Dear Guests,
Shanghai Disneyland has resumed operations on November 25, 2022. For ticket information, please refer to the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center, or contact the resort’s official travel trade partners.
Toy Story Hotel also resumed operations, with reservation services available for guest check-in from 15:00 onwards on November 25.
The re-opening of Shanghai Disneyland and Toy Story Hotel, together with the recent re-opening of Disneytown, Wishing Star Park and Shanghai Disneyland Hotel marks Shanghai Disney Resort's return to full operations.
We continue to operate with limited daily capacity and to implement enhanced health and safety measures. Select attractions, live entertainment, restaurants and retail locations may not be available or will operate at reduced capacity. Please check the resort’s official app for the most up-to-date information.
Guests are required to strictly follow the pandemic control measures. On arrival each guest must undergo a temperature check, display their green Shanghai Health QR Code, scan venue codes when entering the theme park and other designated locations, and during their visit wear masks and follow social distancing requirements. According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time).
For guests whose travel plans were impacted during the closure period, you may contact the original purchase channel with your enquiries or to request a refund or exchange.
The Cast and Imagineers of Shanghai Disney Resort thank you for your patience and understanding and we are excited to welcome you back!

Shanghai Disney Resort
November 25, 2022

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit Shanghai Disneyland and enjoy the majority of park experiences, except for dining in indoor restaurants. These guests may only enjoy food and beverage available at outdoor vending locations;
2. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
3. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
4. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours (from result time) and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.
Shanghai Disneyland Resumed Operations on November 25, 2022 as Shanghai Disney Resort Returned to Full Operations - November 28, 2022
Dear Guests,
Shanghai Disneyland has resumed operations on November 25, 2022. For ticket information, please refer to the Shanghai Disney Resort official website, app, Weixin/WeChat account, the resort’s Reservation Center, or contact the resort’s official travel trade partners.
Toy Story Hotel also resumed operations, with reservation services available for guest check-in from 15:00 onwards on November 25.
The re-opening of Shanghai Disneyland and Toy Story Hotel, together with the recent re-opening of Disneytown, Wishing Star Park and Shanghai Disneyland Hotel marks Shanghai Disney Resort's return to full operations.
We continue to operate with limited daily capacity and to implement enhanced health and safety measures. Select attractions, live entertainment, restaurants and retail locations may not be available or will operate at reduced capacity. Please check the resort’s official app for the most up-to-date information.
Guests are required to strictly follow the pandemic control measures. On arrival each guest must undergo a temperature check, display their green Shanghai Health QR Code, scan venue codes when entering the theme park and other designated locations, and during their visit wear masks and follow social distancing requirements. According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time).
For guests whose travel plans were impacted during the closure period, you may contact the original purchase channel with your enquiries or to request a refund or exchange.
The Cast and Imagineers of Shanghai Disney Resort thank you for your patience and understanding and we are excited to welcome you back!

Shanghai Disney Resort
November 25, 2022

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction from the new district pandemic prevention authority, all guests entering Shanghai Disneyland will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours (from result time), effective November 25, 2022. All guests entering other areas of Shanghai Disney Resort will continue to be required to display negative NAT taken within 72 hours (from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit Shanghai Disneyland and enjoy the majority of park experiences, except for dining in indoor restaurants. These guests may only enjoy food and beverage available at outdoor vending locations;
2. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
3. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
4. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.

- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours (from result time) and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort.

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Notice - November 28, 2022

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Disney Premier Tour

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Shanghai Disneyland

Shanghai Disney Resort

Valid Park Admission Required

Age Interest

Kids, Tweens, Teens, Adults

Accessibility and Other Information - Opens Dialog

Accessibility

  • May Remain in Wheelchair

Experience Shanghai Disneyland as a VIP and live the Disney Day of Your Dreams!

Disney Premier Tour

Each tour is six (6) consecutive hours for a minimum of three (3) guests and a maximum of eight (8) guests. Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit will not be counted in the number of total guests.

Disney Premier Tour Service will work with you to plan and customize your day before our friendly private tour guides accompany you throughout the park, sharing their amazing behind-the-scenes stories with you!

Exclusive benefits include:
  • Hassle-Free Planning – Come up with your dream day in the park and let your concierge be your guide – designing a customized tour based on the specific needs of your family and friends.
  • Quick Admission – Start your magical journey at our Disneytown entrance.
  • Exclusive Attraction Access – Enjoy expedited access to Shanghai Disneyland attractions and shows.
  • Reserved Entertainment Viewing – Enjoy special reserved seating in designated theaters and viewing areas for daytime and nighttime performances at Shanghai Disney Resort.
  • Merchandise Discounts – Shop with your tour guide and enjoy a 20 percent discount on select merchandise across Shanghai Disney Resort.
  • Magical Services – Decode the magic and explore the secrets of the park with your tour guide.
Disney Premier Tour Entitlements:
  • Shanghai Disneyland admission is not included in the cost of the tour.
  • Each tour is six (6) consecutive hours for a minimum of three (3) guests and a maximum of eight (8) guests. Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit will not be counted in the number of total guests.
  • Additional hours will incur a surcharge. Please contact the Disney Premier Tour Service Reservation Center at +86 (21) 2060-3366 for more information.
  • Payment must be made in full before the start of the tour.
  • A dated Disney Premier Tour can be replaced twice with a new dated Disney Premier Tour of equal or greater value by paying the difference in price. Eligibility to replace is based on availability; date changes must occur 48 hours prior to 00:00 on the date of the entitlement.
  • Please notify us of any change in your itinerary at least 48 hours in advance to avoid a cancellation fee equivalent to the full price paid for the tour.
  • All offers, events, tickets, services, attractions and entertainment options may be seasonal and are subject to change at any time.
  • Reserved viewing for select entertainment shows and parade(s) is based on availability and is weather permitting.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    • We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    • We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • At least one (1) guest in your party must be aged 16 years or older. In addition, each child under the age of 3 years old must be accompanied by a guest over the age of 16.
  • Guests should be aged 18 or older to make a Disney Premier Tour reservation.
  • To learn more about Disney Premier Tour, please contact Disney Premier Tour Service Reservation Center on +86 (21) 2060-3366.

Redeem Your Disney Premier Tour

  • When you arrive at Shanghai Disney Resort, please meet your tour guide at the pre-determined meeting location.
  • Present your tour guide with your confirmation letter and/or confirmation number along with the credentials (For Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong China and Macao China guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. For Taiwan China Guests, please bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. For other guests, please bring a valid foreign passport) used to book your tour.
  • Ensure your entire party is present at the start of your tour to enjoy the full experience and all the benefits.

Disney Premier Tour Disclaimer
Tours are Non-transferable and Non-refundable (unless otherwise provided by law). A dated Disney Premier Tour can be replaced twice with a new dated Disney Premier Tour of equal or greater value by paying the difference in price. Eligibility to replace is based on availability; date changes must occur 48 hours prior to 00:00 on the date of the entitlement. We may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program. The tour must be used by the same group of people during its period of validity. In the instance of inclement weather, tours will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park at any time. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your likeness and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of your personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules). These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

To learn more about Disney Premier Tour, or to make a reservation, please contact the Disney Premier Tour Service Reservation Center on +86 (21)-2060-3366.

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