Annual Pass General Terms and Conditions

Shanghai Disneyland Annual Pass General Terms and ConditionsShanghai Disneyland Designated Ticket Upgrade to Annual Pass Terms and ConditionsShanghai Disneyland Annual Pass Upgrade Terms and Conditions

Shanghai Disneyland Annual Pass General Terms and Conditions

  • The Shanghai Disneyland Annual Pass is subject to these Terms and Conditions as well as the Rules and Regulations of Shanghai Disneyland (“Park”) which are set out on our website at www.shanghaidisneyresort.com (“Website”) and posted at the Park entrance. Shanghai Disneyland Annual Pass holders must respect these Terms and Conditions as well as the Park Rules and Regulations.
  • UNLESS OTHERWISE PROVIDED BY LAW, THE SHANGHAI DISNEYLAND ANNUAL PASS IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NON-REFUNDABLE.
  • THE SHANGHAI DISNEYLAND ANNUAL PASS AND BENEFITS ASSOCIATED WITH IT ARE STRICTLY FOR THE PERSONAL USE OF THE INDIVIDUAL PASS HOLDER. WE RESERVE THE RIGHT AT ANY TIME TO REVOKE THE SHANGHAI DISNEYLAND ANNUAL PASS, WITHOUT REFUND OR COMPENSATION: (A) IF THE SHANGHAI DISNEYLAND ANNUAL PASS IS USED FOR PARK ADMISSION OR REDEMPTION OF BENEFITS BY ANY PERSON OTHER THAN THE GUEST WHOSE NAME IS PRINTED ON THE SHANGHAI DISNEYLAND ANNUAL PASS; (B) IF THE SHANGHAI DISNEYLAND ANNUAL PASS AND/OR ITS BENEFITS ARE USED FOR COMMERCIAL PURPOSES (INCLUDING, WITHOUT LIMITATION, TO OBTAIN OR PURCHASE ITEMS OR SERVICES WITH THE INTENT TO RESELL SUCH ITEMS OR SERVICES) OR ARE MISUSED FOR OTHER PURPOSES; (C) FOR UNSAFE, ILLEGAL OR OFFENSIVE BEHAVIOR; (D) FOR ANY OTHER VIOLATION OF THE PARK RULES AND REGULATIONS THAT MAY IMPEDE THE OPERATION OF THE PARK.
  • Each Guest may only own ONE Shanghai Disneyland Annual Pass in his/her name. Any additional Shanghai Disneyland Annual Passes owned by the same Guest will be rendered invalid.
  • THE SHANGHAI DISNEYLAND ANNUAL PASS IS VALID FOR 365 DAYS (“VALID PERIOD”) STARTING 15 DAYS AFTER THE DATE OF PURCHASE. THE PASS VALIDITY WILL NOT BE IMPACTED BY THE DATE OF THE PASS REDEMPTION OR THE DATE OF THE GUEST’S FIRST ENTRY. THE SHANGHAI DISNEYLAND ANNUAL PASS HOLDER CAN VISIT SHANGHAI DISNEYLAND FROM THE DATE OF THE PASS REDEMPTION, BUT IS STILL SUBJECT TO THE PASS CALENDAR.
  • There are three types of Shanghai Disneyland Annual Pass (Different pass types are subject to restrictions specified on the “Shanghai Disneyland Annual Pass Calendar”):
    • Anyday Annual Pass: 365 days of park access, may exclude some park hours for special events
    • Weekday + Sunday Annual Pass: Subject to the pass calendar, offers a minimum of 250 days of park access during pass validity period, includes most weekdays, Sundays, and part of the Summer and Winter Holidays
    • Sunday Annual Pass: Subject to the pass calendar, offers a minimum of 45 days of park access during pass validity period, includes most Sundays
    Pass eligible visit dates are subject to the pass calendar found on the “Shanghai Disneyland Annual Pass Calendar” page on the Shanghai Disney Resort official website and the Shanghai Disney Resort official WeChat account. Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.
  • To redeem the Shanghai Disneyland Annual Pass, the Pass holder must go to the Ticket Booth in person with the specified original ID credential and the order number. Chinese Mainland guests must provide their PRC Resident ID Card. Hong Kong and Macao guests must provide their Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport.
  • We will take a photo of you as proof of your identity. Your name and photograph will be associated with the Shanghai Disneyland Annual Pass, and cannot be changed.
  • All Shanghai Disneyland Annual Pass holders must follow the same Park entry procedure as other guests and follow the instructions of our Cast Members.
  • In order to guarantee the identity of the Shanghai Disneyland Annual Pass holder and ensure its usage remains strictly personal, Guests are required to show the original ID credential used to activate the Shanghai Disneyland Annual Pass at the turnstiles when using the Shanghai Disneyland Annual Pass to enter the Park.
  • The Shanghai Disneyland Annual Pass allows access to the Park during Park operation hours (as published on our website or on any other supported platform to the convenience of Shanghai Disney Resort) on corresponding days during the valid period.
  • The Shanghai Disneyland Annual Pass does not give access to the Park during special events that require a separate admission charge, nor does it give free access to the parking lot, or the Walt Disney Grand Theatre.
  • To request the re-issuance of a Shanghai Disneyland Annual Pass that is lost or stolen, the Pass holder must (i) come to the Park in person to complete and submit the reactivation application form at the Guest Services Window located outside the Park, and (ii) provide the original ID credential the Pass holder used to activate the Shanghai Disneyland Annual Pass, the original receipt of purchase and any other personal data that we may require. Once the application is submitted, the lost Shanghai Disneyland Annual Pass will be deactivated and can no longer be used. We will verify that the ID photo matches that of the guest who purchased the Pass before issuing a new Pass. Applications will be processed within three days. As with all ticket products, admission to Shanghai Disneyland is subject to the Park rules and regulations.
  • Shanghai Disneyland Annual Pass holders should keep their Shanghai Disneyland Annual Pass in good condition. If any information on the Shanghai Disneyland Annual Pass is altered or damaged, the Shanghai Disneyland Annual Pass will be rendered invalid. Under such circumstances, the Shanghai Disneyland Annual Pass holder should go to the Guest Services center for assistance.
  • We may from time to time change the operating hours of the Park or attractions, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program due to capacity, extreme weather, special events, to ensure safety, security or order, or if circumstances so require.
  • The Terms and Conditions are subject to change. We will provide a notice of any material changes to these Terms and Conditions via email, SMS text message or by posting the material changes on our website.
  • We reserve the right to terminate or suspend the availability of the Shanghai Disneyland Annual Pass program at any time.
  • We reserve the right to deny sale or revoke the privileges of the Shanghai Disneyland Annual Pass for guests who have violated the Park Rules and Regulations.
  • For the purposes of these terms and conditions, “Shanghai Disney Resort” or “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Shanghai Disneyland Designated Ticket Upgrade to Annual Pass Terms and Conditions

  • Starting January 25, 2019, designated Shanghai Disneyland park ticket can be upgraded to an Annual Pass at a promotional rate on the day of the guest’s visit. Please visit the Shanghai Disneyland Main Entrance ticket booth or Guest Services Center for the applicable ticket types and price details.
  • If you upgrade your park ticket to an Annual Pass, the pass’s validity period will start from the date of the ticket admission and runs through 365 days. For example: if you upgrade your park ticket to an Annual Pass on the day of your visit on January 25, the pass validity period runs through January 24, 2020.
  • This upgrade is only available for Guests who have purchased their ticket. We will verify the guest’s identity at the turnstiles when they redeem their Annual Pass to ensure the upgrade is strictly for their use only.
  • Guests upgrading their park ticket must adhere to the Shanghai Disneyland Pass General Terms and Conditions.
  • Annual Pass Holders under the age of 16 must be accompanied by a Guest aged 16 or older to enter the Park.
Where to upgrade
  • The Shanghai Disneyland Main Entrance ticket booth or Guest Service Center
More Channels will come soon!

Shanghai Disneyland Annual Pass Upgrade Terms and Conditions

Shanghai Disneyland Annual Pass Holders can visit the Shanghai Disneyland Main Entrance ticket booths or the Guest Services Center to upgrade their Sunday Annual Pass or Weekday + Sunday Annual Pass to an Anyday Annual Pass or upgrade their Sunday Annual Pass to a Weekday + Sunday Annual Pass by paying the price difference. The pass validity will remain the same.

For example, if you purchase a Sunday Annual Pass on January 25, 2019, the pass validity period runs through February 8, 2020. If you visit the Shanghai Disneyland Main Entrance Ticket Booth to upgrade the pass to an Anyday Pass, the pass validity period will still run through February 8, 2020.