Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
- May 10, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
One-Day General Admission Ticket Advanced Reservation Procedures and Requirements
One-Day General Admission Ticket Advanced Reservation procedures and requirements (applicable to reservations before August 24, 2020):
- Guests who have purchased but haven’t used their one-day General Admission tickets must make a reservation for their visit date and time before their visit to the park. To make a reservation, guests need to enter the order number in the confirmation SMS and the government ID number that was used when purchasing the tickets. Paper ticket holders need to fill out the ticket number which is either in 19 or 22 digits printed on the back of the ticket. If an accompanying guest is a child under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit, his/her name, government ID, and a phone number of the ticket holder are required for advanced reservation.
- We are offering park entry sessions with different start times depending on daily operations. Please go to the Advanced Reservation page for more details and select a visitation date and a park entry session.
- Only one reservation per time per ticket is permitted. The reservation is cancellable and changeable before visiting the park. Available dates and times for reselection are subject to the calendar and daily park operations.
- Guests under the age of 16 years old must be accompanied by a guest aged 16 or older in order to enter the park.
One-Day General Admission Ticket Advanced Reservation procedures and requirements (applicable to reservations on and after August 24, 2020):
- Guests who have purchased but haven’t used their one-day General Admission tickets must make a reservation for their visit date before their visit to the park. To make a reservation, guests need to enter the order number in the confirmation SMS and the government ID number that was used when purchasing the tickets. Paper ticket holders need to fill out the ticket number which is either in 19 or 22 digits printed on the back of the ticket. If an accompanying guest is a child under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit, his/her name, government ID, and a phone number of the ticket holder are required for the reservation.
- Please go to the reservation page for more details and select a visitation date.
- Only one reservation per time per ticket is permitted. The reservation is cancellable and changeable before visiting the park. Available dates for reselection are subject to the calendar.
- Guests under the age of 16 years old must be accompanied by a guest aged 16 or older in order to enter the park.
