Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. The updated Privacy Policy details our data collection practice for redeeming Shanghai Disneyland Annual Passes online and opting in to the facial recognition park entry online. Please read it carefully.
Notice - June 24, 2021
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. The updated Privacy Policy details our data collection practice for redeeming Shanghai Disneyland Annual Passes online and opting in to the facial recognition park entry online. Please read it carefully.
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - June 24, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Annual Pass General Terms and Conditions

Shanghai Disneyland Annual Pass General Terms and ConditionsShanghai Disneyland Designated Ticket Upgrade to Annual Pass Terms and ConditionsShanghai Disneyland Annual Pass Upgrade Terms and Conditions
Shanghai Disneyland Annual Pass Renewal Policy

Shanghai Disneyland Annual Pass General Terms and Conditions

  • The Shanghai Disneyland Annual Pass is subject to these Terms and Conditions as well as the Rules and Regulations of Shanghai Disneyland (“park”) which are set out on our Official Website at www.shanghaidisneyresort.com (“Website”) and posted at the park entrance. Shanghai Disneyland Annual Pass holders must respect these Terms and Conditions as well as the park Rules and Regulations.
  • UNLESS OTHERWISE PROVIDED BY LAW, THE SHANGHAI DISNEYLAND ANNUAL PASS IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NON-REFUNDABLE.
  • THE SHANGHAI DISNEYLAND ANNUAL PASS AND BENEFITS ASSOCIATED WITH IT ARE STRICTLY FOR THE PERSONAL USE OF THE INDIVIDUAL PASS HOLDER. WE RESERVE THE RIGHT AT ANY TIME TO REVOKE THE SHANGHAI DISNEYLAND ANNUAL PASS, WITHOUT REFUND OR COMPENSATION: (A) IF THE SHANGHAI DISNEYLAND ANNUAL PASS IS USED FOR PARK ADMISSION OR REDEMPTION OF BENEFITS BY ANY PERSON OTHER THAN THE GUEST WHOSE NAME IS PRINTED ON THE SHANGHAI DISNEYLAND ANNUAL PASS; (B) IF THE SHANGHAI DISNEYLAND ANNUAL PASS AND/OR ITS BENEFITS ARE USED FOR COMMERCIAL PURPOSES (INCLUDING, WITHOUT LIMITATION, TO OBTAIN OR PURCHASE ITEMS OR SERVICES WITH THE INTENT TO RESELL SUCH ITEMS OR SERVICES) OR ARE MISUSED FOR OTHER PURPOSES; (C) FOR UNSAFE, ILLEGAL OR OFFENSIVE BEHAVIOR; (D) FOR ANY OTHER VIOLATION OF THE PARK RULES AND REGULATIONS THAT MAY IMPEDE THE OPERATION OF THE PARK.
  • Each guest may only own ONE Shanghai Disneyland Annual Pass in his/her name. Any additional Shanghai Disneyland Annual Passes owned by the same guest will be rendered invalid.
  • THE SHANGHAI DISNEYLAND ANNUAL PASS IS VALID FOR 365 DAYS (“VALIDITY PERIOD”) STARTING 15 DAYS AFTER THE DATE OF PURCHASE. THE PASS VALIDITY WILL NOT BE IMPACTED BY THE DATE OF THE PASS REDEMPTION OR THE DATE OF THE GUEST’S FIRST ENTRY. THE SHANGHAI DISNEYLAND ANNUAL PASS HOLDER CAN VISIT SHANGHAI DISNEYLAND FROM THE DATE OF THE PASS REDEMPTION, BUT IS STILL SUBJECT TO THE PASS CALENDAR.
  • There are four types of Shanghai Disneyland Annual Pass (Different Pass types are subject to restrictions specified on the “Shanghai Disneyland Annual Pass Calendar”):
    • Diamond Annual Pass: 365 days of park access, may exclude some park hours for special events
    • Gold Annual Pass: Subject to the Shanghai Disneyland Annual Pass Calendar, offers a minimum of 256 days of park access during the Pass validity period
    • Crystal Annual Pass: Subject to the Shanghai Disneyland Annual Pass Calendar and quota limits, offers a minimum of 256 Reservation Days during the Pass validity period. Pass holders are required to choose a visit date from the Reservation Days and make a reservation before entering the park. Reservations are subject to the quota limits on each Reservation Day
    • Silver Annual Pass (ceased sales): Subject to the Shanghai Disneyland Annual Pass calendar, offers a minimum of 45 days of park access during the Pass validity period
  • Pass eligible visit dates are subject to the Pass calendar found on the “Shanghai Disneyland Annual Pass Calendar” page on the Shanghai Disney Resort Official Website, the Shanghai Disney Resort Official WeChat account and Shanghai Disney Resort Official WeChat Annual Pass Mini Program. Guests will be able to see the following six months of the Pass calendar (including the current month). The Pass calendar for the new month will be released in the end of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change (i) in instances where the government announces adjustments to holidays and non-working days or (ii) based on Shanghai Disneyland operation requirements. We may restrict the number of persons with access to the park due to capacity.
  • We reserve the right to make adjustments to the Shanghai Disneyland Annual Pass Benefits.
  • A guest who has purchased the Shanghai Disneyland Annual Pass may redeem such Annual Pass (i) online through Shanghai Disney Resort Official App (“Online Redemption”), or (ii) onsite at the Park (“Onsite Redemption”).
    • For Online Redemption, the guest who will use the Shanghai Disneyland Annual Pass shall provide necessary identity information (including name, ID number and photo of the ID document) and take and submit a profile photo via Shanghai Disney Resort App. We will utilize Facial Recognition technology to verify the guest’s identity by comparing such profile photo against his photo on his ID document. Guests have the option for Online Redemption of the Annual Passes for his children under 18 years old.
    • For Onsite Redemption, the guest who will use the Shanghai Disneyland Annual Pass shall go to the Ticket Booth at the main entrance of the park in person with the specified original ID credential and the order number. Chinese Mainland guests must provide their PRC Resident ID Card. Hong Kong and Macao guests must provide their Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport.
  • The photo and ID information of each Shanghai Disneyland Annual Pass holder collected through redemption will be associated with his Shanghai Disneyland Annual Pass as a proof of his identity and cannot be changed.
  • Shanghai Disneyland Annual Pass holders can choose to opt in to Facial Recognition park entry via the Shanghai Disney Resort Official App for convenient park entry (during the current trial operations, Facial Recognition park entry is only available for Diamond Annual Pass holders). Adults can opt in to Facial Recognition park entry for their child under 18 years old (if the child is a Shanghai Disneyland Annual Pass holder) via the Shanghai Disney Resort Official App. Shanghai Disneyland Annual Pass holders who have opted in to Facial Recognition park entry can enter the park through the designated Facial Recognition lanes (Note: the quantity and locations of the designated Facial Recognition lanes may be adjusted from time to time due to our operational needs). The Facial Recognition system at the turnstiles of these lanes will capture facial images of guests and we will utilize Facial Recognition technology to verify the guest’s identity by comparing such photo taken at the turnstiles against the profile photo the guest previously uploaded during opt-in. Guests may opt out from Facial Recognition park entry at any time. Shanghai Disneyland Annual Pass holders who have not opted in to Facial Recognition park entry should enter the park through other lanes as the Facial Recognition system in the Facial Recognition lanes may still capture the facial images of such guests walking through such lanes (all photos will be deleted from the Facial Recognition system at the end of the day of such photo capturing). Please carefully read our privacy policy to learn more about Facial Recognition park entry and how we utilize and protect your personal information.
  • All Shanghai Disneyland Annual Pass holders must follow the same park entry procedure as other guests (Shanghai Disneyland Annual Pass holders who have opted in to Facial Recognition park entry may enter the park through the designated Facial Recognition lanes) and follow the instructions of our Cast Members.
  • In order to verify the identity of the Shanghai Disneyland Annual Pass holder and ensure the usage of the Annual Pass remains strictly personal, Shanghai Disneyland Annual Pass holders are required to show the original ID credential used to redeem the Shanghai Disneyland Annual Pass and the original hardcopy of the Shanghai Disneyland Annual Pass or the Shanghai Disneyland Annual Pass QR Code in Shanghai Disney Resort Official App at the turnstiles when using the Shanghai Disneyland Annual Pass to enter the Park. The Shanghai Disneyland Annual Pass holders who have opted in to Facial Recognition park entry shall also bring with them the aforesaid documents in case we need to verify their identity manually (please note that the manual verification is required for all the Shanghai Disneyland Annual Pass holders who walk through the Facial Recognition lanes for the first time).
  • The Shanghai Disneyland Annual Pass allows access to the park during the park hours of operation (as published on our Official Website or on any other supported platform at the convenience of Shanghai Disney Resort) on corresponding days during the validity period.
  • The Shanghai Disneyland Annual Pass does not give access to the park during special events that require a separate admission charge, nor does it give free access to the parking lot, or the Walt Disney Grand Theatre.
  • To request the re-issuance of a Shanghai Disneyland Annual Pass that is lost or stolen, the Pass holder must (i) come to the park in person to complete and submit the reactivation application form at the Guest Services located just before the Main Entrance Turnstiles, and (ii) provide the original ID credential the Pass holder used to activate the Shanghai Disneyland Annual Pass, the original receipt of purchase and any other personal data that we may require. Once the application is submitted, the lost Shanghai Disneyland Annual Pass will be deactivated and can no longer be used. We will verify that the ID photo matches that of the guest who purchased the Pass before issuing a new Pass. Applications will be processed within three days. As with all ticket products, admission to Shanghai Disneyland is subject to the park Rules and Regulations.
  • Shanghai Disneyland Annual Pass holders should keep their Shanghai Disneyland Annual Pass in good condition. If any information on the Shanghai Disneyland Annual Pass is altered or damaged, the Shanghai Disneyland Annual Pass will be rendered invalid. Under such circumstances, the Shanghai Disneyland Annual Pass holder should go to Guest Services for assistance.
  • We may from time to time change the operating hours of the park or attractions, close the park or any part of it temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program due to capacity, extreme weather, special events, to ensure safety, security or order, or if circumstances so require.
  • The Terms and Conditions are subject to change. We will provide a notice of any material changes to these Terms and Conditions via email, SMS text message or by posting the material changes on our official online platforms.
  • We reserve the right to terminate or suspend the availability of the Shanghai Disneyland Annual Pass program at any time.
  • We reserve the right to deny sale or revoke the privileges of the Shanghai Disneyland Annual Pass for guests who have violated the park Rules and Regulations.
  • For the purposes of these Terms and Conditions, “Shanghai Disney Resort” or 'we' means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Shanghai Disneyland Designated Park Ticket Upgrade to Annual Pass Terms and Conditions

  • Starting immediately, designated Shanghai Disneyland park tickets can be upgraded to an Annual Pass at a promotional rate on the day of a guest’s visit. Please visit the Shanghai Disneyland Main Entrance ticket booths or Guest Services Center for applicable ticket types, price details and to finish your upgrade.
  • Meanwhile, guests can also visit the Shanghai Disney Resort official WeChat account, resort’s Official Website or app to bond a used 1-Day park ticket and directly upgrade it to an Annual Pass online at a promotional rate on the day of the guest’s visit. 1-Day Tickets purchased at a promotional rate are not eligible for an online upgrade. This upgrade is only available for guests who have purchased their ticket. We will verify the guest’s identity together with the 1-Day ticket at the ticket booths, when the guest redeems their Annual Pass, to ensure the upgrade is strictly for their use only. Within 90 days after successfully upgrading a ticket to an Annual Pass, the pass holder must visit the Shanghai Disneyland Main Entrance ticket booths or Guest Services Center with the specified original ID credential, during park hours, to redeem their Pass. Or you can redeem the Annual Pass online through Shanghai Disney Resort Official App. Click here for more information about Annual Pass Online Redemption.
  • Every day before 17:00, after successfully upgrading a ticket to Annual Pass, the guest can enjoy a Disney Premier Access to one attraction on the day of their visit. Guests should visit Guest Services after the turnstiles at the Main Entrance by 17:00 to activate their Annual Pass and collect their Disney Premier Access. The Disney Premier Access is valid only on the date of issue and can only be used once at the specified attraction. The Disney Premier Access offered this time may be for use on the attractions: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, or Seven Dwarfs Mine Train. The Disney Premier Access for each attraction is limited in quantity, please visit Guest Services after the turnstiles at the Main Entrance for more details.
  • If a guest upgrades their park ticket to an Annual Pass, the pass’s validity period will start from the date of the ticket admission and runs for 365 days. For example: if a guest upgrades their park ticket to an Annual Pass on the day of their visit (November 26, 2019), the pass validity period runs through November 24, 2020.
  • This upgrade is only available for guests who have purchased their ticket. We will verify the guest’s identity at the ticket booths when they redeem their Annual Pass to ensure the upgrade is strictly for their use only.
  • Guests upgrading their park ticket must adhere to the Shanghai Disneyland Pass General Terms and Conditions.
  • Annual Pass Holders under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.
Limited Time Offer to Upgrade to an Annual Pass Terms and Conditions
  • Every day before 17:00, you can enjoy a Disney Premier Access to one attraction today, in addition to the cost reduction when upgrade your designated Shanghai Disneyland park ticket to an Annual Pass on the day of your visit.
  • Please visit the Shanghai Disneyland Main Entrance ticket booth or Guest Services Center for the applicable ticket types and price details.
  • After successfully upgrade your ticket to Annual Pass, the passholder must visit Guest Services after the turnstiles at the main entrance to get the Disney Premier Access. The Disney Premier Access is valid only on the date of issue and is only be used once at the specified attraction.
  • The Disney Premier Access offered this time may include attractions of Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, or Seven Dwarfs Mine Train. The Disney Premier Access for each attraction is limited in quantity, please visit Guest Services after the turnstiles at the main entrance for detail.
  • Disney Premier Access is non-transferrable, not for resale and non-refundable unless otherwise required by law.
  • Guests upgrading their park ticket must adhere to the Shanghai Disneyland Pass General Terms and Conditions, Shanghai Disneyland Designated Ticket Upgrade to Annual Pass Terms and Conditions and Disney Premier Access Terms and Conditions.
Where to upgrade
  • The Shanghai Disneyland Main Entrance ticket booth or the Guest Services Center
  • The resort’s official WeChat account: ShangHaiDisneyResort
  • Shanghai Disney Resort Official app: Download Now
  • The resort’s official Website: https://www.shanghaidisneyresort.com/en/
More Channels will come soon!

Shanghai Disneyland Annual Pass Upgrade Terms and Conditions

Shanghai Disneyland Annual Pass Holders can visit the Shanghai Disneyland Main Entrance ticket booths or the Guest Services Center to upgrade their Silver, Crystal, Gold Annual Pass to a Diamond Annual Pass, upgrade their Silver, Crystal Annual Pass to a Gold Annual Pass, upgrade their Silver Annual Pass to a Crystal Annual Pass by paying the price difference. The pass validity period will remain the same.


Shanghai Disneyland Annual Pass Renewal Benefit
  • Renewal qualification: Must be the principal Annual Pass Holder.
  • Guests can enjoy the below benefits during the 60-day renewal window before the current Shanghai Disneyland Annual Pass expires.
1.Enjoy approximately 10% off  when renewing

Enjoy approximately 10% off during the 60-days renewal window before your Shanghai Disneyland Annual Pass expires.

2.Unlock the magic of an exclusive benefit coupon booklet

All Annual Pass holders who renew during the 60-day renewal window before their Shanghai Disneyland Annual Pass expires, will receive a selection of exclusive benefit coupons upon the new Shanghai Disneyland Annual Pass becoming effective, which are valid during the Annual Pass validity period.
  • Specialty drink coupon
  • Enjoy approximately 20% off the Royal Banquet Hall Birthday Package
  • Quick Service Restaurant Combo meal coupon
  • Merchandise cash coupon
  • Game coupon
  • Free upgrade to Disney Concierge Services Deluxe Package when purchasing a Classic Package
  • Occasional 30% discounts on specific hotel rooms

3.Exclusive customized souvenir card for Diamond Annual Pass only
Upon the new Shanghai Disneyland Annual Pass becoming effective, Diamond Pass holders are able to receive a customized souvenir card redeem coupon from Shanghai Disney Resort official WeChat account.

*For specific terms and conditions for the above benefits, please refer to the resort’s official WeChat account “My Center” from January 25, 2020

Shanghai Disneyland Pass Validity for Renewal
1.Renew before the expiry date of the original Annual Pass

The Shanghai Disneyland Annual Pass (Renewal) is valid for 365 days (“validity period”) starting 15 days after the expiry date of the original Annual Pass. The pass validity period will not be impacted by the date of the renewal pass’s redemption. Guest has to visit the park with the original Shanghai Disneyland Annual Pass, and subject to the Annual Pass calendar.

2.Renew after the expiry date of the original Annual Pass

The Shanghai Disneyland Annual Pass (Renewal) is valid for 365 days (“validity period”) starting 15 days after the renewal. The pass validity period will not be impacted by the date of the pass’s redemption. Shanghai Disneyland Annual Pass holders can visit Shanghai Disneyland once they redeemed the renew pass successfully, but are still subject to the Annual Pass calendar.
  • Guests will need to pay the Annual Pass full price to renew the membership, after the pass expires
  • Please approach Shanghai Disneyland Main Entrance ticket booths or the Guest Service Center for the renewal process, or to see if you can enjoy the Senior Annual Pass preferential policy