New Age Threshold for Senior Tickets/Annual Pass Products
Beginning on January 9, 2022, Shanghai Disney Resort has adopted a new age threshold for senior tickets and Annual Pass products, lowering the threshold to 60-years-old. Please click here to see details about the new age threshold for senior tickets. Please click here to see details about the new age threshold for Annual Pass products. Current Annual Pass holders or guests with park tickets who may be impacted by this policy change are advised to contact their original point of purchase with any enquiries (For guests who have purchased Shanghai Disneyland tickets and/or Annual Pass products via Shanghai Disney Resort Official APP, Official Website, Official WeChat Account, the resort Official Fliggy Store or Official JD Flagship Store, please contact the Disney Reservation Center at 400-180-0000 or +86-21-3158-0000).

Reservation Requirements
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity on Sundays.
Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Friendly Reminder - January 27, 2022
New Age Threshold for Senior Tickets/Annual Pass Products
Beginning on January 9, 2022, Shanghai Disney Resort has adopted a new age threshold for senior tickets and Annual Pass products, lowering the threshold to 60-years-old. Please click here to see details about the new age threshold for senior tickets. Please click here to see details about the new age threshold for Annual Pass products. Current Annual Pass holders or guests with park tickets who may be impacted by this policy change are advised to contact their original point of purchase with any enquiries (For guests who have purchased Shanghai Disneyland tickets and/or Annual Pass products via Shanghai Disney Resort Official APP, Official Website, Official WeChat Account, the resort Official Fliggy Store or Official JD Flagship Store, please contact the Disney Reservation Center at 400-180-0000 or +86-21-3158-0000).

Reservation Requirements
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity on Sundays.
Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Wheelchair Rental

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For Guests with mobility challenges, manual wheelchairs are available for rent inside Shanghai Disneyland on a first-come, first-served basis.

Location
You can find wheelchair rentals just inside the turnstiles near the Main Entrance of the theme park.

Price
Daily wheelchair rentals are available for RMB¥90. At the end of the day, simply return your wheelchair to the rental location.

Keep in Mind

  • Wheelchairs may not be reserved in advance, and quantities are limited.
  • Wheelchairs rented within Shanghai Disneyland may not be taken outside the theme park.
  • Weight restrictions may apply.

Park Accessibility
Nearly all main entrances to restaurants, shops, attractions and shows are accessible to Guests in wheelchairs.

Certain attractions require Guests to transfer from their wheelchair to a ride system. Please note that Cast Members are not permitted to physically transfer Guests from wheelchairs. If you need assistance, we suggest you travel with a companion.

For more details, we invite you to consult Accessibility to Attractions and Entertainment and Services for Guests with Disabilities at Shanghai Disney Resort.

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