Shanghai Disneyland remains closed as we continue to closely monitor health and safety conditions and follow the direction of government regulators. However, as the first step of a phased reopening, Shanghai Disney Resort will partially resume operations on March 9, 2020 with a limited number of shopping, dining, and recreational experiences available in Disneytown, Wishing Star Park and Shanghai Disneyland Hotel. Each of these resort locations will operate under limited capacity and reduced hours of operation. The Disney Car and Coach Park and the Disneytown Parking Lot will also reopen.

The resort will provide an extensive range of measures, designed to ensure a safe and healthy experience for all guests, Cast Members and Disneytown tenant employees, including strict and comprehensive approaches on sanitization, disinfection and cleanliness. In accordance with relevant regulations, every guest entering Shanghai Disney Resort will be required to undergo temperature screening procedures and present their Shanghai QR Code. Only guests with a green Shanghai QR Code will be allowed to enter the resort. Guests must wear a mask during their entire visit (except when dining), and will also be reminded to maintain respectful social distances at all times while in stores, queues and restaurants.

Please refer to the Shanghai Disney Resort official website and app for the operation hours of Disneytown and Wishing Star Park.
Shanghai Disneyland Remains Temporarily Closed Until Further Notice
Disneytown, Wishing Star Park and Shanghai Disneyland Hotel Re-open with Limited Operations - April 06, 2020
Shanghai Disneyland remains closed as we continue to closely monitor health and safety conditions and follow the direction of government regulators. However, as the first step of a phased reopening, Shanghai Disney Resort will partially resume operations on March 9, 2020 with a limited number of shopping, dining, and recreational experiences available in Disneytown, Wishing Star Park and Shanghai Disneyland Hotel. Each of these resort locations will operate under limited capacity and reduced hours of operation. The Disney Car and Coach Park and the Disneytown Parking Lot will also reopen.

The resort will provide an extensive range of measures, designed to ensure a safe and healthy experience for all guests, Cast Members and Disneytown tenant employees, including strict and comprehensive approaches on sanitization, disinfection and cleanliness. In accordance with relevant regulations, every guest entering Shanghai Disney Resort will be required to undergo temperature screening procedures and present their Shanghai QR Code. Only guests with a green Shanghai QR Code will be allowed to enter the resort. Guests must wear a mask during their entire visit (except when dining), and will also be reminded to maintain respectful social distances at all times while in stores, queues and restaurants.

Please refer to the Shanghai Disney Resort official website and app for the operation hours of Disneytown and Wishing Star Park.

Hotel Services for Guests with Disabilities

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Shanghai Disney Resort hotels offer accessible Guest rooms and services to make your stay carefree and magical.

Accessibility Rooms and Features

Disney Resort hotels offer accessible Guest rooms and public areas for Guests with special needs. Features may include the following:

Inside Guest Rooms

Restroom:
  • Accessible vanities
  • Hand-held shower heads
  • Roll-in showers
  • Shower benches
  • Wider bathroom doors
  • Bathroom rails
  • Emergency call button

In Public Areas

Accessible Paths of Travel (from arrival to):
  • Accessible Guest rooms
  • Lobby area
  • Meeting rooms
  • Pool
  • Restaurants
  • Shops
Elevator and Phones:
  • Braille on signs and in elevators
  • Public phones at accessible height
Parking:
  • Accessible parking

Guide Dogs:
Please check with the Front Desk to enquire about designated areas for guide dogs. Guests can be accompanied by their guide dog in all the common areas except King Triton Pool.