Please note that at this time Shanghai Disneyland is currently open for visitation on an “Advanced Reservation” only basis, with enhanced health and safety measures and controlled capacity.

Tickets are available via the resort’s official online channels and official travel partners’ channels, with a limited number of tickets available each day. Guests are required to purchase dated admission tickets prior to their arrival, and Annual Pass holders must make a reservation for their visit date and time through the resort’s official online channels before their visit to the park.

Beginning 13:00, June 1, 2020, guests with General Admission tickets will be able to make a reservation to Shanghai Disneyland from June 3 through June 7. For reservations for visits after June 7, please read the “General Admission Ticket Advanced Reservation Procedures and Requirements” for more information by clicking here.

Please read the press release of Shanghai Disneyland’s reopening announcement issued on May 6, 2020 for detailed operation measures and ticketing information by clicking here.
Shanghai Disneyland Advanced Reservation - July 12, 2020
Please note that at this time Shanghai Disneyland is currently open for visitation on an “Advanced Reservation” only basis, with enhanced health and safety measures and controlled capacity.

Tickets are available via the resort’s official online channels and official travel partners’ channels, with a limited number of tickets available each day. Guests are required to purchase dated admission tickets prior to their arrival, and Annual Pass holders must make a reservation for their visit date and time through the resort’s official online channels before their visit to the park.

Beginning 13:00, June 1, 2020, guests with General Admission tickets will be able to make a reservation to Shanghai Disneyland from June 3 through June 7. For reservations for visits after June 7, please read the “General Admission Ticket Advanced Reservation Procedures and Requirements” for more information by clicking here.

Please read the press release of Shanghai Disneyland’s reopening announcement issued on May 6, 2020 for detailed operation measures and ticketing information by clicking here.

Package Pick-Up

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This handy service allows you to stow all your Shanghai Disneyland purchases for pick-up later in the day or have them delivered directly to your Disney Resort hotel.

Convenient Shopping

If you purchase souvenirs at Shanghai Disneyland, but don’t want to carry your merchandise all day, you don’t have to!


Simply request Package Pick-Up at the time of purchase—for no additional charge—and your items will be held for you to pick up later that day at Turnstile Guest Services outside of the theme park or at your Disney Resort hotel.

Location and Hours

Package Pick-Up has 3 locations:

Operating hours are daily from 10:00 until roughly 3 hours before the park closes.

  • Guests can claim their purchases at Turnstile Guest Services starting at 13:00 (1:00 PM).
  • Package delivery to Turnstile Guest Services ends at 18:00 (6:00 PM).
  • Package delivery to the Resort Hotel ends at 16:00 (4:00 PM).

Please note: operating hours for Package Pick-Up may vary. For more information, please ask a Cast Member.

Find Package Pick-Up