Hotel Services for Guests with Disabilities

Shanghai Disney Resort hotels offer accessible Guest rooms and services to make your stay carefree and magical.

Accessibility Rooms and Features

Disney Resort hotels offer accessible Guest rooms and public areas for Guests with special needs. Features may include the following:

Inside Guest Rooms

Bed Accessories:
  • Bed rails
  • Open frame beds
  • Rubber bed pads
  • Accessible vanities
  • Hand-held shower heads
  • Roll-in showers
  • Shower benches
  • Wider bathroom doors
  • Bathroom rails
  • Emergency call button
Room Communication Kits:
  • Bed shaker alarm
  • Door knocker and phone alerts
  • Phone amplifier

In Public Areas

Accessible Paths of Travel (from arrival to):
  • Accessible Guest rooms
  • Lobby area
  • Meeting rooms
  • Pool
  • Restaurants
  • Shops
Elevator and Phones:
  • Braille on signs and in elevators
  • Public phones at accessible height
  • Accessible parking

Guide Dogs:
Please check with the Front Desk to enquire about designated areas for guide dogs. Guests can be accompanied by their guide dog in all the common areas except King Triton Pool.

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