessible Guest rooms
  • Lobby area
  • Meeting rooms
  • Pool
  • Restaurants
  • Shops
Elevator and Phones:
  • Braille on signs and in elevators
  • Public phones at accessible height
Parking:
  • Accessible parking

Guide Dogs:
Please check with the Front Desk to enquire about designated areas for guide dogs. Guests can be accompanied by their guide dog in all the common areas except King Triton Pool.