Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.
In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
First Aid
Find 3 First Aid locations at Shanghai Disney Resort.
If You Become Sick During Your Visit
There are registered nurses at the following First Aid locations at Shanghai Disney Resort:
- Disneytown—near the World of Disney Store
- Mickey Avenue in Shanghai Disneyland—near Whistle Stop Shop
- Tomorrowland in Shanghai Disneyland—near the Arena E Stage
First Aid locations can offer quick remedies like bandages. They can also store your medications that require refrigeration, as well as provide special containers for disposal of hypodermic needles.
Medical Emergencies
At Shanghai Disney Resort, your well-being is our top priority. If you have a medical emergency, please locate the nearest Cast Member and let them know you are in distress.
In the Event of a Cardiac Emergency
Please ask a Cast Member to call for immediate medical assistance.
