China’s Ministry of Culture and Tourism recently issued the “Notice on Further Business Resumption of Tourism Enterprises,” which raises the operating capacity of tourism sites from 30% to 50% of permitted capacity. As a result of this policy change, and as overall market conditions continue to rebound, Shanghai Disney Resort is increasing the daily capacity of the resort’s theme park, Shanghai Disneyland, and, effective August 24, 2020, will transition the current Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. During this new reservation phase, the park will continue to fully comply with regulatory directives on reservations, staggered arrival and applicable capacity controls.

With the increased daily capacity beginning August 24, 2020, Shanghai Disneyland Annual Pass holders and General Admission Ticket holders will be able to visit the park on any eligible day based on the condition of their pass or ticket*. All other guests will be able to purchase park tickets and visit the park on the same day, subject to ticket availability. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, will still be required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes and General Admission Tickets that were impacted by the park closure and Advanced Reservation Period will be extended accordingly. Click here for more details.
Shanghai Disneyland Transitions to a New Reservation Phase Starting August 24, 2020 - September 25, 2020
China’s Ministry of Culture and Tourism recently issued the “Notice on Further Business Resumption of Tourism Enterprises,” which raises the operating capacity of tourism sites from 30% to 50% of permitted capacity. As a result of this policy change, and as overall market conditions continue to rebound, Shanghai Disney Resort is increasing the daily capacity of the resort’s theme park, Shanghai Disneyland, and, effective August 24, 2020, will transition the current Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. During this new reservation phase, the park will continue to fully comply with regulatory directives on reservations, staggered arrival and applicable capacity controls.

With the increased daily capacity beginning August 24, 2020, Shanghai Disneyland Annual Pass holders and General Admission Ticket holders will be able to visit the park on any eligible day based on the condition of their pass or ticket*. All other guests will be able to purchase park tickets and visit the park on the same day, subject to ticket availability. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, will still be required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes and General Admission Tickets that were impacted by the park closure and Advanced Reservation Period will be extended accordingly. Click here for more details.

Sign Language

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As a courtesy to our guests, sign language interpretation is available at certain shows.


Service Overview

At specific live shows, Shanghai Disney Resort provides Chinese Sign Language interpretation for guests who are deaf or hard of hearing—available at no extra charge. Entertainment shows offering sign language interpretation include:

Please note that admission to Shanghai Disneyland is required to experience the above shows.

Chinese Sign Language Interpretation Reservation

Regularly scheduled shows that offer Chinese Sign Language interpretation services require a request made 7 days in advance. In addition, interpretation services can also be requested for other special events and shows with notice given 14 days in advance.

Guests can make a reservation through:

  • Email (Please write 'Sign Language Interpretation' in the “Your Question” column)
  • Telephone:
    400-180-0000 (Mainland China)
    +86-21-3158-0000 (Other Country/Region)
Upon requesting interpretation services, guests will be contacted to confirm arrangements.

Find Sign Language