Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. The updated Privacy Policy details our data collection practice for redeeming Shanghai Disneyland Annual Passes online and opting in to the facial recognition park entry online. Please read it carefully.
Notice - June 15, 2021
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. The updated Privacy Policy details our data collection practice for redeeming Shanghai Disneyland Annual Passes online and opting in to the facial recognition park entry online. Please read it carefully.
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - June 15, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Sign Language

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As a courtesy to our guests, sign language interpretation is available at certain shows.


Service Overview

At specific live shows, Shanghai Disney Resort provides Chinese Sign Language interpretation for guests who are deaf or hard of hearing—available at no extra charge. Entertainment shows offering sign language interpretation include:

Please note that admission to Shanghai Disneyland is required to experience the above shows.

Chinese Sign Language Interpretation Reservation

Regularly scheduled shows that offer Chinese Sign Language interpretation services require a request made 7 days in advance.

Guests can make a reservation through:

  • Email (Please write 'Sign Language Interpretation' in the “Your Question” column)
  • Telephone:
    400-180-0000 (Mainland China)
    +86-21-3158-0000 (Other Country/Region)
Upon requesting interpretation services, guests will be contacted to confirm arrangements.

Find Sign Language