Shanghai Disney Resort to Launch Real Name Ticketing Policy Prior to Yearend See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Disney Premier Tour

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Shanghai Disneyland

Shanghai Disney Resort

Valid Park Admission Required

Age Interest

Kids, Tweens, Teens, Adults

Experience Shanghai Disneyland as a VIP and live the Disney Day of Your Dreams!

Disney Premier Tour

Experience Shanghai Disneyland as a VIP and live the Disney Day of Your Dreams!
Disney Premier Tour Service will work with you to plan and customize your day before our friendly private tour guides accompany you throughout the park, sharing their amazing behind-the-scenes stories with you!
Disney Premier Tour: The unit price listed on this page is for a seven (7) hours consecutive exclusive experience for each guest, including six (6) hours of tour experience and one (1) hour for a mid-tour dining and break (a culinary experience with a choice of either lunch, afternoon tea or dinner provided) at Royal Banquet Hall, which is inseparable and is only available during the tour. There will be no accompaniment of a guide during the dining and break time. This service is only available for groups of three (3) guests or more. If you wish to extend your tour hours (note: each product can be extended up to a maximum of eight (8) consecutive hours in total, including seven (7) hours of tour experience and one (1) hour of dining and break), please first order the Disney Premier Tour here and then contact the Disney Premier Tour Service Reservation Center at +86 (21) 2060-3366 to request a change. You will then be requested to pay the outstanding balance for the changes.

Exclusive benefits include:
Hassle-Free Planning – Come up with your dream day in the park and let your concierge be your guide – designing a customized tour based on the specific needs of your family and friends.
Quick Admission – Start your magical journey with quick entry.
Exclusive Attraction Access – Enjoy expedited access to Shanghai Disneyland attractions and shows.
Reserved Entertainment Viewing – Enjoy special reserved viewing areas of ‘Mickey’s Storybook Express’, ‘ILLUMINATE! A Nighttime Celebration’ and other performances.
Culinary Experience – Enjoy a royal and exclusive delicacy at Royal Banquet Hall which located inside the Enchanted Storybook Castle. View Menu Details
Merchandise Discounts – Shop with your tour guide and enjoy approximately 20 percent discount on select merchandise across Shanghai Disney Resort.
Magical Services – Decode the magic and explore the secrets of the park with your tour guide.

Disney Premier Tour Entitlements:

Shanghai Disneyland admission is not included in the cost of the tour.
• The validity calendar will show 14 valid dates for this product and is updated on daily basis.
• Each Product is a seven (7) hours consecutive exclusive experience, including six (6) hours of tour experience and one (1) hour for a mid-tour dining and break at Royal Banquet Hall, which is inseparable and is only available during the tour. There will be no accompaniment of a guide during the dining and break time. Any time spent dining and break after such one (1) hour will be deducted from the tour experience time. For a minimum of three (3) guests and a maximum of eight (8) guests. Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit will not be counted in the number of total guests.
• Additional hours will incur a surcharge. Each product can be extended up to a maximum of eight (8) consecutive hours in total, including seven (7) hours of tour experience and one (1) hour of dining and break. Please contact the Disney Premier Tour Service Reservation Center at +86 (21) 2060-3366 for more information.
• Guests can enjoy a culinary experience at Royal Banquet Hall with a choice of either lunch, afternoon tea or dinner during the tour.
• We may from time to time change the menu items and operating hours of Royal Banquet Hall, adjust or close the dining and break area temporarily. Please refer to the restaurant for availability.
• If guests do not wish to enjoy the food offered at Royal Banquet Hall (included in the Disney Premier Tour price), they may dine at a restaurant of their choice at their own expense. No partial refunds will be given if this occurs.
• Payment must be made in full before the start of the tour.
• A dated Disney Premier Tour can be replaced twice with a new dated Disney Premier Tour of equal or greater value by paying the difference in price. Eligibility to replace is based on availability; date changes must occur 48 hours prior to 00:00 on the date of the entitlement.
• Please notify us of any change in your itinerary at least 48 hours in advance to avoid a cancellation fee equivalent to the full price paid for the tour.
• All offers, events, tickets, services, attractions and entertainment options may be seasonal and are subject to change at any time.
• Reserved viewing for select entertainment shows and parade(s) is based on availability and weather permitting.
• In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
- We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
- We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
• At least one (1) guest in your party must be aged 16 years or older. In addition, each child under the age of 3 years old or with a height of 1.0 meter and below on the day of the visit must be accompanied by a guest over the age of 16.
• Guests should be aged 18 or older to make a Disney Premier Tour reservation.
• To learn more about Disney Premier Tour, please contact Disney Premier Tour Service Reservation Center on +86 (21) 2060-3366.

Redeem Your Disney Premier Tour

  • When you arrive at Shanghai Disney Resort, please meet your tour guide at the pre-determined meeting location.
  • Present your tour guide with your confirmation letter and/or confirmation number along with the credentials (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong China and Macao China guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. For Taiwan China guests, please bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. For other guests, please bring a valid foreign passport or PRC Foreign Permanent Resident ID Card) used to book your tour.
  • Ensure your entire party is present at the start of your tour to enjoy the full experience and all the benefits.

Disney Premier Tour Disclaimer
Disney Premier Tour are Non-transferable and Non-refundable (unless otherwise provided by law). A dated Disney Premier Tour can be replaced twice with a new dated Disney Premier Tour of equal or greater value by paying the difference in price. Eligibility to replace is based on availability; date changes must occur 48 hours prior to 00:00 on the date of the entitlement. We may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program. The tour must be used by the same group of people during its period of validity. In the instance of inclement weather, tours will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park at any time. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your likeness and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of your personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules). These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

To learn more about Disney Premier Tour, or to make a reservation, please contact the Disney Premier Tour Service Reservation Center on +86 (21)-2060-3366.

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