We understand that in recent days some guests may wish to change their travel plans. Shanghai Disney Resort is operating normally and we welcome your visit, but we do understand if you wish to change your plans, and so we are revising our policies for a temporary period as follows:
Guests who have purchased tickets for admission to Shanghai Disneyland, or other dated products and services at the park, may choose to reschedule their visit to Shanghai Disneyland on any other day within the next six months, or get a refund if you cannot visit the park in the next six months.
Guests who have booked resort hotels may choose to reschedule their stay at the hotels on another day within the next six months (subject to hotel room availability), or get a refund if you cannot visit the resort in the next six months.
Guests who have booked tickets for the Beauty and The Beast Mandarin Production may choose to reschedule their visit on another day before February 23, 2020 (subject to availability of the performance schedule), or get a refund if you cannot visit the resort before February 23, 2020.
For any ticketing enquiries, please contact your original ticket purchase channel, or send your enquiries via email to shdr.yuding@disney.com, and you will be contacted by a representative from the resort who will provide the best support possible. Due to the high volume of enquiries coming to the Resort Reservation Center, your response might be delayed. We appreciate your understanding and patience.
Reminder - January 22, 2020
We understand that in recent days some guests may wish to change their travel plans. Shanghai Disney Resort is operating normally and we welcome your visit, but we do understand if you wish to change your plans, and so we are revising our policies for a temporary period as follows:
Guests who have purchased tickets for admission to Shanghai Disneyland, or other dated products and services at the park, may choose to reschedule their visit to Shanghai Disneyland on any other day within the next six months, or get a refund if you cannot visit the park in the next six months.
Guests who have booked resort hotels may choose to reschedule their stay at the hotels on another day within the next six months (subject to hotel room availability), or get a refund if you cannot visit the resort in the next six months.
Guests who have booked tickets for the Beauty and The Beast Mandarin Production may choose to reschedule their visit on another day before February 23, 2020 (subject to availability of the performance schedule), or get a refund if you cannot visit the resort before February 23, 2020.
For any ticketing enquiries, please contact your original ticket purchase channel, or send your enquiries via email to shdr.yuding@disney.com, and you will be contacted by a representative from the resort who will provide the best support possible. Due to the high volume of enquiries coming to the Resort Reservation Center, your response might be delayed. We appreciate your understanding and patience.

Locker Rentals

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For your convenience, lockers are available for securely storing your personal items while enjoying the theme park.


Rental Information

Shanghai Disneyland offers locker rentals by the day—available in a choice of sizes on a first-come, first-served basis. You’ll find these lockers located at Mickey Avenue just inside the theme park.

Price



Payment methods for self-service lockers: Cash, Bank card (Union Pay only), Alipay, WeChat Pay.


Free Lockers at Select Attractions
We also offer lockers at the Challenge Trails at Camp Discovery to store loose items while enjoying these attractions. Please note: lockers located at attractions are subject to availability and are not intended for all-day use.

Luggage Storage

For your convenience, we also offer Luggage Storage facilities in the Parking Lot near Group Services and at the Main Entrance of Shanghai Disneyland for luggage and larger items that are not permitted in the theme park.

Find Locker Rentals