Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance. Click here for more details.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - December 03, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance. Click here for more details.

Sign Language

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As a courtesy to our guests, sign language interpretation is available at certain shows.


Service Overview

At specific live shows, Shanghai Disney Resort provides Chinese Sign Language interpretation for guests who are deaf or hard of hearing—available at no extra charge. Entertainment shows offering sign language interpretation include:

Please note that admission to Shanghai Disneyland is required to experience the above shows.

Chinese Sign Language Interpretation Reservation

Regularly scheduled shows that offer Chinese Sign Language interpretation services require a request made 7 days in advance. In addition, interpretation services can also be requested for other special events and shows with notice given 14 days in advance.

Guests can make a reservation through:

  • Email (Please write 'Sign Language Interpretation' in the “Your Question” column)
  • Telephone:
    400-180-0000 (Mainland China)
    +86-21-3158-0000 (Other Country/Region)
Upon requesting interpretation services, guests will be contacted to confirm arrangements.

Find Sign Language