Shanghai Disney Resort will officially launch the digital Disney Fastpass service on September 21, 2017. Starting from tomorrow, guests visiting Shanghai Disneyland are encouraged to download or update the resort’s latest version of the official app and create an account prior to their park visit.
Friendly Reminder - September 20, 2017
Shanghai Disney Resort will officially launch the digital Disney Fastpass service on September 21, 2017. Starting from tomorrow, guests visiting Shanghai Disneyland are encouraged to download or update the resort’s latest version of the official app and create an account prior to their park visit.

Hotel Services for Guests with Disabilities

Shanghai Disney Resort hotels offer accessible Guest rooms and services to make your stay carefree and magical.

Accessibility Rooms and Features

Disney Resort hotels offer accessible Guest rooms and public areas for Guests with special needs. Features may include the following:

Inside Guest Rooms

Bed Accessories:
  • Bed rails
  • Open frame beds
  • Rubber bed pads
Restroom:
  • Accessible vanities
  • Hand-held shower heads
  • Roll-in showers
  • Shower benches
  • Wider bathroom doors
  • Bathroom rails
  • Emergency call button
Room Communication Kits:
  • Bed shaker alarm
  • Door knocker and phone alerts
  • Phone amplifier

In Public Areas

Accessible Paths of Travel (from arrival to):
  • Accessible Guest rooms
  • Lobby area
  • Meeting rooms
  • Pool
  • Restaurants
  • Shops
Elevator and Phones:
  • Braille on signs and in elevators
  • Public phones at accessible height
Parking:
  • Accessible parking

Guide Dogs:
Please check with the Front Desk to enquire about designated areas for guide dogs. Guests can be accompanied by their guide dog in all the common areas except King Triton Pool.

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