Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.
Public Notice
- December 03, 2023
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.
Package Pick-Up
This handy service allows you to stow all your Shanghai Disneyland purchases for pick-up later in the day or have them delivered directly to your Disney Resort hotel.
Convenient Shopping
If you purchase souvenirs at Shanghai Disneyland, but don’t want to carry your merchandise all day, you don’t have to!
Simply request Package Pick-Up at the time of purchase—for no additional charge—and your items will be held for you to pick up later that day at Turnstile Guest Services outside of the theme park or at your Disney Resort hotel.
Location and Hours
Package Pick-Up has 3 locations:
- Turnstile Guest Services located outside of the Main Entrance to Shanghai Disneyland
- For Resort hotel Guests, Tinker Bell Gifts at Shanghai Disneyland Hotel and Lotso Shop at Toy Story Hotel
Operating hours are daily from 10:00 until roughly 3 hours before the park closes.
- Guests can claim their purchases at Turnstile Guest Services starting at 13:00 (1:00 PM).
- Package delivery to Turnstile Guest Services ends at 18:00 (6:00 PM).
- Package delivery to the Resort Hotel ends at 16:00 (4:00 PM).
Please note: operating hours for Package Pick-Up may vary. For more information, please ask a Cast Member.
