Shanghai Disney Resort to Launch Real Name Ticketing Policy Prior to Yearend See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

List of Personal Information Shares with Third Parties

1. In order to ensure the implementation of relevant functions of [App/Mini-Programs] and the stable operation of applications, we may access software development kits (SDKs) provided by third parties.

2. When providing you with products/services, we may share certain of your personal information with third parties or engage them to process your personal information to facilitate the provision of our products/services.

3. We will perform strict security monitoring on such third-party SDKs, and reach an agreement with affiliates and other partners to impose data protection responsibilities on them, whereby they are obligated to process personal information in accordance with our privacy policy and solely for the purpose of providing our services and take appropriate security measures to safeguard the security of your personal information.

A. SDKs for iOS

  1. Baidu Maps SDK/Map Navigation
    Third Party: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Type of Information Shared: Device information (IDFV, operating system version, device configuration, device brand and model, app name, external storage directory), location information (WiFi status, WiFi parameters, carrier information, device signal strength information), network information (mobile network, WiFi network)
    Purpose: Display navigation information on the map and enable users to create custom routes
    Use Scenario: Viewing the park’s map information; using map search function
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Baidu Privacy Policy

  2. Alipay SDK/Payment
    Third Party: Alipay (China) Network Technology Co., Ltd.
    Type of Information Shared: Device hardware information (e.g. device screen resolution, etc.), device system information (e.g. network operator, device language, device country code, device name, etc.), device network information (WIFI information, etc.), device usage stats (e.g. available storage space of SD card for mobile phone, etc.), application information (e.g. SDK version, etc.)
    Purpose: Enable user to make payment with Alipay
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Alipay SDK Privacy Policy

  3. WeChat OpenSDK/Payment
    Third Party: Tenpay Technology Company Limited
    Type of Information Shared: Device hardware information (e.g. device screen resolution, etc.), device network information (WIFI information, etc.), software information (to capture the information about WeChat installation package), WeChat Pay order identifier
    Purpose: Enable user to make payment with WeChat
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Tenpay Privacy Policy

  4. WeChat OpenSDK/Social Sharing
    Third Party: Shenzhen Tencent Computer System Co., Ltd.
    Type of Information Shared: Device hardware information (e.g. device screen resolution, etc.), device network information (WIFI information, etc.), software information (to capture the information about WeChat installation package), user-selected images or content, clipboard information
    Purpose: Enable user to share information via WeChat
    Use Scenario: User chooses a method of sharing
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: WeChat Open SDK Personal Information Processing Rules

  5. PayEco SDK/Payment
    Third Party: Easylink Payment Co. Ltd.
    Type of Information Shared: IP address, device MAC address
    Purpose: Enable user to use domestic or foreign debit/credit card (UnionPay/Visa/Master/JCB/DC) to make payment
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: PayEco Privacy Policy

  6. QuickPass SDK/Payment
    Third Party: China UnionPay Co., Ltd.
    Type of Information Shared: Device parameters and system information (device time zone, device model, device OS version, network status, device screen size and resolution, device language, device name, system hardware information), software information (APP version)
    Purpose: Enable user to make payment with UnionPay’s QuickPass
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: QuickPass Privacy Policy

  7. Mobile Control Payment SDK/Payment
    Third Party: China UnionPay Co., Ltd.
    Type of Information Shared: Device parameters and system information (device time zone, device model, device OS version, network status, device screen size and resolution, device language, device name, system hardware information), software information (APP version)
    Purpose: Enable user to make payment via UnionPay’s mobile control
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: QuickPass Privacy Policy

  8. JPush SDK/Push Notification
    Third Party: Shenzhen Hexun Huagu Information Technology Co., Ltd.
    Type of Information Shared: Device parameters and system information (device model, device OS version, network status, device screen size and resolution, device language, device country code, device name, system hardware information), device token
    Purpose: Enable users to receive push notifications and messages to user
    Use Scenario: Sending push notifications and messages to suer
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Jiguang Privacy Policy

  9. Sensors Analytics SDK/ Statistical Analysis
    Third Party: Sensors Network Science and Technology (Beijing) Co., Ltd.
    Type of Information Shared: Device identifiers (IDFV), network information (network type, carrier name, device MAC address), device hardware information (device model, screen resolution, hardware manufacturer, device product name), operating system information (system name, system version, system language), application information (time zone, app ID, app name, app version number). When user uses our services through the WeChat platform, user’s WeChat ID information (e.g. union ID, open ID) may also be collected and transmitted
    Purpose: Enhance and improve user experience, analyze the effectiveness of advertisements
    Use Scenario: Data analysis and user experience improvement
    Method of Sharing: SDK native capture, no data to be shared
    Personal Information Processing Practices: Sensors Privacy Policy

  10. Volcano Engine Smart Makeup Effect SDK/ Augmented Reality Effects
    Third Party: Beijing Volcano Engine Technology Co., Ltd.
    Type of Information Shared: User’s authorized location information (which data is only used to identify whether user is present in the park for the purpose of providing augmented reality effects), device sensor information (gravity accelerometer), device identifier (IDFV), device permission information (camera, geolocation, microphone, local storage and read and write permissions, etc.), non-identifiable face information for fulfilling augmented reality function
    Purpose: Deliver an immersive augmented reality experience, such as beautification and sticker effects
    Use Scenario: Perfecting augmented reality user experience when user uses augmented reality activities to take photos
    Method of Sharing: SDK native capture. The information will be deleted immediately after real-time processing for service purposes. This SDK does not share data with third parties, except for uploading the status information about the user’s presence in or out of the park.
    Personal Information Processing Practices: Privacy Policy for Volcano Engine Smart Makeup Effect SDK

  11. Tingyun SDK/Performance Monitoring
    Third Party: Beijing NetworkBench Inc
    Type of Information Shared: Device information (device manufacturer, device model, operating system name, operating system version, Tingyun SDK version, device screen size, App bundle ID, App name, application version, distribution channel ID), device identifier (IDFV), hardware information (CPU model, CPU Instruction set architecture, CPU usage, remaining memory, remaining storage space, remaining power, whether jailbroken, application UI orientation), network information (network connection type, mobile network code, network type), location information upon authorization (base station sensor information)
    Purpose:Assist developers in monitoring, analyzing, and optimizing the performance of applications to enhance user experience and application stability
    Use Scenario: Performance Monitoring and Diagnosis / Troubleshooting and Issue Localization
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Tingyun SDK Privacy Policy

A. SDKs for Android

  1. Baidu Maps SDK/Map Navigation
    Third Party: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Type of Information Shared: Device information (Android ID, operating system version, device configuration, device brand and model, app name, external storage directory), location information (WiFi status, WiFi parameters, carrier information, device signal strength information), network information (mobile network, WiFi network)
    Purpose: Provide park map display and search functions and services on map
    Use Scenario: Viewing the park’s map information; using map search function
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Baidu Privacy Policy

  2. Baidu Positioning SDK/map navigation
    Third Party: Beijing Baidu Netcom Science and Technology Co., Ltd.
    Type of Information Shared: Location information (latitude and longitude, GNSS information, WiFi gateway address, BSSID, SSID, WiFi signal strength, WiFi status, WiFi parameters, WiFi list, cell tower ID data, carrier information, device signal strength information, IP address), sensor information (rotation vector), device information (Android ID, operating system version, device configuration, device brand and model, app name), network information (mobile network, WiFi network)
    Purpose: Display navigation information on the map and enable users to create custom routes
    Use Scenario: Viewing the park’s map information; positioning and route planning
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Baidu Privacy Policy

  3. Alipay SDK/Payment
    Third Party: Alipay (China) Network Technology Co., Ltd.
    Type of Information Shared: Device hardware information (e.g. device screen resolution, etc.), device system information (e.g. network operator, device language, device country code, device name, etc.), device network information (WIFI information, etc.), device usage stats (e.g. available storage space of SD card for mobile phone, etc.), application information (e.g. SDK version, etc.), device MAC address, device identifier (OAID, AAID), WiFi information (BSSID、SSID)
    Purpose: Enable user to make payment with Alipay
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Alipay SDK Privacy Policy

  4. WeChat OpenSDK/Payment
    Third Party: Tenpay Technology Company Limited
    Type of Information Shared: Device hardware information (e.g. device screen resolution, etc.), device network information (WIFI information, etc.), software information (to capture the information about WeChat installation package), WeChat Pay order identifier
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Tenpay Privacy Policy

  5. WeChat OpenSDK/Social Sharing
    Third Party: Shenzhen Tencent Computer System Co., Ltd.
    Type of Information Shared: Device hardware information (e.g. device screen resolution, etc.), device network information (WIFI information, etc.), software information (to capture the information about WeChat installation package), user-selected images or content, clipboard information
    Purpose: Enable user to share information via WeChat
    Use Scenario: User chooses a method of sharing
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: WeChat Open SDK Personal Information Processing Rules

  6. PayEco SDK/Payment
    Third Party: Easylink Payment Co. Ltd.
    Type of Information Shared: IP address, device MAC address
    Purpose: Enable user to use domestic or foreign debit/credit card (UnionPay/Visa/Master/JCB/DC) to make payment
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: PayEco Privacy Policy

  7. QuickPass SDK/Payment
    Third Party: China UnionPay Co., Ltd.
    Type of Information Shared: Device parameters and system information (device time zone, device model, device OS version, network status, device screen size and resolution, device language, device name, system hardware information), software information (APP version)
    Purpose: Enable user to make payment with UnionPay’s QuickPass
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: QuickPass Privacy Policy

  8. Mobile Control Payment SDK/Payment
    Third Party: China UnionPay Co., Ltd.
    Type of Information Shared: Device parameters and system information (device time zone, device model, device OS version, network status, device screen size and resolution, device language, device name, system hardware information), software information (APP version)
    Purpose: Enable user to make payment via UnionPay’s mobile control
    Use Scenario: User chooses a payment method
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: QuickPass Privacy Policy

  9. JPush SDK/Push Notification
    Third Party: Shenzhen Hexun Huagu Information Technology Co., Ltd.
    Type of Information Shared: Device parameters and system information (device model, device OS version, network status, device screen size and resolution, device language, device country code, device name, system hardware information), device identifier (OAID)
    Purpose: Enable users to receive push notifications and messages to user
    Use Scenario: Sending push notifications and messages to suer
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Jiguang Privacy Policy

  10. Sensors Analytics SDK/Statistical Analysis
    Third Party: Sensors Network Science and Technology (Beijing) Co., Ltd.
    Type of Information Shared: Device identifiers (Android ID, IMEI, OAID, MEID), network information (network type, carrier name, device MAC address), device hardware information (device model, screen resolution, hardware manufacturer, device product name), operating system information (system name, system version, system language), application information (time zone, app ID, app name, app version number). When user uses our services through the WeChat platform, user’s WeChat ID information (e.g. union ID, open ID) may also be collected and transmitted
    Purpose: Enhance and improve user experience, analyze the effectiveness of advertisements
    Use Scenario: Data analysis and user experience improvement
    Method of Sharing: SDK native capture, no data to be shared
    Personal Information Processing Practices: Sensors Privacy Policy

  11. Volcano Engine Smart Makeup Effect SDK/ Augmented Reality Effects
    Third Party: Beijing Volcano Engine Technology Co., Ltd.
    Type of Information Shared: User’s authorized location information (which data is only used to identify whether user is present in the park for the purpose of providing augmented reality effects), device sensor information (gravity accelerometer), device identifier (Android ID), device permission information (camera, geolocation, microphone, local storage and read and write permissions, etc.), non-identifiable face information for fulfilling augmented reality function
    Purpose: Deliver beautification, face detection and sticker effects
    Use Scenario: Perfecting augmented reality user experience when user uses augmented reality activities to take photos
    Method of Sharing: SDK native capture. The information will be deleted immediately after real-time processing for service purposes. This SDK does not share data with third parties, except for sharing with service providers the status information about the user’s presence in or out of the park.
    Personal Information Processing Practices: Privacy Policy for Volcano Engine Smart Makeup Effect SDK

  12. Tingyun SDK/Performance Monitoring
    Third Party: Beijing NetworkBench Inc
    Type of Information Shared: Device information (device manufacturer, device model, operating system name, operating system version, Tingyun SDK version, device screen size, App package name, App name, application version, distribution channel ID), device identifier (Android ID), hardware information (CPU model, CPU Instruction set architecture, CPU usage, remaining memory, remaining storage space, remaining power, root permission, application UI orientation), network information (network connection type, mobile network code, network type), location information upon authorization (base station sensor information)
    Purpose:Assist developers in monitoring, analyzing, and optimizing the performance of Android applications to enhance user experience and application stability
    Use Scenario: Performance Monitoring and Diagnosis / Troubleshooting and Issue Localization
    Method of Sharing: SDK native capture
    Personal Information Processing Practices: Tingyun SDK Privacy Policy

B. Non-SDK

  1. China UnionPay Co., Ltd.
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: QuickPass Privacy Policy

  2. Alipay (China) Network Technology Co., Ltd.
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: Alipay Privacy Policy

  3. Tenpay Technology Company Limited
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: Tenpay Privacy Policy

  4. Easylink Payment Co. Ltd.
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: PayEco Privacy Policy

  5. Industrial and Commercial Bank of China Limited
    Type of Information Shared: Order transaction information, payment information
    Purpose: Confirm user’s payment instructions and complete payment based on user’s selection
    Use Scenario: Providing when user uses payment services
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: ICBC Privacy Policy

  6. Shanghai Verystar Network Technology Co., Ltd.
    Type of Information Shared: Information about marketing campaigns (e.g., redemption of gifts after winning in a marketing campaign, customized information)
    Purpose: Assist in organizing campaigns and redeem gifts on behalf of Shanghai Disney Resort
    Use Scenario: Reviewing the qualifications of candidates for participation in marketing campaigns on behalf of Shanghai Disney Resort
    Method of Sharing: Data transmission via interface
    Personal Information Processing Practices: Shanghai Disney Resort Privacy Policy