Taxi pick-up and drop-off services are required to use the West Public Transportation Hub

Please note that according to the relevant provisions of Shanghai Transportation Management No. 87 [2016], taxi drivers, in addition to the designated pick-up and drop-off areas within hotels and other premises in the Shanghai International Tourism Resort, are also allowed to pick up and drop off passengers at the “West Public Transportation Hub”. Taxis are not allowed to provide drop-off and pick-up service in Disney Car and Coach Park.

Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

List of Personal Information Shares with Third Parties

1. In order to ensure the implementation of relevant functions of [App/Mini-Programs] and the stable operation of applications, we may access software development kits (SDKs) provided by third parties.

2. When providing you with products/services, we may share certain of your personal information with third parties or engage them to process your personal information to facilitate the provision of our products/services.

3. We will perform strict security monitoring on such third-party SDKs, and reach an agreement with affiliates and other partners to impose data protection responsibilities on them, whereby they are obligated to process personal information in accordance with our privacy policy and solely for the purpose of providing our services and take appropriate security measures to safeguard the security of your personal information.

A. SDKs for iOS

  1. Baidu iOS Maps SDK (Basic Version)/Map Navigation
    Third Party: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Type of Information Shared: Device information (system version, device brand, app name), network type
    Purpose: Display navigation information on the map and enable users to create custom routes 
    Use Scenario: Viewing the park’s map information; using map search function
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Baidu Privacy Policy

  2. Alipay SDK/Payment
    Third Party: Alipay (China) Network Technology Co., Ltd.
    Type of Information Shared: WiFi information (SSID, BSSID), device model, device brand, system name, system version, IP address, network type, carrier information, WiFi status, WiFi parameters, WiFi list
    Purpose: Enable user to make payment with Alipay 
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Alipay SDK Privacy Policy

  3. WeChat OpenSDK iOS/Payment
    Third Party: Tenpay Technology Company Limited
    Type of Information Shared: WeChat Pay order identifier, WeChat Pay status information
    Purpose: Enable user to make payment with WeChat 
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: WeChat Open SDK Personal Information Processing Rules 

  4. WeChat OpenSDK iOS/Social Sharing
    Third Party: Shenzhen Tencent Computer System Co., Ltd.
    Type of Information Shared: User-selected images or content, clipboard information, device model
    Purpose: Enable user to share information via WeChat 
    Use Scenario: User chooses a method of sharing
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: WeChat Open SDK Personal Information Processing Rules

  5. QuickPass SDK/Payment
    Third Party: China UnionPay Co., Ltd.
    Type of Information Shared: System language, screen resolution, SDK version number, system name, system version, system time zone, network type, whether jailbroken
    Purpose: Enable user to make payment with UnionPay’s QuickPass 
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: UnionPay SDK Privacy Policy 

  6. JPush SDK/Push Notification
    Third Party: Shenzhen Hexun Huagu Information Technology Co., Ltd.
    Type of Information Shared: Device token, device parameters and system information (device model, screen resolution, system version, system language, system name), network information (network status, carrier name)
    Purpose: Enable users to receive push notifications and messages to user 
    Use Scenario: Sending push notifications and messages to suer
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Jiguang Privacy Policy

  7. Sensors Analytics SDK/ Statistical Analysis
    Third Party: Sensors Network Science and Technology (Beijing) Co., Ltd.
    Type of Information Shared: Device identifiers (IDFV), network information (network type, carrier name, IP address), device hardware information (device model, screen resolution, hardware manufacturer, device product name), operating system information (system name, system version, system language), application information (time zone, app_id, app name, app version number). When user uses our services through the WeChat platform, user’s WeChat ID information (e.g. union ID, open ID) may also be collected and transmitted
    Purpose: Enhance and improve user experience, analyze the effectiveness of advertisements 
    Use Scenario: Data analysis and user experience improvement
    Method of Sharing: SDK native capture, no data to be shared
    Personal Information Processing Practices: Sensors Privacy Policy

  8. Volcano Engine Smart Makeup Effect SDK/ Augmented Reality Effects
    Third Party: Beijing Volcano Engine Technology Co., Ltd.
    Type of Information Shared: Device identifier (IDFV)
    Purpose: Deliver an immersive augmented reality experience, such as beautification and sticker effects 
    Use Scenario: Perfecting augmented reality user experience when user uses augmented reality activities to take photos
    Method of Sharing: SDK native capture. The information will be deleted immediately after real-time processing for service purposes. This SDK does not share data with third parties, except for uploading the status information about the user’s presence in or out of the park.
    Personal Information Processing Practices: Privacy Policy for Volcano Engine Smart Makeup Effect SDK

  9. Tingyun SDK/Performance Monitoring
    Third Party: Beijing NetworkBench Inc
    Type of Information Shared: Device information (device manufacturer, device model, system name, system version, SDK version number, screen resolution, App bundle ID, App name, application version), device identifier (IDFV), hardware information (CPU model, CPU Instruction set architecture, CPU usage, remaining memory, remaining storage space, remaining power, whether jailbroken, application UI orientation), network information (carrier information, network type)
    Purpose:Assist developers in monitoring, analyzing, and optimizing the performance of applications to enhance user experience and application stability 
    Use Scenario: Performance Monitoring and Diagnosis / Troubleshooting and Issue Localization
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Tingyun SDK Privacy Policy


A. SDKs for Android

  1. Baidu Android Maps SDK (Basic Version)/Map Navigation
    Third Party: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Type of Information Shared: Android ID, system version, device brand, app name, WiFi status, WiFi parameters, carrier information, mobile network parameter, process information, GNSS, device model, network type
    Purpose: Provide park map display and search functions and services on map 
    Use Scenario: Viewing the park’s map information; using map search function
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Baidu Privacy Policy

  2. Baidu Android Positioning SDK/map navigation
    Third Party: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Type of Information Shared: DHCP, Android ID, system version, device brand, app name, latitude and longitude, GNSS, BSSID, SSID, WiFi status, WiFi parameters, WiFi list, carrier information, IP address, sensor information, mobile network parameter, Sim card status, CPU model, device model, network type
    Purpose: Display navigation information on the map and enable users to create custom routes 
    Use Scenario: Viewing the park’s map information; positioning and route planning
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Baidu Privacy Policy

  3. Alipay SDK/Payment
    Third Party: Alipay (China) Network Technology Co., Ltd.
    Type of Information Shared: Device identifier (AAID, OAID), WiFi information (SSID, BSSID), device model, device brand, system name, IP address, network type, carrier information, WiFi status, WiFi parameters, WiFi list
    Purpose: Enable user to make payment with Alipay 
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Alipay SDK Privacy Policy

  4. WeChat OpenSDK Android/Payment
    Third Party: Tenpay Technology Company Limited
    Type of Information Shared: Software information (to capture the information about WeChat installation package), WeChat Pay order identifier, WeChat Pay Status information
    Use Scenario: User chooses a payment method 
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: WeChat Open SDK Personal Information Processing Rules 

  5. WeChat OpenSDK Android/Social Sharing
    Third Party: Shenzhen Tencent Computer System Co., Ltd.
    Type of Information Shared: User-selected images or content, installation status of specific applications (to determine whether WeChat is installed or not)
    Purpose: Enable user to share information via WeChat 
    Use Scenario: User chooses a method of sharing
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: WeChat Open SDK Personal Information Processing Rules

  6. QuickPass SDK/Payment
    Third Party: China UnionPay Co., Ltd.
    Type of Information Shared: Device manufacturer, device model, device language, screen resolution, SDK version number, system name, system version, app name, system country
    Purpose: Enable user to make payment with UnionPay’s QuickPass 
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: UnionPay SDK Privacy Policy 

  7. JPush SDK/Push Notification
    Third Party: Shenzhen Hexun Huagu Information Technology Co., Ltd.
    Type of Information Shared: Device parameters and system information (name of the running processes, installation status of specific applications), network information (network type, carrier name), device identifier (OAID)   
    Purpose: Enable users to receive push notifications and messages to user
    Use Scenario: Sending push notifications and messages to user
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Jiguang Privacy Policy

  8. Sensors Analytics SDK/Statistical Analysis
    Third Party: Sensors Network Science and Technology (Beijing) Co., Ltd.
    Type of Information Shared: Device identifiers (Android ID, OAID), network information (network type, carrier name, device MAC address, IP address), device hardware information (device model, screen resolution, hardware manufacturer, device product name), operating system information (system name, system version, system language), application information (time zone, app ID, app name, app version number), account information. When user uses our services through the WeChat platform, user’s WeChat ID information (e.g. union ID, open ID) may also be collected and transmitted
    Purpose: Enhance and improve user experience, analyze the effectiveness of advertisements 
    Use Scenario: Data analysis and user experience improvement
    Method of Sharing: SDK native capture, no data to be shared
    Personal Information Processing Practices: Sensors Privacy Policy

  9. Volcano Engine Smart Makeup Effect SDK/ Augmented Reality Effects
    Third Party: Beijing Volcano Engine Technology Co., Ltd.
    Type of Information Shared: Device identifier (Android ID)
    Purpose: Deliver beautification, face detection and sticker effects 
    Use Scenario: Perfecting augmented reality user experience when user uses augmented reality activities to take photos
    Method of Sharing: SDK native capture. The information will be deleted immediately after real-time processing for service purposes. This SDK does not share data with third parties, except for sharing with service providers the status information about the user’s presence in or out of the park.
    Personal Information Processing Practices: Privacy Policy for Volcano Engine Smart Makeup Effect SDK

  10. Tingyun SDK/Performance Monitoring
    Third Party: Beijing NetworkBench Inc
    Type of Information Shared: Device information (device manufacturer, device model, system name, system version, SDK version number, screen resolution, App bundle ID, App name, application version), device identifier (Android ID), hardware information (CPU model, CPU Instruction set architecture, CPU usage, remaining memory, remaining storage space, remaining power, whether root, application UI orientation), network information (carrier information, network type)
    Purpose:Assist developers in monitoring, analyzing, and optimizing the performance of Android applications to enhance user experience and application stability 
    Use Scenario: Performance Monitoring and Diagnosis / Troubleshooting and Issue Localization
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Tingyun SDK Privacy Policy


B. Non-SDK

  1. China UnionPay Co., Ltd.
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: QuickPass Privacy Policy

  2. Alipay (China) Network Technology Co., Ltd.
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: Alipay Privacy Policy

  3. Tenpay Technology Company Limited
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: Tenpay Privacy Policy
  4. Easylink Payment Co. Ltd.
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: PayEco Privacy Policy

  5. Industrial and Commercial Bank of China Limited
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: ICBC Privacy Policy

  6. Shanghai Verystar Network Technology Co., Ltd.
    Type of Information Shared: Information about marketing campaigns (e.g., redemption of gifts after winning in a marketing campaign, customized information)
    Purpose: Assist in organizing campaigns and redeem gifts on behalf of Shanghai Disney Resort
    Use Scenario: Reviewing the qualifications of candidates for participation in marketing campaigns on behalf of Shanghai Disney Resort
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: Shanghai Disney Resort Privacy Policy