Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or via email at shdr.yuding@disney.com to request a refund. You will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
For Park Tickets for July 25-26, 2021 - August 05, 2021
Guests with tickets to visit Shanghai Disneyland on July 25 and/or July 26, 2021 may choose to visit the park on any other day within the next six months (by January 25, 2022 inclusive with respect to park tickets for July 25, 2021; and by January 26, 2022 inclusive with respect to park tickets for July 26, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for July 25 and/or July 26, 2021 on the day of your next visit, and reservation will not be required*.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account or the Resort Reservation Center, you can contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) or via email at shdr.yuding@disney.com to request a refund. You will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon In-Fa, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - August 05, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Disney Premier Tour

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Shanghai Disneyland

Shanghai Disney Resort

Valid Park Admission Required

Age Interest

Kids, Tweens, Teens, Adults

Accessibility and Other Information - Opens Dialog

Accessibility

  • May Remain in Wheelchair

Experience Shanghai Disneyland as a VIP and live the Disney Day of Your Dreams!

Disney Premier Tour

Each tour is six (6) consecutive hours for a minimum of three (3) guests and a maximum of eight (8) guests. Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit will not be counted in the number of total guests.

Disney Premier Tour Service will work with you to plan and customize your day before our friendly private tour guides accompany you throughout the park, sharing their amazing behind-the-scenes stories with you!

Benefits include:
  • Hassle-Free Planning – Come up with your dream day in the park and let your concierge be your guide – designing a customized tour based on the specific needs of your family and friends.
  • Quick Admission – Start your magical journey at Disneytown entrance.
  • Exclusive Attraction Access – Enjoy expedited access to Shanghai Disneyland attractions and shows.
  • Reserved Entertainment Viewing – Enjoy special reserved seating in designated theaters and viewing areas for daytime and nighttime performances at Shanghai Disney Resort.
  • Merchandise Discounts – Shop with your tour guide and enjoy 20 percent discount on select merchandise across Shanghai Disney Resort.
  • Magical Services – Decode the magic and explore the secrets of the park with your tour guide.
Disney Premier Tour Entitlements:
  • Shanghai Disneyland admission is not included in the cost of the tour.
  • Each tour is six (6) consecutive hours for a minimum of three (3) guests and a maximum of eight (8) guests. Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit will not be counted in the number of total guests.
  • Additional hours will incur a surcharge. Please contact the Disney Premier Tour Service Reservation Center at +86 (21) 2060-3366 for more information.
  • Payment must be made in full before the start of the tour.
  • A dated Disney Premier Tour can be replaced twice with a new dated Disney Premier Tour of equal or greater value by paying the difference in price and eligibility to replace is based on availability; date changes must occur 48 hours prior to 12:00am on the date of the entitlement.
  • Please notify us of any change in your itinerary at least 48 hours in advance to avoid a cancellation fee equivalent to the full price paid for the tour.
  • All offers, events, tickets, services, attractions and entertainment options may be seasonal and are subject to change at any time.
  • Reserved viewing for select daytime shows and parades is based on availability and is weather permitting.
  • Due to extreme weather or air pollution (when blue alert for heavy air pollution or above is issued by any relevant government authority or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), Shanghai Disneyland may make adjustments to the operational schedule of attractions and entertainment shows, including but not limited to temporary close of outdoor attractions, removal of the firework effects in ILLUMINATE! A Nighttime Celebration, and adjustment or cancellation of Mickey’s Storybook Express.
  • At least one (1) guest in your party must be aged 16 years or older. In addition, each child under the age of 3 years old must be accompanied by a guest over the age of 16.
  • Guests should be aged 18 or older to make a Disney Premier Tour reservation.
  • To ensure each guest’s health and safety and to comply with the law and requests from the government authorities, all guests (including children) are required to register their information (Click to register: https://shdr.cn/df) before visiting Shanghai Disneyland. The information collected will only be used for epidemic prevention. For more information, please see the Terms and Conditions and Park Rules and Regulations.
  • To learn more about Disney Premier Tour, please contact Disney Premier Tour Service Reservation Center on +86 (21) 2060-3366.

Redeem Your Disney Premier Tour

  • When you arrive at Shanghai Disney Resort, please meet your tour guide at the pre-determined meeting location.
  • Present your tour guide with your confirmation letter and/or confirmation number along with the credentials (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong and Macao guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. For Taiwan Guests, please bring a Mainland Travel Permit for Taiwan Residents or PRC Travel Document. For other guests, please bring a valid foreign passport) used to book your tour.
  • Ensure your entire party is present at the start of your tour to enjoy the full experience and all the benefits.

Disney Premier Tour Disclaimer
Tours are Non-transferable and Non-refundable (unless otherwise provided by law). A dated Disney Premier Tour can be replaced twice with a new dated Disney Premier Tour and eligibility to replace is based on availability, date changes must occur 48 hours prior to 00:00 on the date of the entitlement. We may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program. The tour must be used by the same group of people during its period of validity. In the instance of inclement weather, tour will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park at any time. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your likeness and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of your personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules). These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

To learn more about Disney Premier Tour, or to make a reservation, please contact the Disney Premier Tour Service Reservation Center on +86 (21)-2060-3366. Guests under the age of 18 must have a parent or guardian’s permission to call.

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